Could do better
The staff in the bar and restaurant area were excellent, both courteous and efficient,
The reception and housekeeping staff were neither, from being welcomed with a shortened version of my forename, which I am not known as, to allowing guests to hold doors open for them to allowing vacuums to continue running whilst away from them chatting.
In the room whilst clean,the shower cubicle had seen better days, also the shower itself was an immersive one with horizontal shower heads, these did not work,the plug to the hairdryer was difficult to attach to the socket and then had a switch that had to be held down, that worked intermittently. Ours was a superior room on the ground floor and as a consequence had no view.
The food was plentiful and excellent