Hotels near Parques, Las Palmas

Never one to read too much into earlier reviews, I came here with an open mind at a very reasonable price through jet2citybreaks. Wow was that a mistake. The hotel is conveniently located not too far from St. Catalina bus station, about a 10-15 minute walk so easy to get too from the airport, and when you are here it is 2 minutes from the beach - first impressions - tick. The lobby looks nothing like the pictures, it’s dark and unappealing but the man on reception was very friendly and helpful. He even chatted to me about the possibility of keeping the room a little longer on my last day as I have a late flight home. The room itself - this is where you suddenly realise your mistake. I was given an internal room, with a small window opening into a sealed central courtyard - so no airflow at all and a faint smell. The bathroom, also - no ventilation, very dark and in poor repair. Considering it’s 30 degrees currently - I hoped the air con was good but sadly it barely worked. The food service is the next disappointment, you come to realise that the staff are extremely rude - not interested in helping you and wander about glaring at you and pulling plates out from under your nose whilst still eating. The food itself was quite nice, although after only 24 hours my tummy isn’t feeling great. I have checked out and found myself somewhere else to stay. Don’t make the same mistake I have - this is not a nice hotel and you will be seriously disappointed.

The apartment block entrance way doesn't look appealing but the hallway is very modern. Some rooms i believe have been renovated but mine room 103 was a bit jaded in the kitchen and mixed tiles were used in the bathroom. The location is great for cafes and snack bars, a long walkway straight outside. My room had a small balcony where you could hang washing, there are 2 laundrettes just a few yards away. You can just see the sea from the balcony which is moments away. There is a very wide promenade for about a mile along the broad beach. The kitchen had two sets of plates, cups and bowls and cutlery. The hotplate is modern and heats up extremely quickly. There is a good sized fridge but mine was dripping onto the floor as it was iced up. The receptionist is nice but only speaks Spanish but was able to help me with my taxi back to the Airport. I thoroughly enjoyed my 5 nights there and would stay there again. There is some street noise during the night especially on Friday. There is a wall mounted colour TV in front of the two single beds.

I was so pleasantly surprised when I arrived here. The rooms are like a mini apartment, spacious, bright, clean and airy. There's everything you need to cook & clean. The bathroom looked very new and clean. The beds were so comfortable I slept better here than at home. Noise levels were fine in our room. The staff were lovely and very helpful. The location is exceptional. After reading reviews here I really was dreading my stay but the only very small things were that hotplate was fairly tired and the numbers had rubbed off, which didn't hinder anything, and there was building work on a couple of days that was out of the hotels control and didn't matter anyway as we were out most of the day. I truly cannot believe how lovely it was especially for the budget I will definitely be visiting again and highly recommend.

We booked this as a cheap and cheerful final break of the year. We're not usually all-inclusive kind of people and tend to venture further a field longhaul. Having read some poor comments we were slightly skeptical, but we found the place fantastic for a weeks holiday, the rooms are spacious and cleaned daily. The all-inclusive options are good, unless you are a very picky 'English' only eater - breakfast and lunch options were preferred to the dinner options but still more than enough choice to make a meal. I can't comment on the alcohol situation as we are non-drinkers, but there is a variety of fizzy pop, water, fruit juice, a variety of coffee and tea options and alcohol free beer to choose from. We didn't spend much time in the resort itself as we like to explore - we hired a car and I would recommend doing so if you stay at this resort, especially if you aren't much of a walker as it's a 15/20 minute walk to the beach and resort centre. There is an onsite cat colony, a few specific cats came to our room to chill on the balcony, which we didn't mind as we are cat people. The pool area was cleaned daily and there was an ample amount of sunbeds available when required. The only negetive is the lack of air conditioning in the bedrooms - fans only. We had a fantastic time and hope to venture back someday.

Stayed for one night on a solo trip from corralejo, everything was spotless,great location the place was lovely will definitely be back again.

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

Fantastic return trip and a brilliant holiday! We arrived very early, well before lunchtime and were surprised to find our room was ready and that we had been given a free upgrade to a sea view, along with a free family spa pass, cava and chocolates to the room and a free upgrade to the a la carte restaurant one evening. My husband had emailed prior to request something and the email had been taken into account. This is a very spacious, clean and well maintained hotel. The grounds are lovely the pools are big. We NEVER once had an issue with sunbeds whatever time of day and often came back from the beach late morning to see 50+ available sunbeds. I’m not sure how this is the case but it makes such a difference! The kids (6 & 6) enjoyed the daily activities in the pool such as the running mat and inflatable slide and were also pleased they could use their own inflatable tyres in the pool. The proximity to the gorgeous beach is so handy. The water is mostly calm with golden sand and clear water. The rooms are large and spacious with a huge bathroom area and large balcony. It’s a bit strange how you can almost see through into the next door balcony though. We had room 336 which had a stunning view. The rooms are also very clean and the maids are very helpful. The restaurant is really pretty outside and very spread out, compared to some hotels where you feel on top on the next table. It felt so quiet. The waiters are all friendly and efficient. The food was very good and hot. The inside decor definitely needs updating and modernising. The veranda bar was ok for a quick bite and for ice creams/beer around the pool. The mini disco was loved by my kids and they enjoyed getting a lolly after each one. We didn’t use the kids club but the other kids around the pool seemed to enjoy this a lot. We stayed half board and the Spar at the local shopping centre was handy for baguettes, drinks and snacks for the room. The manager was frequently seen throughout the day and often said hello at breakfast time; it was good to know he was personally checking on the restaurant standards. The staff in general are so friendly and cannot do enough for you. The kids remembered Davide from a previous visit and he was so good to them, helping them with their Spanish etc. the animation team are all very friendly and funny too. Overall, we had a brilliant family holiday which represented excellent value for money. On the way back to the airport we got the jet2 bus (but it is worth getting a taxi on the way to the hotel at least approx 18 euros before tip) and as we drove round the other hotels I can safely say there was not one that I would have stayed in- the Sheraton was far more superior!