To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(1347)
Positive reviews(1260)
Reviews with photos/video(516)
Nice sea view(267)
Convenient location(262)
Close to beach(198)
Large rooms(138)
Friendly front desk staff(57)
Perfect for kids(40)
Nice bathtub(24)
Has rooms for families(10)
Negative reviews(87)
Guest User
Deluxe Room - Sea-View
Stayed in Mar 2024
Family
5 review
4.2/5
Very Good
Posted on Apr 25, 2024
Location is good, there's a food street just right at the entrance, the apartment is spacious and clean, staff are nice, a short walk to the beach.
Response from Property: 感謝您選擇入住海洋之星酒店,酒店周邊有好吃的,好玩的,還有細膩的沙灘蔚藍的大海,度假也是個不錯的體驗!再次感謝您對酒店的喜愛與肯定,期待下次的滿星好評!祝旅途愉快!
Williamgray81
Queen Room With Garden View
Stayed in Jun 2022
Couples
54 review
5.0/5
Outstanding
Posted on Jul 16, 2022
The hotel is in a great location in Lingshui in Qingshui Bay, near a food street with a variety of options.
The hotel is a service apartment - each room has a kitchen area including a sink and stove.
The rooms are large and include lounging chairs, balcony, separate shower, toilet, and bath tub.
Beds are large, slightly hard by western standards, but comfortable. Rooms come with a TV and powerful air conditioner. The balcony offers Seaviews and a washing machine.
The beach, a very long stretch of sand, is accessible in less than 5 minutes walk. There is a pool and fitness center on site.
Guests are offered free photo shoot by the hotel on the beach, a nice perk. A good, affordable place to stay if traveling the coast of Hainan.
6/10
Response from Property: I am honored to reply to your comment. Thank you for your affirmation to us. Life really needs to be felt with heart. Seeing that every family member who comes to Ocean Star is happy, we will feel at ease. grateful! We are continually working on it! We are waiting for you in the wind and rain!
AnthonyR
Deluxe Room - Sea-View
Stayed in Jun 2022
Couples
3 review
4.5/5
Great
Posted on Aug 1, 2022
The beach area was a big plus. It was good for the amount paid.
Response from Property: 謝謝您的好評!
Yikita
Deluxe Sea-view SUite
Stayed in Sep 2022
Travel with friends
7 review
2.7/5
Posted on Oct 6, 2022
The beach is excellent! Clean, clear and not crowded! The pool was closed which was very disappointing. The rooms had a weird smell and we were told that the hot tubs on the balcony are only for decoration because the jets don’t work. Comfy beds though! Staff are helpful too.
Response from Property: Thank you for your stay, and thank you for your affirmation, the hotel will work even harder to provide you with better service!
Guest User
Sea-view Queen Room
Stayed in Jan 2022
Couples
13 review
3.2/5
Posted on Feb 8, 2022
First of all, it didn't say it's not a regular hotel and there's no actual pool next to it, so I feel tricked. More accurate description can be found on Chinese Ctrip, so I recommend starting with this. If you're looking for a longer stay with your family in blocks of flats in a regular apartment close to the Clear Water Bay and snack street it's a very good choice. The beach and nearby marina are highly recommended
Response from Property: Dear customer, we value your experience very much, thank you for your evaluation of our hotel, thank you for your support!
Guest User
Sea-view Queen Room
Stayed in Jun 2022
Solo travelers
31 review
4.7/5
Amazing
Posted on Jul 22, 2022
I initially planned to stay for a night but later extended my stay, the place was so perfect, so serene, a mere 7 minute walk to the beach.
Response from Property: 有幸回覆您的評論,感謝您對我們的肯定,生活確實需要用心感受,見到每位來海洋之星的家人都開心,我們也就放心安心舒心了。感恩!我們一直在努力!風裡雨裏我們在等您!
