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Great choice for solo travelers amazing breakfast kind and friendly staff they speak very well English and are very kind to answer questions cleaning is amazing they need a rise for that job! I will definitely chose again The only thing could be improved was noice cancelling in the rooms coming from traffic outside and then having a bath rope also was missing

I am happy to my stay with Secrotel Hotel Praque. I book it after checking reviews from other travelers comment. Yes, price is good and to it's location, it is close to shopping centre, restaurants and supermarkets. Staff are helpful. Buffet breakfast is good. Breakfast restaurant is on the top level of this hotel, we can enjoy stunning ocean view and sunlight while having breakfast. It is bonus. However, a minor thing I like to share is during busy morning especially when restaurant is full house, it always running out of coffee cups, juice glasses as well as cereal bowls. I cannot have to wait a long while for these 3 times from my 5 days breakfast. Maybe hotel can put some signage to suggest guests be eco-friendly minded to re-use glass, cup and bowl when refill. As I have seen some have 5 -6 cups and glass on a table. Bed is comfortable, room is clean with basic things you need. Yes, no electric kettle, no slippers as standard 3 stars hotel do. So, I have no complaint. There has no more noise from constructions, as this is my concern after reading other travelers comments in the pass. So I think all is done. Hotel locates next to taxi, bus station but not close to beach area. It's no problem to me for this winter travel. I am very happy for all. Definitely recommend it to others.

Very nice and clean, the staff were helpful and informative. Very close to beach ideal location. Multi storey car park near by rates not too bad. large screen tv with basic english channels. fridge included

My partner and I checked in on the 29th, in a comfort suite, room 206. When we arrived, staff were friendly and helpful, but the staff were not the issue. As we approached our room, the hallways, stairs, and particularly the mirror decorations were all dirty, setting the tone immediately. We got to our room, and quickly were disappointed. Although the facilities worked, with the exception of the cold shower, the cleanliness of the room was shocking. What we had been promised was not what we received. From the marks on the walls, to the mould in the shower, the entire place was just poor. We informed the receptionist, who was polite, and he told us the cleaner would do a once over. Even after this, we found that the only thing that had really been cleaned was the inside of the fridge. We were told that the black mould in the shower was not actually dirt, and neither was the marks over the walls, they were just ‘wear and tear’. We checked out early, and we’re genuinely shocked at our experience. I would say the reviews do not do the place justice from our experience.

I nearly cancelled my reservation for this hotel due to poor ratings so when I arrived my expectations were low. To my delight, as I entered the hotel, the decor was tasteful and it smelled great. Front of house polite and helpful (though we did have to wait until 3 for our room so if you are hoping for an early check in do pay for it). While we waited, we went for a walk and then chilled by the roof plunge pool. The sun loungers by the pool are excellent quality; however, at the weekend you are lucky to get one (there are only about 12 available). Upon entering the neat and compact sea view with a balcony room (415) all was as I expected, comfortable bed, decent pillows, good quality shower (no shampoo so bring your own out buy at the local supermarket). I’d read reviews moaning about the lack of hangers - I’m on the island for 21 days do have lots with me. I requested more at reception and a maintenance man came and adjusted the wardrobe within minutes. Bathrobe was absent from my room so again I requested one and it was quickly provided. The view is exceptional from the spacious balcony which has functional table and chairs but no loungers. The room was incredibly quiet. Breakfast is a steal at 10€ PP. We are vegetarian and there was plenty for us to enjoy. In your room the coffee is refilled daily (you may need to ask for this) there is a coldish fridge (better to go to the shop across the road is you like cold items). Would I return, yes. This hotel is in a superb location with lots of interesting places to see and a relaxing beach opposite. My husband’s view is, if you love the beach but not too much heat, give the north of the island a try as it will be perfect for you. Cocktails around this area are around 5.5€

The first room had two single beds shoved together. We asked for a double bed “cama matrimonial” and we’re given a second room that was completely inacceptable. The door was broken, it wouldn’t shut properly, the shower door sealant was half off, the toilet would flush, the sink wouldn’t drain, and the soap dispenser was broken. The front desk arranged for us to have an acceptable room which was an upgrade and completely functional. However it took 2 room changes and when they moved our things they tossed a half bottle of premium red wine. And to be fair, they offered a second bottle of decent wine, but why toss our wine?

Fading. Could be 5 stars but is only 3.5. The staff are nice but the main reason we used to stay here was the pool. However that now does not open until 12..or later some days and it closes at 7pm. Therefore on arrival it was closed and on check out day you cannot use it at all. The bar has no draught beer...just a few bottles and closes at 4 pm. Many people were trying to order during those times but nobody was there to take their orders. Sat and Sun there were 30 people plus on the roof until 8pm and wanted to spend their money but could not! Madness. Some days there was a life guard sitting by an empty pool and other days when the pool was busy..no lifeguard. The Aircon works but is noisy. The TV is an antique and most channels do not work. There was a heatwave but you get one free water each on day one but no more than that even if you pay for 7 or 14 nights. Wifi works but you have to login everyday. Hotel is in a great place but Las Palmas is noisy, dusty and a little fragrant at times! If the main company, Eurostars would look afresh here and spend some money on a refresh then this could be a 5 star. Until then we will stay elsewhere, most probably.

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