TC Hotel Doña Luisa

TC Hotel Doña Luisa Reviews

TC Hotel Doña Luisa

C. Alfredo L Jones, 29, Las Palmas, Canary Islands, 35008, SpainView Hotel Details
TC Hotel Doña Luisa
TC Hotel Doña LuisaTC Hotel Doña LuisaTC Hotel Doña Luisa
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1 night

TC Hotel Doña Luisa Guest Reviews

4.5/5
Great
44 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(44)
Positive reviews(21)
Reviews with photos/video(2)
Negative reviews(1)
Vonnyclare
Standard Room With Balcony
Stayed in Jun 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Friendly staff, comfortable bed, great location. Would definitely reccomend.
Guest User
Standard Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Very good stay.
Olivaniker
Standard Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Everything is fine.
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norecla
Standard Room
Stayed in Jan 2025
Couples
6 review
4.7/5
Amazing
Posted on Mar 4, 2025
Very good hotel. Great location. Very friendly staff. Rooms of just the right size. We had separate beds, almost all rooms are like that but you can ask that even if they are single beds they join them. The beach is very close, 100 m away. Public transport is plentiful and cheap.
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Guest User
Standard Room
Stayed in Aug 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Nice stay. The room was clean and tidy. The lady at the reception was friendly and gave tips about the area.
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Guest User
Standard Room
Stayed in Jan 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 19, 2024
Very nice hosts! We were allowed to go to our room 2 hours early and even after checking out we were able to use the beautiful roof terrace with sun loungers. The furnishings are generally quite new and of high quality. Great location close to the beach and the large harbor - ideal for combining with a cruise. The rooms are large and breakfast has plenty of choice and is delicious!
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Guest User
Standard Room
Stayed in Nov 2023
Travel with friends
26 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Everything is great. I like it very much. It is a very good choice at the beach.
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Anonymous User
Standard Room
Stayed in Jun 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 8, 2023
Clean, good, good location, close to the beach, good, good, good, really good, very good, very good, really good, can be very good, good
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hua_xuan
Double Room - Disability Access
Stayed in Feb 2022
Solo travelers
2 review
4.0/5
Very Good
Posted on Mar 30, 2022
Not bad, travel is very convenient
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luan1990
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 26, 2025
This winter, I stayed twice at the Doña Luisa, once with my father and once by myself. We had a great time! The hotel opened in 2017, and the facilities are well maintained so everything is in good condition. My room was clean, very nice, well lit and designed with fair colours. It was spacious for a three-star and really offers four-star comfort and amenities. Many four-stars nearby don’t even come close with their worn-out rooms. The room came with fast, unlimited and reliable wifi. Logging in takes a while as the system asks a thousand questions. There were sockets at the desk and bedside tables so charging your devices was easy. The bed was comfortable. There was a safe, a fridge, a luggage rack and ample closet space. A 0.5 L bottle of water was provided on arrival, not replenished. The bathroom came with a walk-in shower, with good water pressure both in the overhead as well as the handheld shower. The bathroom had with several amenities usually seen in first-class hotels, such as a razor, a toothbrush etc. All staff were very friendly and helpful, and they spoke excellent English at reception. Breakfast was served in the breakfast room in the basement daily from 7 to 10:30 and cost 8 euros, which is a fair price. The buffet had several hot and cold options, including melon and serrano ham, eggs fried, boiled and scrambled, vegetables, cold cuts, cheeses, breads, cakes etc. The hotel enjoys an excellent location a block from Las Canteras beach and a short walk away from Santa Catalina park, with lots of shopping and dining opportunities close by. There is a Spar supermarket 100 meters from the hotel.
Guest User
Stayed in Dec 2024
Family
2.0/5
Posted on Jan 23, 2025
It’s not cheap enough for the lack of quality and service. Was visiting with 2 kids and had reserved a room with two beds. When arriving there was only one bed and at the reception they could not provide sheets for us. Furthermore coffee and water was only available on day one and the cream was rotten and way out of date. Breakfast was included but of really bad quality. Only plus is that it is near to the beach. I choose this hotel because of the good reviews here on Tripadvisor but I really am disappointed.
ffay005
Stayed in Nov 2023
Solo travelers
5.0/5
Outstanding
Posted on Dec 19, 2023
