3-Star Hotels in Lenexa

I hadn’t posted about this because we’ve been hoping to hear back from the hotel regarding this incident. But during a recent stay at Radisson Hotel Lenexa, Overland Park, the breakfast buffet had a cereal labeled as cocoa Krispies. As you can see in the picture, this is the wrong cereal. My son has never had cocoa crispies and did not know what to look for so he trusted the label. The cereal appears to be Reese’s puffs as Robbie had a peanut reaction. The reaction caused swelling and itchiness in his throat, but he did not go into anaphylaxis. We were very lucky and thankful for that. However, the staff at the hotel did not care at all that they’re negligence caused this reaction and could have hospitalized Robbie. When I commented on it to the person in charge of the buffet, at first, they said that it did not happen. Finally, they acknowledged there was a problem when Phil insisted they remove the cereal from the buffet. At no point during Robbie‘s reaction did anyone from the hotel speak to us, apologize, show any kind of compassion at all. From what I understand, if there hadn’t been a label, it would’ve been incumbent on us to inquire if the food was safe. However, they mislabeled the food. It is directly their fault that he had the reaction. It is the grace of God that’s some thing worse didn’t happen. We still have not heard back from the hotel, despite Phil calling the manager last week. It is as if they are trying to erase what their negligence did to my son. If you have food, allergies, do not eat at the breakfast buffet at the Radisson in Lenexa Overland Park. But truthfully, I would just recommend not going there at all. Feel free to share this with others who travel, especially those with food allergies

Expect more than just an ordinary escape at SpringHill Suites Kansas City Lenexa City Center. Our hotel offers an unbeatable location just a short distance from Kansas City, the historic Legler Barn Museum and Oak Park Mall. After a day creating memories, head back to our contemporary suites where you will find yourself greeted with stylish furnishings, complimentary WiFi and modern amenities. Wake up feeling refreshed after a night tucked in our plush bedding and head to our buffet to get a warm and savory breakfast plate on us. Traveling for work? Help yourself to our convenient business center or conduct a successful workshop in one of our two event spaces. Whatever your Kansas City adventure consists of, make sure you don't let your workout routine slip by visiting our fitness center. When it's time to relax, take a dip in our indoor pool before heading to our on-site bar, SHS Bar, for a mouthwatering treat. Reimagine the way you travel at SpringHill Suites Kansas City Lenexa/City Center.

From the moment we hit the lobby could tell this is a nice hotel. Better than most Hyatt Place. Desk staff very knowledgeable able to provide restaurant recommendations. Joes KC BBQ is outstanding. Everything was very clean. Room was ready but knew this through the Hyatt app. The only negative was that shower pressure could be improved. Really satisfied with the experience at this location.

The motel has free parking. My check in went quickly. There is a swimming pool. The rooms have outside entries. Free wi-fi is provided. My room had everything I needed. I got a good night's sleep and my requested wake up call. The check out was quick and simple.

Our stay was nice we liked the refrigerator in the room and the glasses there. We enjoyed the look of the room and had a nice day and evening the service was good and facilities were nice

Very nice place to visit and stay. Friendly staff and nice maintenance pool to cool off on this hot Kansas days. Highly recommend

感覺好多酒店都是印度人開的，早餐很難吃，但是整體便宜

After a grueling ordeal of being transferred between hotels through a Third Party I ended up at the Candlewood suites in Lenexa Kansas . The night front desk was courteous and got me into a room quickly. When the next shift came on i became introduced to Preston, the overnight desk clerk. I had several issues with the third party I had been using for years . Preston was able to explain the choices I had and gave me information to relate to the third party. Preston was correct and was patient with me as I had to check in and out several times . I travel weekly as part of my job and his customer service was above anything I’ve received in years. Thanks you

I reserved three rooms on-line. The gal at check in had a difficult time processing the rooms, even though I already paid for them. It took 10 minutes and each room had to be processed separately - never seen that before. I ordered three king rooms and got “upgraded” to three double queen rooms. Not what I had hoped for. The beds in my room had visible deep trenches on both mattresses - they should have been retired years ago. There was an offensive odor of some horrible aftershave on the beds and chairs - yuck. The mattress trench and odor made it impossible to get any sleep. The shower used the old pull-up knob on the bath faucet - this thing allowed 50% of the water to flow out through the bath faucet vs. the shower head…not much pressure for the shower. They seem to have scaled back the complimentary breakfast - oatmeal was watery…couldn’t eat. There was no fruit. Donuts were stale. Pre-made omelette was satisfactory. Coffee was typical hotel coffee.

My husband, myself and our 2 cats were displaced by an apartment fire on April 29th. We stayed here until our new apartment was found and available on June 17th. The entire staff including Ashley, Heather , Claudia and the rest of the team went above and beyond to help us feel at home. There were fresh towels and sheets as needed and there was maid service weekly. Because our 2 cats had to be rescued from the fire, they were skidding and housekeeping was sincerely careful and only came by when we were home to be able to keep them in a safe spot. The kitchenette was well stocked with cookware. Note, there is no oven but there is a 2 burner stove top and microwave, coffee pot and toaster. The laundry is on the first floor as is the excersize room with a bike and treadmill. We never felt insecure. It was a well taken care of property with a trash can on premise. Parking was fairly plentiful and it was convenient to have a QT across the street and grocery stores just up Lackman. It was actually a bit bittersweet to leave. I'll always be grateful to them as they gave us a sence of normalcy that we needed. With a deep gratitude, thank you