Premier Inn London Hanger Lane

If I could give this hotel zero stars, I would. If you choose to go to this hotel for whatever reason please keep I good hold of your personal items. This hotel is extremely incompetent when it comes to finding items, so if you loose something, prepare to never see it again. I went here during a family visit to London and with me I bought my childhood teddy bear which I've had for almost 13 years now. On arriving home two days later I realized with absolute despair that I had left my teddy underneath the sheets of the bed, the following day I called up the hotel, explained my situation and they assured me that they would have a look and try and find it. It's been a month. I consistently called them every two weeks or so asking for any updates or if they've found it, all I got in return was an irritated voice saying 'no'. I cannot understand how they hadn't found it yet, and I'm beginning to wonder if they've looked at all. The only thing I can do is hope and pray but at this point I'm seriously loosing hope. I am still young and have very important exams coming up, I can't sleep well, I'm tired of crying, I'm hysterically crying as I am writing this. I cry because of my own stupidity of loosing such an important item but also crying because of such an incompetent hotel. It is not just an inanimate object, it is a comfort teddy which helps me sleep at night.