Hotels near The Horse Drawn Boat Centre, Llangollen

5 of us recently came for a Spa break including ,lunch,evening meal and breakfast. We each had 2 treatments each and had full use of the spa facilities. On arrival at Reception we were greeted by a lovely and very helpful lady who told us everything we needed to know. We checked into our rooms (3 rooms in total and they were the Superior Rooms) they were all spotlessly clean,with free Toiletries and complimentary tea,coffee and hot chocolate. We also had a gift in each room which was a bottle of Prosecco. Each room had a balcony overlooking the canal and countryside views,very relaxing. Beautiful rooms and decor with a safe,fan ,iron and ironing board. After check in we went for lunch where we had a lovely bottle of champagne to share and a Mezze Board each which consisted of fresh bread,breadstick,houmous,olives,pate,selection of meat,dips and new potatoes which was delicious. We then went to start our spa experience...again spotlessly clean facilities...Spa included,Sauna,Steam room,jacuzzi,hydro pool,swimming pool,gym,floating beds etc and a lovely relaxation room where we were served fresh fruit and fruit juice when requested. Plenty of water,green tea and herbal tea also available. We each chose to have the deep tissue massage...50 minutes each and it was absolutely perfect and they worked to your requests. The second treatment the following day we chose between us the Mud Rasul ,Massage Chair and the Floatation booth...between us we all agreed were absolutely fabulous. The whole spa experience was wonderful and relaxing,the lights in there were dimmed but enough light to see what you needed to see but made it even more relaxing a long with the calming spa music. On the evening we all went for dinner and drinks...we all had a 3 course meal...food freshly prepared and tasted delicious...empty plates all around. Breakfast the following morning was a buffet style...from full English to continental with tea,coffee and fruit juices...again very nice indeed. When we finished that day we were all given a complimentary gift each from the Spa ...a selection of lovely Toiletries and bag. The whole experience from start to finish was wonderful ,friendly and helpful staff,quality food,excellent spa,beautiful rooms ...would I recommend coming here? Absolutely 100% without a doubt...we came home feeling fully relaxed and content from our break away ...

First time staying here, nice room bed was really comfortable and room was clean. Door was hard to lock/unlock due to latch being loose but other than that a good nights stay

Arrived and followed the comprehensive instructions to gain access to the property, find our room and collect parking permit - all went without a hitch. Nearby carpark has lots of space but can drop off at the door. Pass works across the county which is a real bonus. Room was dramatically decorated in dark tones and floral paper - and really worked. We had said we were bringing our dog - a bed and bowls were waiting for her in our room. Fresh ground coffee and cafetière in the room too. Small details - big impression. We had breakfast on both mornings - wonderful Welsh breakfast (with amazing bacon) freshly cooked to order. Dining area is informal and full of interesting art. In the basement there is a fantastic 20-seat cinema. Gavin & Chris put on films with a themed 2-course menu that residents can attend, but is open to locals - we got a quick preview: sound quality and seating are impressive and the setting is unique. Look at their website for details - we want to return for the experience. Perfect location to explore the whole town on foot; garden furniture to sit quietly and read if you want. Lovely hosts, lovely stay in this historic but very comfortable quirky accommodation.

If on occasion you visit Wales and for some reason you go to Wrexham; One of the best hotels you can find is perhaps the Rossett Hall. The staff is wonderful, very friendly and always attentive to your needs. They have an attached restaurant that you will surely like. I 100% recommend that you make your reservation including the Breakfast service, because it is wonderful! As for its location, it is essential that you take a taxi from the central station and buses, because, although you can take a bus to get there, the journey is very long since the bus makes too many stops. Without a doubt, if you are a traveler who appreciates silence and tranquility, this hotel is undoubtedly for you!

When we arrived at the Grosvenor palm court for our Sunday carvery they had messed up our timings on our booking so our table wasn’t ready for us. We had booked for 7pm however they had us down for 7:30pm and the women who greeted us(I think she was the manager) made us feel as though it was our fault, so we showed our email saying it was 7pm when she then eventually apologised. She said to sit on the sofas nearby whilst they tried to sort something out, and she said they would come and take a drinks order, however no one came to take our order and we were sat waiting. Eventually they found a table for us near the carvery which was fine, but a bit out of the atmosphere. When seated, no one came over to us to take a drinks order for a long time or to order any food. When our drinks order was taken and finally arrived, the waiter spilt a whole pint of beer over one of our guests, soaking the chair and his shirt. The waiter was very apologetic and thanked us for making a joke of the situation and promised to take the drinks off the bill. We then had to ask what to do about the roast, and whether to go and help ourselves etc. or to wait for a plate to come to us as no one explained this to us. The food was nice, perhaps the veg a bit cold but overall it was a lovely meal. During this time the service was shocking, no one asked us for anymore drinks, no one asked if we were happy with the meal, no one asked if we wanted the bill etc. when we went up to pay the bill there were no drinks taken off it. We questioned whether to raise this or not but we did. This was where we were told by our waiter that the manager didn’t “see the situation in the same light” and didn’t think it was worthy of any drinks being removed despite a drink being poured all over one of us. Then, when raised with the manager (we think) she was so rude, she came over saying how would they know to take any money off the bill, despite this being a different comment to previously. And she then said “what do you want removing” and “I don’t know what you want us to do” and “I’m not removing everything because only 1 of ten of you got a drink spilt on them!” This was so embarrassing as people around us listened in, and was extremely rude of a manager especially. Overall what they took off didn’t even cover the service charge which we later noticed they had the cheek to keep on the bill!