Latest Hotels Reviews for London

Four Points by Sheraton London
4.1/5105 Reviews
My car got broken into in the parking lot right next to our room, it was one of two cars burglarized that night Here are some things we found out - there are NO CAMERAS in the parking lot (confirmed by staff) - the security guard rarely patrols the parking lot (more confirmation from staff) - I was able to go through a side door after 10pm without a key card - I saw a person taking away empties from inside the hotel who does not work there The main problem on top was a complete lack of support from the hotel management - no apologies when incident reported - no reaching out to us when the other car was broken into in the same parking lot - the hotel refuses to do anything not even comp us a breakfast after we stayed for 3 days - no offers of help us whatsoever I recommend to park close to the lobby, not leave anything in the car or better yet choose a hotel with better security

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