Name: Best Western Plus Stoneridge Inn Conference Centre
Address: 6675 Burtwistle Ln, London, Ontario, N6L1H5, Canada, 6675 Burtwistle Ln, Overseas, Canada
Rating: 4.3

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Best Western Plus Stoneridge Inn  Conference Centre

Best Western Plus Stoneridge Inn  Conference Centre Reviews

Best Western Plus

All reviews

Positive reviews

很好的酒店，服務也好，早餐不是自助

Very good hotel, good service, breakfast is not a buffet

Restaurant

24-hour front desk

Parking

Luggage storage

Wi-Fi

Breakfast

Non-smoking room

All Languages

Chinese

All Room Types

Queen Room with Two Queen Beds

I'm giving this a 5-star rating relative to other Best Western properties I've visited; this was easily the best. The gentleman at the front desk was splendidly helpful, and we did have a lot of questions: Is the guest laundry available? (It was.) Can you give me change, in quarters, from an American $20 bill to pay for the guest laundry. (Yes, but without consideration for the favorable American exchange rate, but I was in no mood to quibble over a few bucks). Can you direct us to the on-site electric vehicle charger? (He walked my friend out the front door to show him exactly where it was.) The desk clerk was patient and cheerful in allowing me (during a lull in lobby traffic) to trade in my accumulation of small Canadian change into Loonies, and the growing number of Loonies into bills. The room was comfortable, the Wi-Fi was good and the included breakfast buffet was fine (and would have probably been better had we not waited until the last minute). The hotel seemed pretty new and is convenient to the 401 expressway as well. One oddity: The fact that our room # was 3xx didn't mean we were on the third floor (which doesn't exist). It's simply the 300 wing (which happens to be on the ground floor). Your desk clerk was clear this up for, and heck, this property isn't so vast that you will stay puzzled for long.

The day time staff were extremely rude and passive. While waiting patiently as 2 customers were already at the counter, the girl behind the desk leans around and looks at me and says ”um can I help you with something?” In a very rude tone. I said I just need to check into my room. She did not respond or acknowledge what I said and went back to helping the 1st customer.   The night time/ early morning staff were incredible. When I called to ask to borrow chairs for getting ready for my wedding the man I talked to had them at our door in under 5 minutes.  I booked a whole block of rooms as most of my guests came from out of town. When I or any guest asked about early check in the staff were extremely rude saying ”we don't do that here”. Check in was supposed to be 3 but as guests were arriving they were told they were not allowed to check in until 4. Many were also told over the phone that it was okay to arrive early as some rooms are cleaned they are able to fill them. But at arrival were told otherwise (again I would say very rudely)

Hotel facilities are average, but still clean. The front desk service was good and a breakfast was delivered. There is a parking lot.

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Discover 101 reviews of Best Western Plus Stoneridge Inn  Conference Centre, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Best Western Plus Stoneridge Inn  Conference Centre Reviews: 101 Verified Reviews Latest 2024 | Trip.com

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Best Western Plus Stoneridge Inn Conference Centre Reviews

Best Western Plus Stoneridge Inn Conference Centre

Best Western Plus Stoneridge Inn Conference Centre Guest Reviews