Hotel Concorde

Hotel Concorde Reviews

Hotel Concorde

C. Tomás Miller, 85, Las Palmas, Canary Islands, 35007, SpainView Hotel Details
Hotel Concorde
Hotel ConcordeHotel ConcordeHotel Concorde
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1 night

Hotel Concorde Guest Reviews

3.8/5
Good
42 review
Verified reviews
Location3.9
Amenities3.7
Service3.9
Cleanliness3.9
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All reviews(42)
Positive reviews(33)
Reviews with photos/video(2)
Negative reviews(9)
Gia
Double or Twin Double or Twin Standard
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 22, 2023
The hotel is amazing 😍, 1 minute walk from the beach ⛱️, staff are cleaning everyday. Everything in a small walk-in distance. Will definitely book again.
파트라슈
Standard Room
Stayed in Oct 2023
Solo travelers
13 review
2.7/5
Posted on Oct 3, 2023
The air conditioner was noisy and didn't blow out any cold air, so I slept all night sweating. The next day, I slept with the window open, but I stayed up most of the night due to the noise.
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Martina
Double Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 1, 2023
I liked it a lot and we will return for sure, the rooms are comfortable
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Guest User
Double Or Twin Double Room Standard
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 27, 2024
Very good location, very close to the beach
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Guest User
Double Or Twin Double Room Standard
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 3, 2024
The hotel is very well located
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Guest User
Double or Twin Double or Twin Standard
Stayed in Oct 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Nice hotel, had a pleasant stay, definitely TOP again
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JulieF12336
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 16, 2024
Just spent 4 nights at hotel Concorde. It was great, rooms spacious comfortable and clean. breakfasts were good plenty of choice, location good, pool on 7th floor was a bonus. bar area good and reasonably priced. would definitely stay again.
Response from Property: Dear Julie, Thank you very much for taking a few minutes to rate and comment on your experience at our hotel. We are very happy to know that you had a wonderful stay. We will be happy to welcome you again whenever you wish, it will be a pleasure to attend you personally. Have a nice day. Hotel Concorde****
claireharps
Stayed in Mar 2024
Family
2.0/5
Posted on Mar 10, 2024
The 2* was just for the fantastic location and the bar man!. Didn’t spend much time in the room as it felt like I was in prison. Tv didn’t work. Phone didn’t till I realised it was unplugged, WiFi terrible and curtains didn’t shut. Maintenance did sort the tv on the 2nd ask but unless you want a prison like experience do not go! There is a nice looking hotel along road called the Alexandra maybe?! Try there! Staff were good tho, especially the lovely bar man!
Response from Property: Dear Claire, Thank you very much for taking a few minutes to rate and comment on your experience at our hotel. We are sorry for the inconvenience we may have caused you, we will forward your comments to the relevant staff. We hope to see you again soon. Sincerely, Hotel Concorde****
Guest User
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 1, 2024
Hotel location is great, being 1 minute from the famous beach, Playa de Las Canteras. Accommodation is acceptable. It's about 3-star Ireland/UK standard. Staff are very nice. However, regretably, we booked half-board and found the food provided was absolutely appalling. eg. Rabbit Stew, Goat Stew, other stew, pork chops .... From the 3rd evening onward we ate outside the hotel. Breakfast wasn't much better..
Response from Property: Dear Guest, thank you for your visit and taking some time to let us know your opinion, which is very important for us. Please accept our apologies for the inconveniences you experienced about the food, we will improve in the areas you think we can improve. We are glad to know that you were satisfied with the hotel location and others. We hope to have the opportunity to receiving you soon. Kind regard, Hotel Concorde****
Guest User
Stayed in Mar 2024
Other
2.0/5
Posted on Mar 1, 2024
Decent enough hotel however there are a few things that need to be changed as it is definitely not a 4 star. The swimming pool is not clean and needs to be properly maintained as birds use it for bathing and the roof top needs to be washed properly as there is bird poo where you need to walk. The air conditioning in our room didn’t work properly and only blew about the already hot air in the room. The mini bar fridge doesn’t work properly, anything in it is warm. The safe didn’t work so we weren’t able to put any valuables in it. It was not explained to us on arrival that sheets and towels would only be changed on request, this needs to be explained to guests on arrival if this is to be the case. The hotel is also very noisy and echoey. You can hear conversations from one end of the corridor to another and doors closing early in the morning are very loud, not great for sleeping past the beginning of the breakfast period at 7AM! Noise is also a problem if you have people above you, the constant shifting of furniture from the floor above was very irritating. Overall we had a decent stay in the hotel but these issues should be rectified as to say this is a 4 star hotel is misleading.
