Levis Hotels with Pools

Issues: - No hot water in a room on the 6th floor. The hotel moved me to the right underneath, and still no hot water. The hotel manager called to offer me an upgrade to a bigger room on the 7th floor, but no guarantee having hot water. I declined because it's not solving the issue and I've already settled in. I said if she could first go check to ensure there is a hot shower in the room, they planned to move me to, then I never heard back. - Water marks on TV counter and also on the desk where the lamp is. - WiFi is not Hilton Honors, but Hilton Guest, similar issues to that of Marriott’s: still showing unsecured network with Novotel being the WiFi login landing page instead of Hilton Honors. - The room was dark, only with one light. Positives: - staff was polite One of rare hotels that the housekeeping did an excellent job. Unfortunately, it's unsatisfactory due to lack of hot shower, which is part of standard expected service, and the main reason for 2 out of 5 rating. Had it provided hot shower (not cold nor warm, but hot), this hotel would have earned at least 4 or 4.5 star rating.

We were delighted to stay in this new and very clean property twice on our way to and from the Maritimes. It was a very convenient stopover, close to the highway and other amenities. There is lots of free outdoor parking. The room (with 2 queens) was spacious and had everything we needed, including a small fridge. The bathroom was quite large. The outdoor pool was small (more of a hot tub), yet pleasant. Would definitely stay again.

Interesting value for money. Lunch included ok. Availability of two electric car charging stations (requires contact at reception to activate charging).

A perfect place with Thai take out across the road, a bakery and cafe also close. We went for a run on a designated trail and then explored the Chaudiere Falls with exceptional walking trails all walking distance away. The staff were friendly and helpful after a long day of driving. Lots of ample parking and great hot breakfast in the morning. Would highly recommend this hotel.

Even the guy at the front desk on checkout said this is a 2 star hotel. When I went to check out he didn't speak to me. Handed me the statement and just scowled. When I told him I wasn't happy with the stay he just told me that if I wanted 5 star treatment I shouldn't book a 2 star hotel! He had absolutely no interest in hearing suggestions on how it could have been better, he just wanted us to be on our way. Note: they don't have anything gluten free for their included breakfast (in fact half laughed when I asked). Note: although there are 2 EV chargers, you may not get to use them. They have no system to ensure people don't just plug in and leave their car there over night. Note: if you want customer service or any semblance of respect I suggest you try the Econolodge in Levis. They may not have a breakfast included, but they go out of their way to show actual hospitality. Will not be returning to the ”2 star hotel” at an inflated price.

The hotel was easy to access from the A20, and was within walking distance of a Tim's and Boston Pizza. Staff was friendly and check in easy. The room was a great size and everything worked well. Breakfast had the usual hot and cold options. We will definitely return when in the area.