I returned to the Doña Luisa again this year, like every year. I’ve stayed here so many times, and I keep coming back! The hotel is new, opened in 2017, and the facilities are well maintained so everything is still in good condition. My standard room was very nice, well lit and designed with fair colours. It was spacious for a three-star and really offers four-star comfort and amenities. Many four-stars nearby don’t even come close with their worn-out rooms. The room came with fast and reliable wifi. Logging in is a bit laborious as the system asks a thousand questions, but then it stays logged in for the whole stay. There were sockets at the desk and bedside tables so charging your devices was easy. The bed was comfortable. There was a safe and ample closet space. A 0.5 L bottle of water was provided on arrival, but was not replenished. There was no bathtub, but the shower had a handheld shower as well as a rain showerhead, with good water pressure. The bathroom came with several amenities usually seen in first-class hotels, such as a razor, a toothbrush etc. All staff were very friendly and helpful, and they spoke excellent English at reception. Breakfast was served in the basement breakfast room from 7 to 10:30 and cost 8 euros, which is a fair price. The buffet had several hot and cold options, including melon and serrano ham, eggs fried, boiled and scrambled, vegetables, cold cuts, cheeses, breads, cakes etc. The hotel, which was more than well worth its price, is located a block from Las Canteras beach and a short walk away from Santa Catalina park, with lots of shopping and dining opportunities close by. There is a supermarket 100 meters from the hotel. The location couldn’t be better!
Response from Property: Hello! We sincerely thank you for your time writing this incredible review as it is very complete and honest. We are glad you really enjoy your stays with us and decide to come back. We hope to continue welcome you in the future. Please, when you come back ask for the reception manager and present yourself so we would like to thank you in person. Best Wishes.
Worldtravelfrends
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
Terrific value - recommended Stayed one week. Good location, only 10 mins from cruise terminal and a level walk to bus station Euro2.80 per person to airport, buses depart from Las Palmas 15 mins and 45 mins past the hour. (Taxi about Euro 30) Great sun terrace although some mattresses would improve the comfort of the sun loungers! More drawers in wardrobes would be a good addition too. Breakfast quite good but perhaps more variation in hot dishes would be welcome by other guests. If possible some quieter door closures would be a courtesy to other sleeping guests. Very fast wi-fi , we had as requested a quiet room on the 6th floor with prompt lift access. Spotlessly clean clean and quiet throughout. Receptionist Irene is a credit to her employer for helpfulness and providing translations. Manager Hose also an excellent communicator especially with prompt email exchanges before visiting the hotel. Hose even helped with our luggage on departure.
Response from Property: Thank you for taking the time to write a review. It is great to know that you enjoyed our facilities, location, and that our Reception Team is keeping up the good work! We hope to welcome you back in the near future. Best Regards, TC Hotel Doña Luisa***
Guest User
Stayed in Nov 2022
Other
5.0/5
Outstanding
Posted on Dec 3, 2022
Modern hotel set on a side street just 100m from the excellent beach & promenade. We stated 7 nights on a bed & breakfast basis. The room was large with very nice bathroom and included tea/coffee facilities, air con and safe. The double bed was two large singles together which is now unfortunately more common throughout Europe but we loved the crisp white cotton sheets and the two different types of pillow. Our room was on the 5th floor to the front over looking the street but we had minimal noise. The hotel was immaculately clean in all areas and we had fresh towels each day. There was a sun terrace on the top floor with modern sun loungers available. Breakfast was sufficient with an acceptable level of choice but I would have liked the three hot choices to be cooked more often as they can sit in a hot tray for a prolonged period. All of the staff were excellent in manner and efficiency. The new shopping centre at the end of the promenade is within walking distance and there is a second shopping centre available 1000m at the opposite end of the hotel street from the beach where the cruise liners dock. This a great value hotel in an outstanding location with fantastic access to the promenade (flat location) and beach, highly recommended for a winter break, we shall return.
Response from Property: Thank you for taking the time to write a review. It is great to know that you enjoyed our facilities, location, and that our Reception Team is keeping up the good work! We hope to welcome you back in the near future. Best Regards, TC Hotel Doña Luisa***
guesu
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jul 7, 2024
We went for the Grancalivefest, and it was the only option I found, but from now on I will keep it in mind. We stayed in a basic room 501 and everything was great from the people at the reception, the breakfast, the facilities, the area! Everything is super highly recommended, we loved the lighting with the photograph of the quarries on the ceiling, beautiful detail
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Response from Property: El destino quiso que nos conociera :) Ha sido un placer acogerle, esperamos haya disfrutado mucho tanto de hotel como de los conciertos y le agradecemos que haya dedicado un momento a dejarnos este maravilloso comentario. Esperamos volver a verle en otra ocación, le enviamos un cordial saludo.