Response from Property: Dear Customer, Thank you very much for taking a few minutes of your time to let us know your opinion. Your opinion is very important to us. Although we are glad to know that you liked our hotel, we deeply regret to know that we have not been able to meet your expectations this last visit. We assure you that your opinion will be shared with all department heads to improve our service and maintain the quality standard that we strive for at Hotel Concorde**** We hope to receive you next time and you can check the improvement. Sincerely, Hotel Concorde****
royrZ4054IL
Stayed in Feb 2024
Family
2.0/5
Posted on Feb 4, 2024
The Hotel Concorde staff were welcoming and is located less than one minute from the beach, However, the hotel pictures did not reflect the experience, rooms were very basic and tired, air con output was poor, and you struggled to get a programme on the television when you wanted to chill. There was no means of tea or coffee in the rooms. We were half board, and the food was appalling, so we ate out, adding to cost.
Response from Property: Dear Guest, We are very grateful to you for choosing us as your accommodation and for taking a few minutes to share your experience with us. We are very sorry to hear that your experience with us was not as expected. We apologize for any inconvenience we may have caused you. We are glad to know that you were satisfied with the hotel location. We hope to have the opportunity to receiving you soon. Kind regard, Hotel Concorde****
Guest User
Stayed in Nov 2023
Travel with friends
4.0/5
Very Good
Posted on Nov 27, 2023
Situated next to Las Canteras Beach in Las Palmas this hotel was a perfect choice and one of the reasons for giving it 4stars. The hotel is being upgraded at the moment but we were unaffected by the work being done. As well as close access to the wonderful beach this hotel has a fabulous rooftop pool overlooking the ocean. The only downside is that the streets around the hotel can be a bit noisy early morning and late at night, but having a beautiful city on your doorstep to explore makes up for it. The staff throughout the hotel were lovely and my friends and I hope to return in the future.
Guest User
Stayed in Nov 2023
Travel with friends
5.0/5
Outstanding
Posted on Nov 22, 2023
Excellent hotel, not far from the beach/bars and restaurants, very clean and tidy maids came in every day even though it was only a 3 night stay, they weren't put off with it being 10 women, breakfast was at a good standard every you could want, lush sun-trap roof top pool, with a set up bar each afternoon, can not fault this hotel
Guest User
Stayed in Nov 2023
Couples
3.0/5
Posted on Nov 8, 2023
The hotel is very well situated for the beach ,2minutes away ,lots of restaurants and excellent swimming . A bus ,No1 which goes into a bus station 5 minutes away from the old town is right outside the front door .Pay on the bus with credit or debit card . A 10 minute away from Puerto Mercado which is a market with many tapas cafes . Lots of restaurants and outdoor cafe/ tapas bars nearby . A large bus station which has buses going all over the island is about 10 minutes easy walk away . The rooms here are fairly basic ,a good bathroom and shower .We had two double beds side by side,very comfortable.A small fridge with inexpensive drinks . A television which was mostly Spanish with Sky ,BBC and French news . Breakfasts could have been very good if the eggs ,bacon etc.were kept hot , free “fizz” and good coffee machines .The fruit drinks were good .A decent selection of cheeses,cold meat ,bread . We only ate one evening in the hotel and the food was just OK ,not hot enough again. The bar served coffee and alcohol at very reasonable prices and Ricardo was excellent as were the staff generally . A nice swimming pool but insufficient shades and unfortunately there was no refreshments available ,I thought they missed an opportunity to make a little money . All in all a decent inexpensive place to stay .
Guest User
Stayed in Oct 2023
Other
2.0/5
Posted on Oct 6, 2023
The hotel decoration is relatively old and the hygiene condition is average. The most important thing is that the hotel is very noisy, and there are people talking loudly and dragging luggage outside the room from night until early morning. I stayed for two nights, both of which were like this. This was a very bad experience and I won't be staying at this hotel again.