Vienna International Hotel railway station Wuquan Mountain Park  branch

Vienna International Hotel railway station Wuquan Mountain Park branch Reviews

Vienna International Hotel railway station Wuquan Mountain Park branch

NO.417 West Railway Station Road, Chengguan District, Lanzhou, Gansu, ChinaView Hotel Details
Vienna International Hotel railway station Wuquan Mountain Park  branch
Vienna International Hotel railway station Wuquan Mountain Park  branchVienna International Hotel railway station Wuquan Mountain Park  branchVienna International Hotel railway station Wuquan Mountain Park  branch
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Vienna International Hotel railway station Wuquan Mountain Park branch Guest Reviews

4.7/5
Outstanding
897 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(897)
Positive reviews(882)
Reviews with photos/video(96)
Classy environment(102)
Awesome amenities(70)
Friendly front desk staff(67)
Easy to get around(60)
Delicious breakfast(43)
Parking difficult(30)
Would stay again(17)
Close to train station(12)
Negative reviews(15)
Guest User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 11, 2024
I left something in the room, and the waiter took the initiative to contact me. Thank you very much! The breakfast was rich and the vending machine was very convenient. In short, the experience was good! Come on! I hope it will be better next time!
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Response from Property: The people of Vienna pursue perfection, constantly challenge industry standards, and constantly challenge themselves! We are not afraid of criticism and opinions. We will let our guests feel our progress every day through attentive service and continuous transcendence! We very much hope that you will come to Vienna again and feel our progress bit by bit, making your trip more perfect!
Anonymous User
Deluxe Double Room
Stayed in May 2024
Other
25 review
3.7/5
Posted on Jun 1, 2024
It is quite close to the train station. The building and rooms are much smaller than other Vienna hotels, almost becoming a "mini hotel". The facilities and environment are average, the service is not very good, and the breakfast is served half an hour later than other Vienna hotels. I have to catch a plane and have no time to taste it, so I have no say.
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Response from Property: Dear guest, Hello: I am glad that you have chosen to stay at Vienna International Hotel (Wuquan Square Garden Branch, Chengguan District Railway Station, Lanzhou). Xiaowei saw that you booked our deluxe king-size bed room, which is 32 square meters! ! I don’t know which room you stayed in. Xiaowei kindly reminds you that if you have any problems with the room during your stay, you can call the front desk and we will help you solve it as soon as possible. Xiaowei’s breakfast opening time is adjusted according to the guests’ dining time in the past three months, and the breakfast time will be adjusted later. We look forward to your next visit. Finally, I wish you: a pleasant journey!
Guest User
Standard Room (2 beds)
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on May 7, 2024
The breakfast is complete and the dishes are fresh. The hotel has considerate service and is a well-managed store.
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Response from Property: Dear guest: Hello! I am glad that you choose to stay at Vienna International Hotel. I was stunned when I saw your review! The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious, and there are take-away boxes! Home is a safe haven, a cozy nest, and a warm corner. Home is where there is love. The hotel has always hoped to use its caring and warm heart to become the home away from home in your heart, and look forward to your next return home!
sallowaini
Standard Room (2 beds)
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 4, 2024
The room was clean and comfortable, with welcome fruit and breakfast. Branded hotels are so generous! There is delicious mutton soup bun downstairs, and the fruit at the morning market in Wuquan Old Street is super fresh and cheap. The specialty Ma's tongue biscuits are also available for takeaway, souvenirs are also available!
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Response from Property: No matter when, your praise is the best panacea for Xiao Wei. It has no pigments and no added preservatives. It will not expire. It inspires Xiao Wei to serve every guest attentively every day. The fresh and comfortable style and atmosphere, and the relaxing and comfortable bedding and bathing are the best services. If you like it, you must come again~ hehe!
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Family
141 review
4.7/5
Amazing
Posted on Apr 30, 2024
The transportation is very convenient, and there are many restaurants nearby. It is just a bit noisy at night because it is close to the road. The room is very clean, the facilities are good, and the hot water is continuous and stable.
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Response from Property: Satisfaction is just the starting point, surprise and touching are the ultimate goals. We will keep working hard to do better, and hope that Xiaowei can become your loyal companion in the future journey. We look forward to meeting you every time~
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
11 review
4.2/5
Very Good
Posted on Mar 25, 2024
There are many snack bars and supermarkets around the hotel, which is very convenient! The service is considerate, the lobby is equipped with various snacks, hot tea, and care packages, which is very considerate. The room is clean and tidy, and the price/performance ratio is very high. I will continue to stay next time
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Response from Property: I'm sorry that I didn't get your five-point praise. The Vienna International Hotel is a warm hotel. The hotel has always been adhering to the original intention of providing high-quality services to guests and providing the warmest service experience to every Wei friend. welcome next time!
Guest User
Superior Double Room
