Holiday Inn Express Lanzhou New Area

Holiday Inn Express Lanzhou New Area Reviews

Holiday Inn Express Lanzhou New Area

No.3418 Taishan Road, Lanzhou, Gansu, ChinaView Hotel Details
Holiday Inn Express Lanzhou New Area
Holiday Inn Express Lanzhou New AreaHoliday Inn Express Lanzhou New AreaHoliday Inn Express Lanzhou New Area
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Holiday Inn Express Lanzhou New Area Guest Reviews

4.8/5
Excellent
1943 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1943)
Positive reviews(1908)
Reviews with photos/video(343)
Delicious breakfast(330)
Friendly front desk staff(185)
Close to airport(123)
Offers pick-up/drop-offs(81)
Perfect for business trips(36)
Tasty restaurant(16)
Tasty coffee(11)
Limited dining options(9)
Negative reviews(35)
Lingtze
1 King Bed Standard Room
Stayed in Jun 2024
Family
36 review
3.5/5
Posted on Jul 21, 2024
The check in process is fast and the services is considered good. The room is not worth the value that we pay.... Minimum amenities provided with no fridge and room cleanliness needs attention.
Response from Property: Dear customer, thank you for choosing Holiday Inn Zhixuan Lanzhou New District and sharing your experience. We are pleased to hear that you are satisfied with our check-in speed and service, which is a recognition of our team's efforts. We deeply regret that you had reservations about the value and cleanliness of the room. We understand that every guest has different expectations for their stay, and we aim to exceed them. Thank you again for your valuable comments and look forward to welcoming you again in the near future. Wish you a happy life!
Guest User
Standard 2-bed Room
Stayed in Aug 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The room is quite comfy and cozy, 10 out of 10 recomended. Anna at the front desk is quite professional and welcoming as well.
Response from Property: 親愛的顧客您好,非常感謝您選擇蘭州新區智選假日酒店並留下寶貴的評論。我們很高興聽到Anna的出色服務給您留下了深刻的印象,她確實是我們團隊中的佼佼者。您的肯定將激勵我們繼續努力,為每一位客人提供同樣優質的服務體驗。期待您的再次光臨,我們將以更熱情的服務歡迎您!祝您生活愉快
Heather Elizabeth
1 King Bed Standard Room
Stayed in Jun 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 7, 2023
Super easy to locate, very close to the airport. Staff were really friendly. Room was clean and had everything needed.
Response from Property: 尊敬的客人,感謝您選擇下榻蘭州新區智選假日酒店!並抽出您的寶貴時間對我們的設施和服務給予評價。我們會再接再厲為每一位遠道而來的朋友做好細節方面的工作,讓您的旅途更加貼心舒適。我們將繼續努力,為您的下一次蒞臨呈現更加完美的住宿體驗,歡迎您再次蒞臨!
Guest User
1 King Bed Standard Room
Stayed in Jun 2023
Solo travelers
1 review
4.5/5
Great
Posted on Jul 3, 2023
Hotel is 15 min from the airport, which is far from the city center. Stayed for one night for a short layover. Room was clean and new. Phone data connection the was very very weak in the area, although wifi was very good. Service was superb, as the front desk lady kindly arranged takeaway breakfast and suggested time to leave for the airport.
Response from Property: 尊敬的客人,感謝您選擇下榻蘭州新區智選假日酒店!並抽出您的寶貴時間對我們的設施和服務給予評價。我們會再接再厲為每一位遠道而來的朋友做好細節方面的工作,讓您的旅途更加貼心舒適。我們將繼續努力,為您的下一次蒞臨呈現更加完美的住宿體驗,歡迎您再次蒞臨!
Kristenz
1 King Bed Standard Room
Stayed in Feb 2023
Business travelers
11 review
4.5/5
Great
Posted on Mar 23, 2023
Reception friendly and helpful, location near airport good. Airport shuttle service available. Breakfast room a bit crowded and loud, food selection bit basic, but still pleased overall. Would stay again.
Response from Property: 尊敬的客人,感謝您選擇下榻蘭州新區智選假日酒店!並抽出您的寶貴時間對我們的設施和服務給予評價。我們會再接再厲為每一位遠道而來的朋友做好細節方面的工作,讓您的旅途更加貼心舒適。我們將繼續努力,為您的下一次蒞臨呈現更加完美的住宿體驗,歡迎您再次蒞臨!
