Spa Resort Tree of Life
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lazne Belohrad
Spa Resort Tree of Life
No.12 of 4-star Select Hotels in Hradec Kralove region
Lázeňská 165, Lazne Belohrad, Hradec Kralove region 50781, Czech Republic
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Located in Lázně Bělohrad, 35 km from Bus Stop Strážné, Spa Resort Tree of Life provides accommodation with a shared lounge, private parking, a terrace and a restaurant. A hot tub and a bicycle rental service are available for guests. The accommodation features a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. A buffet breakfast is available daily at the hotel. Guests can relax in the spa and wellness centre, including an indoor pool, a fitness centre and a sauna, or in the garden. You can play table tennis at this 4-star hotel, and the area is popular for cycling. Pardubice Airport is 62 km away.Show More
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4.2/5Very Good·Cleanliness: 4.2
All 1 Review
Amenities
Indoor swimming poolHorse ridingHikingSaunaSpaMassage roomGymPrivate Parking24-hour front deskLuggage storage
All Amenities
Surroundings
Airport: Pardubice Airport
(60.8 km)
Landmarks: Pohádková procházka kolem rybníka
(160m)
Landmarks: Lázně Bělohrad
(240m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
1
Deluxe Double or Twin Room with Balcony
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
Deluxe Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
1
Standard Double or Twin Room with Balcony
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
Guest Reviews
4.2/5
Very Good
1 review
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Lazne Belohrad
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. ₹ 102.08). Trip Coins can be used to save instantly on room rates.
Guest User
June 23, 2024
Subject: complaint for unauthorised service charges Team of Tree of Life Spa resort, My colleagues and I (4 women) decided to use the vouchers we received from our employer for a 2 day stay with treatments. The voucher for each of us stated that we were entitled to a 2 bedded room. However, after enquiring about the possibility of staying in 1x double room and 2x single rooms, we received confirmation that this was possible and that our booking could be applied to the vouchers. However, when we checked-in at reception on 21/06/2024, we were not informed that our requested accommodation would have an additional charge. We were allocated rooms so that we were separated. When I arrived at Check-in a few hours later (approx 5:17pm), I was also allocated a double room without any notification of the supplement. On departure we were asked for a supplement of 4840,- for 2 people, which was unacceptable to us as we had not been informed of the possible increase and we do not agree with this. The reception staff were unhelpful and incompetent and refused to admit fault. The whole process of checking in and the subsequent surcharge was very unpleasant for us and ruined our entire stay. The colleague who brokered the booking was forced to pay the full amount, even though we did not agree to it. In addition, we tried to inform the staff that the beds (in the 2 bed rooms) were not used. They incorrectly charged us for drinks at dinner and we pointed this out to them ourselves. The staff switched the order 2 times. We therefore request a full refund of 4840,-as we were not properly informed about the possible price increase and we do not agree with this decision. This experience was very unpleasant for us and we do not recommend staying in this establishment anymore. The situation has affected me very negatively, both financially and due to the loss of time and dissatisfaction with the service provided. The entire booking is supported by an email conversation where there is no mention of a supplement. For me, this is a mistake at the beginning of the conversation and then twice at the reception. Thank you for resolving this complaint soon. Regards
Services & Amenities
Most popular business facilities
Indoor swimming pool
Horse riding
Hiking
Sauna
Spa
Massage room
Gym
Private Parking
Additional charge
24-hour front desk
Luggage storage
Bar
Table tennis room
Restaurant
Cafe
Conference room
Additional charge
Business center
Playground
Kids' club
Wi-Fi in public areas
Free
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €5.00 (approx. ₹ 441.57) Daily. Reservation not needed.
Private Parking
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Languages Spoken
English
Czech
German
Food & Drink
Cafe
Bar
Room service
Snack bar
Public Areas
Elevator
No smoking in public areas
Smoking area
Garden
Health & Wellness
Table tennis room
Gym
Massage room
Sauna
Foot bath
Spa
Hiking
Mini golf
Horse riding
Body care
Yoga session
Turkish bath (Hammam)
Activities
Eco tours
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Facilities for Children
Playground
Kids' club
Children's meals available
Accessibility
Accessible rooms available
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 13:00–20:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–12 years old | €53.00 (approx. ₹ 4,680.62) per person per night |
Children 13 years old and over | €61.00 (approx. ₹ 5,387.12) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 66
Located in Lázně Bělohrad, 35 km from Bus Stop Strážné, Spa Resort Tree of Life provides accommodation with a shared lounge, private parking, a terrace and a restaurant. A hot tub and a bicycle rental service are available for guests. The accommodation features a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. A buffet breakfast is available daily at the hotel. Guests can relax in the spa and wellness centre, including an indoor pool, a fitness centre and a sauna, or in the garden. You can play table tennis at this 4-star hotel, and the area is popular for cycling. Pardubice Airport is 62 km away.