Stayed in Jan 2024
Family
26 review
5.0/5
Outstanding
Posted on Feb 13, 2024
It's clean, the service is warm and thoughtful, and the location is easy to find. The breakfast is honestly average, but it's no problem to have a full meal. The floor heating in the room is very hot, which is a bit dry for us southerners.
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Response from Property: The happiest thing is meeting you. Xiao Wei will work harder to give you the feeling of going home. No matter how tiring life is, Xiao Wei is here waiting for you to light your way home!
niiikii
Standard Double Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Not bad. Good value for money. The room next to the elevator was given to me. There were people entering and exiting the elevator. It was a bit noisy, but it was okay. The breakfast was also good. The aunt at breakfast was very enthusiastic. After checking out, I wanted to store our luggage. The front desk also helped us store it. It was relatively close to the two night markets. The hotel is near Wuquan Mountain
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Vienna International. Your satisfaction makes us extremely happy. Your recommendation makes us extremely honored. Vienna can win your love. We know that only through unremitting efforts can we do better. , let more friends recommend it! Xiaowei will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International Hotel again
Guest User
Standard Double Room
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Health: Everything is good, very clean Service: Very good, not bad
Original TextTranslated by Google
Response from Property: No matter when, your praise is the best panacea for Xiao Wei. It has no pigments and no added preservatives. It will not expire. It inspires Xiao Wei to serve every guest attentively every day. The fresh and comfortable style and atmosphere, and the relaxing and comfortable bedding and bathing are the best services. If you like it, you must come again~ hehe!
smallfish0223
Standard Room (2 beds)
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 25, 2023
The room facilities are very new, with small voice control, floor heating, and good air conditioning exhaust. The elevator swipes the card and the food delivery robot delivers the food. Safety and security. It is convenient to travel and there are all kinds of morning markets nearby. The hotel's breakfast is rich in variety and nutritionally balanced.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your love and recognition of Xiaowei. Xiaowei has been working hard to create a warm and comfortable stay experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Guest User
Standard Double Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The guy at the front desk was very nice. We arrived at the hotel at 3 a.m., and he patiently helped us check in and upgraded our room for free. I was really happy. The hotel facilities are very new and all voice controlled. Very good recommendation
Original TextTranslated by Google
Response from Property: Xiaowei thinks: the best travel is to find a long-lost feeling in Vienna. Among thousands of people, Xiaowei is glad to meet you, not a step earlier or later. Only when you miss someone can you meet someone new; fate is, not too early or too late, just right. Because of professionalism, Xiaowei is also growing, hoping to provide customers with more perfect services. Let you not only have a sweet sleep, the leisure of tea and books in the afternoon, but also a little surprise and a little touch brought by Xiaowei, a shallow look back at time, and a warmth for the soul.
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The room is clean, the front desk staff is very nice, and the stay is very comfortable. The price-performance ratio is also relatively high. Smart control can be used inside, which is very convenient. I highly recommend staying in this hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Huifeideyuyu99
Deluxe Room (2 beds)
Stayed in May 2024
Other
25 review
4.5/5
Great
Posted on Jun 3, 2024
The room is big, the shower water is good, it is clean and tidy, the cleaning lady cleans the room every morning, the breakfast is also good, there are many varieties. But I am very surprised, knowing that I booked a room for three days, why didn't they give me the breakfast tickets at once? I have to go to the front desk every day to get them. Also, the room is right next to the road, sometimes it is a bit noisy. But you can take the elevator to the floor you live in by swiping the room card, which is still very good.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and make timely changes and follow up on your suggestions. We are committed to making every guest feel at home and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
22 review
2.5/5
Posted on May 29, 2024
It's raining, I didn't bring an umbrella, so I used the umbrella at the front desk and was asked to pay a deposit. This is how you provide service! If you are afraid that the guest won't return the umbrella, then don't you register it? Remind the guest when he/she checks out?
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Vienna International Hotel (Chengguan District Lanzhou Railway Station Wuquan Square Park Branch). The front desk collected a deposit because the umbrellas borrowed in the early stage were seriously lost. Since the hotel does not charge a deposit and does not require room inspection, guests can check out directly without going to the front desk when checking out. Because the front desk now uses a two-system of collecting deposits and registration when borrowing umbrellas, please forgive us for the inconvenience caused to you! ! We look forward to your next visit. Finally, I wish you: a pleasant journey!
Yuanlaishitutuya
Standard Room (2 beds)
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 15, 2024
The room is spacious and well decorated. It's very comfortable to stay here. The service provided by the front desk guy is very good. I feel the hospitality of Lanzhou. I will stay here again next time I come to Lanzhou.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.