Guest User
August 14, 2024
We had a courtyard room, and the overall room was quite large. It was not a big deal to find spiders on the bed occasionally. After all, it is understandable that the B&B has a courtyard, and the environment is not bad. Breakfast is free for a family of three and four. I think it's okay. The cleaning was not clean when I checked in. There were sticky marks on the toilet seat. Since it was an automatic toilet, the disposable toilet seat that came with it could not be fitted, which was a bit annoying. Overall satisfied with the room. What I am not satisfied with is the service, which is simply ridiculous. First of all, we made a reservation with several families. In the evening of the same day, other families had already checked in. Since I had to go to the hotel first, the other families wanted to help me check in first. I took a photo of my ID card, but the girl at the front desk said no. Okay, I can understand this. After all, the hotel requires ID verification, so I said it doesn’t matter. I’ll take care of the meal in the evening. At nine o'clock, I got a call from the B&B, asking me what time I would be there. She got off work at ten o'clock. If I arrived soon after ten o'clock, she would wait for me, otherwise she would leave the room card at the door of other friends and check in again tomorrow. . I said at the time that I would be in time at ten o'clock, but I felt that her rules were based on whether I was off work or not. After dinner, I pressed the navigation address of the B&B. It turned out to be a hospital in the row behind the B&B. I pressed the phone number that called me at 9 o'clock to go back. She said you need to navigate to the Chaotianmen parking lot. OK, then I pressed The navigation went through. After we got there and parked the car, I didn’t even know where the B&B was. I called her again and asked her. She said you come in directly through that door and keep walking forward. You will see it. I dragged my luggage again. , entered from the door and kept going forward. As a result, I went straight forward and went out through the hole in front. The day after tomorrow, I went back. There was another hole on the right hand side 50 meters from the entrance. But it was night and it was very dark. It was almost impossible to see. No, she asked me to keep walking so I kept walking. I asked her why she didn’t tell me to turn and I kept walking forward. She said why didn’t she just keep walking forward and go out? You are very funny, okay? You are very familiar with this place, what goes out and comes in, but we are tourists and we are not familiar with the surrounding area. Why can't we explain it clearly at once and ask people to call us one by one? After entering, there was no one at the door. After waiting for a while, I called her and was told that I had a lot of things to do, so I was not at the door. I said that your B&Bs don’t have any guidelines, because B&Bs are generally hard to find. The B&Bs I stayed at before always added a WeChat I asked if you don’t contact your customers proactively, and she replied that we are all approached by our customers. I asked you if you don't think it's boring, and she said it was indeed quite boring. Really awesome waiter! Furthermore, there is no one in this B&B after 10 pm. There is an uncle left in front of you who will help you make phone calls. The room card of the friend who stayed that day was locked inside. I tried to find the front desk to open the door, but I made more than ten calls to find out. I was picked up and waited for half an hour. There was no way to open it by turning it in from the courtyard. If I hadn't opened the screen window just enough to turn it in, I would have slept outside all night? There really is no one else with this service! ! We are a tram and need to be charged at night, but because no one is on duty at night, we are not given a parking ticket when we go out, so we have to pay for the parking fee ourselves. Before coming, I called the B&B to ask if there were charging stations, but the answer was no. Then he asked: Are there any nearby? The answer was no, saying that we don’t have it because we are in the old city. You will find it yourself later. In fact, there is a charging station for the navigation system not far from the hotel. So overall the service at this hotel is the worst I have ever experienced! ! ! I can't explain it at all, and there is no guarantee after ten o'clock in the evening. You will get off work after get off work. I don't care about you.
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