Travelling Teachers
Deluxe Sea-view Twin Room
Stayed in Mar 2022
Couples
13 review
4.5/5
Great
Posted on Apr 29, 2022
Helpful staff. Gym and pool closed due to covid. Good view and quiet neighbours. Easy access to shops and restaurants.
Response from Property: 感謝您的入住,也感謝您的肯定,酒店會更加努力為您提供更好的服務
Anonymous User
Sea-view Queen Room
Stayed in Nov 2022
Travel with friends
2 review
4.5/5
Great
Posted on Dec 29, 2022
Great location and nice staff
Response from Property: 尊敬的賓客:您好!感謝您選擇海洋之星酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
Lijia
Queen Room With Garden View
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The location is quiet. Go downstairs and walk for three minutes to the food court. The view from the room is very beautiful and the service from the lady at the front desk is also very good. Recommended
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Ocean Star Hotel. Thank you for your love for the hotel and sharing your experience. We sincerely hope that every guest can have a wonderful time here. We sincerely look forward to your visit again and we will strive to provide guests with a home away from home experience!
Archer
Deluxe Room - Sea-View
Stayed in Sep 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Went there in the off-season. There were not many people and it was quiet. You could see the beach from the balcony and the scenery was great. There was a food street and the beach not far away, and the transportation was convenient. The service was also good, and the parking fee was reimbursed.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Ocean Star Hotel. Thank you for your love for the hotel and sharing your experience. We sincerely hope that every guest can have a wonderful time here. We sincerely look forward to your visit again and we will strive to provide guests with a home away from home experience!
Bailidengfeng
Sea-view Queen Room
Stayed in Sep 2024
Travel with friends
3 review
4.8/5
Amazing
Posted on Oct 18, 2024
It's very close to the beach. Even though it's a sea view room, it's still a bit far away. The room is quite big and the environment is very good. If you stay after the National Day, the house price is not expensive.
Original TextTranslated by Google
Response from Property: Thank you for your stay and your affirmation. The hotel will work harder to provide you with better service!
Guest User
Deluxe Sea-view SUite
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The room is large and the balcony faces the sea with a good view
Original TextTranslated by Google
6/8
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Ocean Star Hotel. Thank you for your love for the hotel and sharing your experience. We sincerely hope that every guest can have a wonderful time here. We sincerely look forward to your visit again and we will strive to provide guests with a home away from home experience!
Guest User
Sea-view Queen Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The check-in experience was very good, very close to the beach, only a few minutes away, a real sea view room, you can see the iconic lighthouse from the balcony, it is also great to take photos, the lady at the front desk was very enthusiastic and introduced the delicious and fun places in the surrounding area
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Ocean Star Hotel. Thank you for your love for the hotel and sharing your experience. We sincerely hope that every guest can have a wonderful time here. We sincerely look forward to your visit again and we will strive to provide guests with a home away from home experience!
Huangxinxinxin
Sea-view Parent-child Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The sea view parent-child room we booked was very large and hygienic. It was very good in all aspects. The restaurant and bar package provided by the hotel and the travel photography were really great. The travel photography girl was very patient and guided the movements. You can go to the Liberty Lighthouse Beach in five minutes downstairs. It is very convenient for children to play in the water. I have already recommended it to my friends.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Ocean Star Hotel. Thank you for your love for the hotel and sharing your experience. We sincerely hope that every guest can have a wonderful time here. We sincerely look forward to your visit again and we will strive to provide guests with a home away from home experience!
Guest User
Deluxe Room - Sea-View
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel is very close to the beach, only five minutes away, which is very convenient. We booked a sea view room. The location is very good, facing the sea and having a wide view. You can also hear the sound of waves. In addition, free travel photography is provided. All in all, it is a very cost-effective hotel. I had been worried after reading the reviews before coming here, but after coming here my worries were completely dispelled. A good choice hotel in Hainan in summer.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Ocean Star Hotel. Thank you for your love for the hotel and sharing your experience. We sincerely hope that every guest can have a wonderful time here. We sincerely look forward to your visit again and we will strive to provide guests with a home away from home experience!