The Marison Hotel Reviews
The Marison Hotel
Corner Imelda Roces Ave, Legaspi, Albay, 4500, PhilippinesView Hotel Details
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The Marison Hotel Guest Reviews
4.6/5
Great
89 review
Verified reviewsLocation4.7
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(89)
Positive reviews(37)
Reviews with photos/video(12)
Awesome stay(18)
Great service(12)
Clean and tidy(10)
Delicious breakfast(7)
ayutrip
Premier Suite Queen
Stayed in Jul 2024
Couples
6 review
Great
Posted on Jul 21, 2024
Very spacious room, clean and comfortable. A little expensive though.
Response from Property: Dear Valued Guest,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
Mark Pernezita
Specialty Deluxe Room
Stayed in Jun 2024
Couples
2 review
Outstanding
Posted on Jun 25, 2024
All of their their staff were really friendly and always approachable.
Response from Property: Dear Mr. Mark,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
Guest User
Deluxe Twin Room
Stayed in May 2024
Business travelers
5 review
Outstanding
Posted on May 26, 2024
Very cozy place with multi type of food and drinks. Very clean and people are very polite.
Response from Property: Reply from the property：Dear Valued Guest, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, ZIE FERRERFront Office Supervisor
Nicole Amor
Specialty Deluxe Room
Stayed in May 2024
Couples
7 review
Great
Posted on May 13, 2024
We stayed in at The Marison for 3 days and it was very pleasant. They have 3 dining options, a cafe, an otalian restaurant and a japanese bar and resto. Food was great. Though the quality of the breakfast buffet could still be improved but overall our stay was great. All the staff were very friendly. Will definitely book this hotel again.
Response from Property: Dear Ms. Nicole, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, ZIE FERRERFront Office Supervisor
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Solo travelers
7 review
Outstanding
Posted on Mar 29, 2024
Great location esp if you're making a pilgrimage to nearby shrines. Definitely liked the airport shuttle service (tho it took me awhile to find the guy with a sign because he wasn't as obvious in the sea of taxi drivers and was across the street vs by the exit door). Food options were excellent and the breakfast buffet was wholesale and diverse. Overall, great stay. Mayon was covered up in clouds during my stay but I got lucky near the end of the day.
Response from Property: Dear Valued Guest, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, JOHN REY MANGAMPOAssistant Front Office Manager
Sherrizah
Deluxe Room
Stayed in Jun 2024
Friends
2 review
Posted on Jun 26, 2024
Location is good, near malls and tourist spot, clean room, the bad thing is We were charged of the broken mirror that wasn't our fault.
Response from Property: Dear Ms. Sherrizah,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of all of its’ valued guests. Rest assured that we will look into this matter seriously and we shall address the matter properly.We would like to extend our sincerest apology if you had an unfortunate experience during your stay with us. If there's anything we can do to make it up to you, please do let us know.Regards,Cams LaurinFront Office Supervisor
Anonymous User
Premier Suite King
Stayed in Apr 2024
Business travelers
1 review
Posted on Apr 29, 2024
View from the room
Response from Property: Dear Valued Guest,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager
Bob
Deluxe Twin Room
Stayed in Feb 2024
Couples
7 review
Amazing
Posted on Feb 3, 2024
Stayed one night so everything was ok,staff friendly and respectful like all Phillipine hotels I've stayed at so far,breakfast buffet could have more options for western preferences,also free shuttle to airport
Response from Property: Dear Mr. Bob,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams Laurin - Front Office Supervisor
Wheng_Guiller
Deluxe King Room with Mayon View
Stayed in Jan 2024
Family
2 review
Great
Posted on Jan 16, 2024
"A Pleasant Stay with Minor Hiccups"
I recently enjoyed a stay at The Marison Hotel and overall, it was a positive experience. The cleanliness of the facilities, friendly staff, and cool amenities left a lasting impression. The location was convenient too. However, my first encounter with a safety deposit requirement at the reception was a bit surprising, which added a minor disappointment to an otherwise enjoyable stay.
Response from Property: Dear Valued Guest,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.We would also like to extend our sincerest apology regarding the security deposit, however, it is the hotel policy to collect it upon arrival. Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards,John Rey Mangampo | Assistant Front Office Manager
Guest User
Deluxe Twin Room
Stayed in May 2023
Family
9 review
Very Good
Posted on Jul 12, 2023
Service was very good. The hotel provided airport pick up and the van is comfortable. The driver was in uniform. The facilities are ok. Buffet breakfast is soo good. They serve Bicol cuisines. Good chef. Will book again
Response from Property: Dear Guest User,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager
Trisha
Deluxe Twin Room with Mayon View
Stayed in Oct 2023
Friends
13 review
Outstanding
Posted on Nov 27, 2023
the best hotel in town! they’re very kind and friendly to all guest.
Response from Property: Dear Ms. Trisha,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo | Assistant Front Office Manager
Guest User
Deluxe Twin Room
Stayed in Feb 2023
Friends
2 review
Outstanding
Posted on Feb 11, 2023
The room is clean and everyone is so accomodating. Kudos!
Response from Property: Dear Guest User,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager
HunterNeil
Deluxe Room
Stayed in May 2023
Solo travelers
10 review
Very Good
Posted on May 9, 2023
Lovely hotel. Staff are polite, helpful and courteous. Comfortable beds. Lovely swimming pool. Buffet breakfast is ok, but lunch and dinner meals are far more superior.
Response from Property: Dear Mr. HunterNeil,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager
BlueNDO
Deluxe Twin Room
Stayed in Jun 2023
Couples
6 review
Outstanding
Posted on Jun 25, 2023
One of the best place to stay. the place is clean and the staff are accomodating.
Response from Property: Dear Mr. Blue NDO,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager
Guest User
Deluxe Twin Room
Stayed in Feb 2023
Family
2 review
Great
Posted on Feb 13, 2023
We enjoyed our stay. Good breakfast, nice swimming pools, nice gym, nice hallways. The only thing we did not like is the bathroom at deluxe twin room. Not a good design for a 4 star hotel. That's all.
Response from Property: Dear Guest User,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager