Doubletree by Hilton Lingshui Hot Spring

Doubletree by Hilton Lingshui Hot Spring Reviews

Doubletree by Hilton Lingshui Hot Spring

No.1 Hot Spring Avenue, Gaofeng Hot Spring Area, Qingshuiwan, Lingshui, Hainan, ChinaView Hotel Details
Doubletree by Hilton Lingshui Hot Spring
Doubletree by Hilton Lingshui Hot SpringDoubletree by Hilton Lingshui Hot SpringDoubletree by Hilton Lingshui Hot Spring
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Doubletree by Hilton Lingshui Hot Spring Guest Reviews

4.8/5
Excellent
5258 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5258)
Positive reviews(5170)
Reviews with photos/video(1819)
Friendly front desk staff(972)
Delicious breakfast(602)
Perfect for kids(256)
Close to amusement park(247)
Has play area for children(174)
Garden view(73)
Family activities available(60)
Negative reviews(82)
Anonymous User
DoubleTree Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
This was a wonderful vacation, and my family and I all loved it here.There are hot springs, a beautiful swimming pool, The cookies are delicious.Hope the hotel will offer buffet dinner.By the way thank you for GSM Jerry,He is a very friendly gay,He helps us a lot,we became very good friends.❤️❤️❤️
Response from Property: Dear Valued Guest. Thank you for choosing our hotel. We’re pleased you appreciated our cozy and welcoming service. Our team is committed to making your stay feel like home, and we’ve passed on your kind words about Jerry. Each room is designed for comfort with spaciousness and a relaxing balcony, immersing you in a tropical rainforest setting. Your contentment is our greatest compliment and motivation. We eagerly await your return.Sincerely,  Public Relations Manager-Evan Dai.
Guest User
180 ° Garden-View Double Bed Room
Stayed in Jun 2024
Couples
7 review
3.0/5
Posted on Jun 9, 2024
Overall is a good hotel. Is clean, nice rooms, big swimming pool. Downsides are everything at the hotel is very expensive like rent swimming pool stuff, eat, buy coffee. Also is located far way from supermarkets and restaurants so you need take taxi every time when you head out for dinner. We experience everything seems 10-20% more expensive such as taxi, food, renting, beverages in Lingshui then Sanya for example.
Response from Property: Dear esteemed guest. Thank you for choosing DoubleTree by Hilton Lingshui Hot Spring for your stay. We are grateful for the opportunity to provide you with professional and attentive service. We also appreciate your recognition of our hotel’s facilities and equipment, and we will strive to improve further. Regarding the issue you mentioned, we understand your feelings about the experience you encountered. Our hotel has an excellent restaurant, and if you need any assistance, we can provide you with attentive service. We hope you will give us another chance to serve you, and we will certainly do better. Thank you once again. - Public Relations Manager Evan Dai.
Guest User
DoubleTree Double Room
Stayed in Jun 2024
Couples
4 review
4.0/5
Very Good
Posted on Jul 3, 2024
Nice quiet environment, away from shopping facilities. Fabulous breakfast
Response from Property: Dear guests, we sincerely thank you for choosing to stay at DoubleTree by Hilton LingShui Hot Spring and for taking your precious time to leave us a review. We appreciate your recognition of the hotel environment. The hotel is designed in a garden-style environment. Whether in the morning or evening, strolling along the hotel's pathways, you can listen to the breathing of the rainforest and feel relaxed and comfortable. The hotel is only a 5-minute drive from the entrance and exit of the Hainan Island Ring Expressway, and there are rich scenic spots around the hotel. Whether you hope to see the sunrise or sunset by the sea, or expect to experience beachcombing and fisherman's life, or have a taste of rich seafood, you can find the best place around the hotel. We are also very willing to provide convenience for your trip! We look forward to your next visit and have the opportunity to invite you to experience more hotel facilities and services, allowing us to bring you a more perfect experience! Thank you again for taking the precious time to leave feedback. Wish you a happy work and life. Public Relations Manager, Evan Dai
Guest User
Deluxe King
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 21, 2023
We were pleasantly surprised by how clean, nice and family friendly this hotel was. The food was amazing and there are tons of activities for kiddos. The staff went above and beyond to make your stay here a memorable one - big shout out to Amber Z! She made our stay so much easier and nicer!
Response from Property: Dear Guest,Thank you for choosing DoubleTree by Hilton Lingshui Hot Spring as your accommodation of choice. We appreciate your kind compliments of our food, service and kids' activities, especially Amber Z. We will make sure that your feedback is shared with the her as your lovely feedback will certainly motivate ther to continue the great job they do. We look forward to welcoming you back soon.Yours sincerely,Shirley WuDirector of Marketing Communications and Digital Marketing
Zanté
DoubleTree Twin Room
Stayed in Jan 2022
Solo travelers
3 review
4.5/5
Great
Posted on Jan 27, 2022
This hotel is BEAUTIFUL! Unfortunately the outdoor pool and the hot springs were not open for swimming due to pandemic restrictions, which was a massive let down. The hotel's breakfast and the restaurant's food is very good and I would highly recommend it. The hotel also caters for families with kids~
6/12
Response from Property: Thank you for your recent stay at Doubletree By Hilton Lingshui Hot Spring. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.
Guest User
DoubleTree Double Room
Stayed in Mar 2023
Couples
7 review
5.0/5
Outstanding
Posted on Mar 26, 2023
very good very happy very nice
Guest User
180 ° Garden-View Twin Room
Stayed in Aug 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 12, 2023
Nice hotel
NICULAE
180 ° Garden-View Double Bed Room
Stayed in Oct 2021
Solo travelers
7 review
4.7/5
Amazing
Posted on Feb 1, 2022
Location is quiet, not that close to the beach but accessible by car. Swimming pool is large and the gym is good. I recommend the sauna.
Response from Property: Thank you for your review of Doubletree By Hilton Lingshui Country Garden. I'm glad to know that you enjoyed your stay and I hope to see you again soon.
Guest User
Family Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room was very clean and comfortable. We booked a family room for the first night. There were some children's decorations in it that the children liked very much. The family room was fully booked for the second night, so we changed to a Yilin twin room. We could put the beds together and it was relatively comfortable for a family of four to sleep. Li Yuefeng at the front desk provided very good service and was very enthusiastic. She helped us upgrade to a 180-degree garden view twin room for free. It was great. The breakfast was rich and tasted very good. There were also many hot spring pools with various effects. The children had a lot of fun. I will choose to stay here again during future holidays. I also recommend it to everyone. The experience was good!
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DuduJ
DoubleTree Twin Room
Stayed in Sep 2024
Family
24 review
4.0/5
Very Good
Posted on Oct 1, 2024
The hotel price is really there, so I don't have any special expectations. Hygiene: Very good, still maintains the standard of a hotel Service: The waiter is very enthusiastic and greets you when you meet Facilities: Hot springs and swimming pools are available
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Feizhouxiaobailianzaihainan
DoubleTree Double Room
Stayed in Sep 2024
Business travelers
52 review
1.0/5
Posted on Oct 3, 2024
There are pillows on the bar counter. The door is rusty. The most important thing is the pillow, which has many holes. Please help count them! I don't know how long the croissant for breakfast has been frozen!
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Guest User
DoubleTree Twin Room
Stayed in Sep 2024
Travel with friends
1 review
4.8/5
Amazing
Posted on Sep 21, 2024
The room is large, the balcony faces the swimming pool, the scenery is beautiful, and all the staff provide good service, especially Ward who is the receptionist in the lobby. He is very patient in answering our questions. The swimming pool and hot spring area are also great. It is not far from Clear Water Bay. The breakfast is very rich. Overall Great value for money!
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Guest User
DoubleTree Twin Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 18, 2024
I was impressed by the service, which was far beyond my expectations. I had a very pleasant Mid-Autumn Festival holiday. Xiao Tang at the front desk was attentive, kind, generous, and conscientious. He would remind me which hot springs were open every day. The service attitude of the entire hotel was very serious and responsible, trying to meet the needs of the guests and asking for feedback in a timely manner. The hotel breakfast was rich in variety, and the Chinese restaurant in the hotel was very stable, fresh and delicious. The attitude of the service staff in the restaurant also made people feel very warm! The overall stay experience was very good, with rich and complete facilities, guaranteed hygiene, beautiful environment, and a unique tropical atmosphere. The jungle hot springs were beautiful and less crowded, and cost-effective!
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Guest User
DoubleTree Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The hotel environment is great, the room is spacious and clean, the breakfast is particularly rich, the service is very considerate, especially the housekeeper Dora, who is always responsive. I come back exhausted every day, and soaking in the hot springs is particularly refreshing. There are more than a dozen pools in the tropical rainforest style. Overall, it is very good, but the location is a bit off. If you rent a car, it is completely fine. There are charging piles and underground parking lots, so you don’t have to worry about rain.
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Response from Property: Dear guests, thank you for choosing Hilton Garden Inn Lingshui and leaving your recognition of the hotel! Our primary goal is to let guests enjoy a warm and comfortable environment and professional and sincere service. The hotel not only has a garden-style, quiet and beautiful environment, but also has rich facilities and equipment. You can enjoy local cuisine with full flavor in the hotel's 3 restaurants and bars, or enjoy wonderful entertainment time in the hotel's parent-child water park, indoor park, and small zoo. We are committed to leaving you with unforgettable experiences. Looking forward to meeting you next time, I wish you a happy life~ Public Relations Manager Evan Dai
Guest User
DoubleTree Twin Room
Stayed in Sep 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Very quiet hotel, the bed is moderately hard and soft, and I slept well. The greening is very good, and you can see squirrels and rabbits when walking in the garden. The breakfast is quite rich, and the room service is called Bing. Overall, it is a very cost-effective resort hotel. The Internet speed is also good, and working in the room has become a pleasure.
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