Wesley James
1 King Bed Standard Room
Stayed in Dec 2022
Travel with friends
26 review
5.0/5
Outstanding
Posted on Mar 3, 2023
The location is so-so for me. I should have known it was far from the city but I didn’t do my homework. The hotel itself was the best Holiday Inn Express I’ve stayed in so far. Absolutely beautiful.
Response from Property: 尊敬的客人,感謝您選擇下榻蘭州新區智選假日酒店!並抽出您的寶貴時間對我們的設施和服務給予評價。我們會再接再厲為每一位遠道而來的朋友做好細節方面的工作,讓您的旅途更加貼心舒適。我們將繼續努力,為您的下一次蒞臨呈現更加完美的住宿體驗,歡迎您再次蒞臨!
Guest User
Smart Choice Budget Double Bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The room was very clean and I was very satisfied with my stay. The breakfast buffet was quite rich. When I checked in, the front desk lady Lara was serious and responsible, skilled in her business, and the price was very affordable. It was also close to the airport.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Lanzhou New District! Thank you for your recognition and evaluation in all aspects of the hotel. Our hotel is adjacent to Lanzhou Zhongchuan Airport, Lanzhou New District Station and Lanzhou New District Bus Station, with convenient transportation. The hotel is also equipped with a dedicated parking lot, close to Baihua Park, which will add color to your business trip. I am glad that you praised our rich breakfast variety. We are committed to making every guest eat every meal well. Thank you for your praise of Lara's service. I sincerely look forward to your visit again!
Guest User
Smart Choice Budget Double Bed Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The hotel is not far from the airport, and helped to make an appointment for airport pick-up. The breakfast buffet is very rich, and there is freshly made ramen. Lara at the front desk is conscientious and responsible, and the service is thoughtful
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的蘭州新區智選假日酒店。我們酒店地理位置位置優越近機場,還專門配備了接機服務人員,感謝您對早餐服務的認可,我們致力於讓每一位客人吃好每一餐。您對前台Lara服務的讚許,如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造温馨舒適的港灣。
Guest User
Smart Choice Budget Double Bed Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Good environment, convenient transportation, the airport shuttle is very high-end, the front desk Eva is enthusiastic, actively helped with luggage, and recommended delicious places
Original TextTranslated by Google
Response from Property: Dear customers, your affirmation of Holiday Inn Express Lanzhou New District is our most precious gift. Thank you for your praise of the hotel environment, transportation and Eva's service at the front desk. We will cherish this trust with our heart, constantly improve ourselves, and provide you with more considerate and thoughtful services. "The wind sneaks into the night, moistening things silently", I wish your life is full of sweetness and warmth!
Guest User
Smart Choice Budget Double Bed Room
Stayed in Nov 2024
Family
17 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The front desk service was very good. I booked a small double bed room. Miss Eva saw that I was with my child and said that the room was not tight now, so she upgraded me to a premium double bed. The area is spacious, simple and well-lit. Thank you very much😊
Original TextTranslated by Google
Response from Property: 尊敬的顧客,您的評論,如同一束温暖的光,照亮了我們服務的道路。正如《小王子》中所説:“使沙漠顯得美麗的,是它在什麼地方藏着一口水井。”感謝您對酒店Eva服務的認可,您對酒店房間的高度評價和的讚揚,就是我們酒店藏着的那口“水井”,讓我們的努力變得有意義且珍貴。感謝您對蘭州新區智選假日酒店的認可,期待再次為您服務!
Guest User
Smart Choice Budget Double Bed Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 26, 2024
This time I came to Lanzhou New District on a business trip and chose to stay at Holiday Inn Express. The experience was perfect! As soon as I entered the hotel, Eva at the front desk was warm and friendly. The check-in procedure was efficient and convenient. She also introduced the hotel's facilities and surrounding information attentively. The room was clean and tidy, the layout was reasonable, and the bedding was comfortable, which made me sleep well all night. The bathroom was separated into dry and wet areas, and the shower head had a large water output and stable water temperature. The hotel has a rich variety of breakfasts, from Western meals such as bread and eggs to Chinese delicacies such as fried dough sticks and rice porridge, as well as fresh fruits and various drinks to meet different tastes. The hotel has a superior geographical location and convenient transportation around it. It is very convenient to go to nearby commercial centers or office areas. In short, I strongly recommend Holiday Inn Express Lanzhou New District. I will choose here next time!
