Ljubljana Hotels with Airport pickup service

We stayed here for one night on our way to Croatia. The room we had was very large and airy, modern and clean. The staff were helpful in finding good restaurants nearby and pleasant in general. Can warmly recommend the hotel.

Especially worthy of collection, very amazing, all details are very good. In the central area of the city, everything is convenient; very close to the central bus station, it is easy to arrange city access; a restaurant with local Slovenian dishes on the main road from the hotel is very affordable and delicious. The breakfast prepared by the hotel staff is exquisite and varied. The room is a suite, convenient to use, quality, kitchen and direct drinking faucet. In short, especially recommended!

Although the breakfast is simple, it can still be done. The location is very good, you can come out to visit attractions and shops at any time. Hotel service is also very good, take the initiative to help us get the luggage to the room

This hotel suited our needs perfectly. It was within walking distance of the centre of Ljubljana, but offered free parking and was in a quiet street. What's more, the breakfast was particularly lavish. Our room turned out to be almost a suite - and all this for a very reasonable price. If you're looking for comfort but no great luxury, this is the ticket. Particular thanks to the staff who were friendly, helpful and enthusiastic.

# praise# Regarding the layout of the room, mosquito control measures, location, sound insulation, toiletries, satisfaction with the adjacent activities; the hotel staff is very good and kind. The facilities are perfect, the scenery is good, and the breakfast is delicious. The transportation is also convenient, about 20 minutes to the city center. Here to remind everyone: from the airport when must say hello to price, here taxi has their own pricing rights, no ceiling, easy to be slaughtered.

L'hôtel est bien situé. Les chambres sont très belles, joliment décorées, design et confortables (matelas mou, mais OK). Le buffet du petit déjeuner est correct et le café excellent. Notre expérience a été gâchée lors du check-out, car le prix facturé était supérieur à celui annoncé. Et, on nous maintient le contraire. Passez par Booking ou TripAdvisor pour réserver, en direct vous pouvez avoir une surprise - négative ... d'autant plus que nous avons du payer plus cher en direct que via ces plate-formes de réservation. C'est dommage

ATTENTION !!! Nous avons réservé deux nuits sur Ljubana dans cet hébergement, dans un premier temps via booking, ma carte étant refusée (en cause une opposition car celle-ci a été piratée), j’ai donc directement appelé le propriétaire afin de refaire une réservation et donc lui donner une nouvelle emprunte bancaire. Nous avons été débité du montant et même 100€ de plus qui était annoncé sur booking !!! Tout a été confirmé, nous avons reçu une confirmation ainsi qu’un lien avec nº de réservation, 3 semaines avant notre arrivée. Arrivées depuis Bohinj vers 18h30 et fatiguées de la route, le propriétaire nous ouvre la porte de façon très désinvolte, pas vraiment digne d’un accueil. On comprends qu’il faut un code pour accéder à la résidence et notre incompréhension semble le déranger. Nous nous annonçons en lui donnant notre nom et nº de réservation. A son visage nous savons immédiatement vu qu’il y a un problème ! Il nous explique qu’enfaite notre réservation n’a pas été prise en compte et de surplus que c’est de notre faute ! Je lui explique que travaillant dans l’hôtellerie la faute ne nous revenait pas mais que c’était lui qui n’avait pas fermé sa chambre avec booking quand il a pris en compte notre réservation ! Vous l’aurez compris, nous sommes face à un surbooking ! En plein été alors qu’il y a très peu d’hébergement sur la capitale ! Je lui explique qu’il doit absolument nous reloger ! Il fait mine d’appeler un confrère et nous explique qu’il n’y a plus de place. Il m’explique qu’il nous rembourse sur le champs et je comprends aussi qu’il ne compte pas faire plus d’efforts pour nous reloger. Je lui montre que sur booking il y a des hébergements et qu’il doit nous reloger. Sur quoi il refuse en me disant que je suis particulièrement osé de lui présenter un hôtel 4 étoiles ! Je lui demande alors de trouver la même prestation qu’il propose ! Sauf que vous l’aurez compris il n’y avait plus rien à moins de 200€/nuit. Nous insistons et il refuse et ne reconnaît absolument pas son erreur, il nous dit même que c’est de la nôtre ! Il nous propose la ‘petite’ chambre de sa fille, et nous lance qu’elle ira dormir dans un camping ! Très honteux de sa part ! Il finit par tourner ses talons et courir vers des escaliers en nous laissant en plan, sans solution ! En lisant les précédents commentaires, je comprends que je ne suis pas la seule, il y a un mois quelqu’un s’est retrouvé dans la même situation. Morale de l’histoire, il faut se méfier de cet homme et de cet hébergement. ATTENTION !!!

My room was tiny& oddly shaped and sweltering in the sunshine and although it is in the process of being refurbished by the H2ostel folks a few doors down it still felt like an overpriced one star hotel.The shower was nice but it lacked any common space,had a terrible staircase,exposed lightbulbs in the bathroom and a definitely unfinished feel. I tried to change rooms but they were maxed out and I couldn’t.There was a new air conditioning unit and skylights could be opened so that helped on the hot days.

Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.

Had a nice stay at this hotel but the hotel has some issues. Biggest one of them being parking and carrying luggage to the hotel as there is no way you can park closer to the hotel. On top of it, its a cobbled street. Say goodbye to you bag wheelies… Secondly, being a 4star property, i would atleast expect a 24hr reception desk. Had a call from trip.com office regarding my eta to the hotel as they would close the reception desk after 10pm and we wouldnt be able to check-in if there is no staff. Thankfully staff stayed late as our flight was super delayed (Perfect easyjet moment) and checked us in before we could head out and get dinner which was past 10:45pm and almost none of the restaurants were serving dinner. So much for the first magical evening in Ljubljana!!!! Thirdly, there is no lift being an old building which is self explanatory, but travellers with heavy luggage should be warned in advance. Fourthly, as for the breakfast we expected a proper coffee from a 4star property, but instead there is only a small coffee machine which dispenses coffee on button press. Guys the coffee isnt nice. I would rather head downstairs to the main street with plenty of cafes around. Breakfast itself is just standard, nothing whao. For hot breakfast there is only one option - eggs (served 4 ways) wasnt great, wasnt bad! Now for the good part, hotel is nicely decorated, clean, rooms are spacious, coffee machine and kettle inside the room. Clean towels, Comfy beds! A complimentary bubbly waiting for you in the fridge, somehow they knew you are exhausted from carrying your bags from the end of the street to the hotel and upstairs!!! 😫 3.5 stars.