Hotels near Hamleys, London

A very good hotel at a great location. 3 min walking from Russell Square underground station. Or bus 14 nearby which can take you to lots of places. Would definitely book this hotel again. Great value for money.

Pros: Location is good, 5-7mins walk from king cross station and st. Pancras. Easy access to many places. Staff is friendly. Rooms are clean. Safe as you need card to go into the lift to your room. Cons: Luggage storage is chargeable. Water pressure is low thus will need longer time to shower. Room are not sound proof. Door doesn’t have stopper, thus it slams everytime. Definitely recommend to stay!

Stayed here 3 nights with family. Very friendly staff at reception. Rooms are dated and smelt slightly musty. Very warm but 2 fans were provided. Ideal for the price especially if you're out all day. Perfect location near kings cross station. Lovely curry houses nearby.

Overall experience Was amazing . Was able to check earlier because my flight got to London in the morning. Staff was so nice and welcoming. Breakfast buffet was perfect, room was spacious and the view from 17th floor was breathtaking. Got complimentary cake and wine and I loved it..the only issue was the elevator. Had only two elevator and it was always busy and crowded but asides that, I really enjoyed my stay and definitely coming back.

The morning after our first night my friend and I noticed a bug crawling on one of the beds, we continued our investigation and noticed DOZENS of those crawling all over the twin beds we just spent the night in. We were exhausted the night before after coming back to hotel late and after having shower just jumped straight into beds - who would have thought we weren’t they only ones spending night in those beds! Quick research after our findings and we realised that those were BEDBUGS! Never in my life had I come across anything like this before, not even after being a student and staying at questionable hostels! We reported this to the reception and were offered another room. We didn’t move immediately in the morning and made an agreement that we would move in the evening when we would be back to the hotel. Coming back in the evening and reporting to the reception for a new room, we found one of the evening staff being rude to us and questioning if the bedbugs were from their hotel (like what?!?!?!?). Simple, we said, because we had photo and video evidence of bedbugs crawling all over the beds, we said! This quickly ended her argument with us. We then moved to our new room, where there was no obvious evidence of bedbug infestation, however being a reportedly new room, we found hair all over the floor in the bathroom of that allegedly “cleaned” new room. Unfortunately, being an extremely sensitive to cleanness person and following the events of the previous night, I decided to leave early and not spent another night in this disgusting hotel. My friend, who had a flight early next morning however had no chance and spend a little longer and left at 04am. The evening I decided to leave I started coming out in rash, which had only been getting worse ever since. The intensity of the itch is like nothing I’d ever experienced before - it stops me from sleeping, it drives me absolutely mad, no matter how much I try, one can’t look professional when they have bite marks all over their body, including the face, ears, neck, fingers, hands, forearms - ie areas one can’t cover up - and needing to constantly scratch herself! This obviously has affected my work! And the itch is no better even 6 days later!! In fact, the bite marks are now swollen, causing swelling of my fingers, the scratch marks are now bleeding and I am the most irritated I’ve ever been! Let me emphasise, this is six days later and I genuinely don’t know how much longer I’m yet to suffer! I have obviously filed a complaint and have been contacted by the hotel - they are “kindly” offering to compensate the cost of my medication (as I am now on antihistamines - which don’t work really, as I can’t take the stronger type due to its sedating effect, as I have to continue working and driving; as well as steroid cream) and the cost of my dry cleaning. HOWEVER, despite multiple email exchanges and telephone consultations, they are not planning to refund a 100% of our payment, the argument being

The experience was pretty good, but they do not provide any amenities inside the room, even drinking water was not there inside the room

Interesting stay! I wasn't sure about the girl on reception as she didn't give me my suitcase at first, when I collected my bags. However, I just remembered I saw a ticket on the floor so she must have dropped it and I didn't realise it was mine! 😂 Sorry. My room key and TV had minor issues on my second night and the lift is a bit rickety. However, overall a pleasant stay for the price: decent location, clean, compact and cute room and okay breakfast (in a beautifully decorated little room with attentive staff). In fact the staff were all great really and are polite. So, I recommend. Thank you.

The worst hotel stay I have experienced! Arrived after a hectic day at work only to be greeted by the rudest receptionist I have ever encountered. I travel and stay in London on a weekly basis and have never experienced customer service like it. Receptionist was agrresive in attitude and demanded a cash payment of £100 on entering the hotel. I explained I had paid in adance in full via booking.com with no notification at time of booking that a deposit would be required. Rudely demanded of photo ID and notified a charge of £250 would be taken for evidence of drug use. I am a professional business customer and this was so poorly judged by staff. I was told I was emailed on booking that cash deposit of £100 would be demanded on booking 2 weeks prior. Communication was provided on the day at 9.00am via booking.com email and was not seen due to being at work. Was told I should walk to a cash point in the rain with little direction as to where the nearest cash point was. It was pouring with rain, getting dark and I was a lone female customer. Receptionist replied that she was happy to cancel my booking if I preferred . The day of the queen's return to buckingham Palace with no chance of securing an alternative hotel. After returning with the cash I was given a key card with no holder with room number on. I made my way to my room after clarifying room number twice, staff area doors in corridors left open exposing dirty laundry, key card device broken off door, semen stains on wall, public hair on top of bed sheets. Mortified, so much so I didn't get under the sheets for fear of what I would find. Tried to have a wash to find the shower gel had been topped up 3 quarters with water from a previous guest. Worst stay of my life!!! Unsafe and should be closed down!!

This was by far my favorite hotel in London! Great location with amazing views and Tesco is just 2 minutes walk away! It’s super convenient and clean! Front desk staff are super helpful and friendly especially Saim!!! She’s always smiling and ever ready to assist you with whatsoever you need! I’ll definitely be back ! Stayed for 2 weeks and annoyed every bit of it!!!!!!!!

Another excellent stay, free upgrade to a recent decorated room. Noticed nee style plus by bedside have been changed which was always an issue. Friendly staff and bar area really good plus food options are good. Good pizzas