Original TextTranslated by Google
Response from Property: 當我看到您留下的這段評論時,就彷彿在這喧器塵世中,收到了一封來自遠方的温暖書信。您説我們蘭州新區智選假日酒店Eva的服務讓您感到貼心,那一刻,我感到所有同事們的付出都有了意義。您稱讚房間的整潔與舒適,讓您有了家一般的感受。這對於我們而言,是莫大的榮幸。我們酒店早餐品類豐富,致力於讓每一位客人吃好每一餐。我們一直努力,就是想讓奔波在外的旅人,能在陌生的城市裡,找到一處安心的港灣。就像那夜晚的明燈,雖微弱,卻能照亮您前行的路;我們蘭州新區智選假日酒店,雖不是最大,卻也想成為您疲憊時温暖的依靠。
Anonymous User
Smart Choice Budget Double Bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The breakfast is very rich, the check-in experience is very good, the hotel facilities meet the standards of Intercontinental, Lara at the front desk is very good, and the service is in place
Original TextTranslated by Google
Response from Property: 尊敬的客人,感恩您對我們蘭州新區智選假日酒店的認可。感謝您對前台Lara服務的認可,我們酒店提供多樣的餐品供客人選擇,有早餐,咖啡,以及單點的美味菜式等等,我們致力於讓客人吃好每一餐,酒店還配備了健身房和游泳池,我們將在前進的道路上不斷探索,力求為您帶來更多的驚喜與感動。“天行健,君子以自強不息。祝您生活愉快,萬事勝意!
Guest User
Smart Choice Budget Double Bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room was very satisfactory, it was up to the standard of Smart Choice, especially the breakfast was very unique, with freshly pulled ramen, and the hygiene was very clean. The check-in lady Lara at the front desk was very nice, the service was superb, and free parking was also provided. In short, I was very satisfied with this stay, I recommend it, and I will stay here again next time if I have the chance
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的蘭州新區智選假日酒店。感謝您對酒店的設施,早餐,以及服務都給予高度評價,您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。我們酒店地理位置優越,停車方便。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造温馨舒適的港灣。
Huodarong
Smart Choice Budget Double Bed Room
Stayed in Nov 2024
Other
8 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Clean and sanitary, the room is large. EVA was very welcoming when I arrived. The stay was beyond my expectations! I will stay here again next time.
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您對我們蘭州新區智選假日酒店的青睞。感謝您對酒店環境衞生和EVA服務的高度評價,您的描述讓我彷彿看到了一幅温馨美好的畫面,我們致力於為每一位像您這樣的旅人提供家一般的温暖。“海內存知己,天涯若比鄰”願您的生活如詩如畫,充滿陽光與歡笑,再次歡迎您回家!
Guest User
Standard 2-bed Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
On December 15, I went to Lanzhou New District to accompany my child to take an exam. The room was clean and the breakfast was rich. The most noteworthy thing is that because I was taking my child to the exam, the car was blocked by others and the driver didn’t answer the phone. I could only ask for help from the hotel front desk. The lady at the front desk was very enthusiastic and responsible. She immediately arranged for the hotel’s special car to pick me up. The driver Zhang Jianliang (I specifically asked his name) didn’t even have time to eat the meal he had just prepared, and hurriedly took me to the school to pick up the child, helping me solve the problem. I was very moved by the hotel’s heartwarming behavior. I asked the person in charge of the hotel to praise and reward these two staff members, which made me remember the Holiday Inn Express New District.
Original TextTranslated by Google
Response from Property: 當我看到您留下的這段評論時,就彷彿在這喧器塵世中,收到了一封來自遠方的温暖書信。您説我們蘭州新區智選假日酒店的服務讓您感到很貼心,那一刻,我感到所有同事們的付出都有了意義。感謝您對前台小姐姐和司機張建亮的讚許,這是我們的動力,我們將會更加努力。您稱讚房間的整潔與舒適,房間讓您有了家一般的感受。這對於我們而言,是莫大的榮幸。我們一直努力,就是想讓奔波在外的旅人,能在陌生的城市裡,找到一處安心的港灣。就像那夜晚的明燈,雖微弱,卻能照亮您前行的路;我們蘭州新區假日酒店,雖不是最大,卻也想成為您疲憊時温暖的依靠。