Hotels near Masjid Nur مسجد النور, Las Palmas

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

Apartments are up the hill which is a good walk or you can get a taxi for about €3.50. Plenty of taxis about. Very basic apartments but they do include everything you need. you need to request fresh towels the day in advance. There is a laundrette on site which charges €5 per wash, also a dryer for around same price. Beds not the greatest so Don’t expect a comfortable sleep but you get what you pay for!

We had a lovely stay at the Sheraton. On our arrival we received a friendly welcome by the reception team. Miguel offered us a glass of fizz and took our cases to the room. The room was huge, spacious area with bed, settee and chairs. Large bathroom with bath and walk-in shower, his and her basins. The hotel was really clean, as was our room and the cleaners came in everyday. We stayed B&B, the food selection at breakfast was really good and we enjoyed everything we had. All the staff throughout the hotel are very friendly and helpful. The pool areas were kept very clean, plenty of sunbeds, some people do still put their towels out early, but there really is no need, we never had any problems, no matter what time of the day it was. There are lots of activities available during the week, Arran who organises these, does a great job encouraging people to join in. We did the archery, which was good fun. We also played mini golf, which you pay extra for, but was 18 holes and a good course. We also used the gym. The hotel is in a good location, the beach is easily accessible, right outside the hotel. The town was about a 20-25 minute walk along the beach path, which is a nice stroll on an evening. We would definitely recommend a stay at the Sheraton and we would return.

The hotel itself is a proper 3 star place- that’s to reflect on facilities and the hotel grounds, but because of great staff and their awesome personalities, I have rated my stay 4 stars. Moreover, nice bits of green space here and there with flowers and palm trees, no issues with sun lounges, gym and jacuzzi indoor swimming pool and beach ball, tennis available . Most of the guests are elderly Spanish and German with families, sparingly mixed with French. Not many British people were there, what I found actually great! I could finally start learning Spanish and the hotel guests and the staff were very happy to support me on that. My husband speaks basic Spanish so we made plenty of friends during our stay. The hotel itself needs little bit updating, but that’s not a big thing to be honest, it’s not something that will make anybody’s stay awkward. The staff are amazing and very friendly to BRITISH people- as long as you respect them, they will make your stay best possible you can imagine in this hotel. Miguel (Milo) the gentleman who performs all the entertainment- what a lovely guy! He keeps going whole day, 6 days per week to keep guests happy! I have won plenty of sparkling wine bottles while playing their famous bingo 😉. Food is always fresh and it’s typical Fuertaventuran cuisine - with touch of European elements. So if you don’t like goat meat, salads and Spanish version of seafood, then that’s not place for you. There is abundance of wine (all 3 kinds available from tap) sparkling wine for breakfast if you wish- that’s an old Spanish regional tradition, beer unlimited from the tap and unlimited local spirits ( shocker). So if you don’t know Spanish culture at all and you expect everyone to serve you because you are British, then this place is not for you. It’s not a commercial stay at Royal Suite, which I really appreciated. I will definitely go back there. I have also forgotten to mention about beautiful UNESCO beaches nearby the hotel (10 min walk). Going to this part of the island your experience will be more nature related, so if you looking for enjoyment and flocks of people hanging around, then book in your stay in northern part of Fuertaventura.

Just returned from Playa Esmeralda after a lovely two week stay. This was our first stay at this hotel but we have been to FTV many times. The food was good and the staff were very friendly and hard working. Our room was OK and clean and well maintained but we had paid for a sea view and was a little disappointed to find that we had a partial view of a car park as well as the sea. Perhaps they thought we meant a SEAT view? A nice quiet fortnight and a couple of issues worth mentioning. Sun beds are plentiful but the dreaded early morning towels are creeping in despite the warnings all over the place, though we did notice that the life guard was removing towels that had been left without occupancy after an hour or so. The other thing that bugged me was the smoking of cigarettes and vapes. Right outside the hotel main entrance is a smoking area and the smoke drifts into the bar when people pop outside for a smoke. Surely this area could be moved away from this area? Smoking of vapes around the pool was also uncomfortable for me and clouds of bubble gum smoke was not pleasant when drifting in my direction. Special mention to the bar and restaurant staff who work incredibly hard and to Ibrahim who made me laugh every time I saw him. Loved it here and will probably return - many thanks to all at Esmeralda that made our stay pleasant

We were placed here due to a 35 hour delay over 200 guests and the hotel dealt really well with tired stressed passengers it is not where we wanted to be but they have dealt with the whole situation very well and compassionately unlike tui who left us stranded

The service was excellent, both in reception and restaurant, but the services in the facility were a bit unfavorable in the sense that personally, as I was with my pregnant wife, I had a room on the lowest floor the first day, everything was fine because there is an elevator, but The rest of the days they had them out of service, which in a place like that I think can't go wrong. The gym was a bit poor and the only machine that it had did not work well, the impossible parking on the second day was that I was able to get one and pay it to the hotel, when you go to make a reservation you will see a buffet breakfast option for €4 that does not exist lol. The rest all good. I think that services such as the elevator should be guaranteed to keep them in optimal conditions. For the rest all good.