Hotels near Hornchurch Methodist Church, London

Absolutely terrible, ruse staff, wouldn't let me check in as i didn't have my passport (eh...passport when i live here?) . Then door key card wouldn't work .. apparently my fault but wouldn't work for the receptionist either? No apology. Then food had to be ordered on app, but app wouldn't install. No alternative. Went to londos store for chocolate and crisps (the best possible at night). Shower cold...20 seconds of tepid then stone cold... Told its because guests all use it at the same time! No apologies.

Handy location for Excel - which is about 10 mins walk away Car park on site - not massive but good number of spaces - the parking payment is per 24 hrs. Make sure you enter the correct car reg etc at reception Good friendly welcome at the desk and a good room in the hotel. No noise from outside but a bit of noise from inside with noisey guests talking in the corridor a few times on saturday night. Only got the room key card to work in 1 of the 2 lifts and gave up in the end and used the stairs - its not clear why you would secure the lifts with key cards but not the stair well ? Good room - air con and a nice big bed and shower. Not much round and about for eating on a saturday night so had a pizza at the hotel bar - it was quite big ordered a 4 cheese pizza but was more like a cheese and tomato - pretty plain and ordinary - not brilliant value for money. Overall I would definately use this hotel again.

When you book a room in this location, you are probably aware that the location is a long way from London City. You should also know that London City Airport is the closest neighbour. This means plains leaving at 7 in the morning. If this is okay, Moxy Excel is a great choice. You can not adjust the AC in your room individually, but the temp was acceptable. The advantage with this hotel is the open area on the ground floor. It is not crowded, but it you don't want to sit alone in your room, you can see other humans in this area. Hungry? Do not eat food at the hotel, It is just a joke. Find some take away or bring something.

We had a lovely quiet break at the hotel, the service was very laid back, chatty and friendly. We did miss not having a swimming pool, didn't have time to use the gym but it looked good, the food was excellent, scrambled egg was cold, probably better if it had a cover. The bed, room and toilet area was immaculate, all in all it was a great restful stay!

Stayed here 5 separate occasions in last 8 months or so. It’s a good hotel that conforms to Courtyard brand standards. The rooms are clean. I really like the restaurant here; the food is very high quality and the asian menu is fantastic. The staff are very friendly and try really hard.Please can we get cornflakes at breakfast; especially as we have other less obvious choices?! I will keep using this hotel for when I need it.

Stayed here for one night, amazing staff, brilliant spacious room. If you have Hilton account then they will give you a room upgrade depending on your status. I also got a free breakfast and warm cookies on arrival. The breakfast is a buffet style and was amazing. Room has a coffee machine which was a big plus! Perfect location for London City Airport or the close by entertainment/ business areas (Excel and Canary Warf)

Great hotel right we’re we needed it nice clean room ,good tv ,quiet,warm, with air conditioning,good shower,kettle in room but complimentary coffee machine downstairs that does hot chocolate! Complimentary breakfast that was spot on good quality ! All Staff are great. Parking is an extra if needed. That good I just booked again

I stay around the Excel several times a year for events with friends or alone. I've stayed at other hotels nearby like the Crowne Plaza, Novotel, Ibis etc. but this was my first time staying at Aloft. The room is adequately sized and was quite clean. The bed linen was clean, and the carpets seemed clean as well. There were a couple of small issues with cleanliness but nothing overly off-putting. The shower needs to be re-grouted and walls need to be repainted/new wallpaper applied in some areas that had a lot of marks. The layout of the room is a little weird. The wardrobe and tea and coffee tray are at the side where the bathroom is. There's no mirror in the bedroom area, so if you want to do your hair you have to plug into the section where the kettle tray is placed and stretch the wire across. It's not a big deal, but a little inconvenient. The fixtures in the room were decent and the bed was comfy. The location is next to Prince Regent DLR, so easy to get to and from the train. The room would benefit from some sort of information booklet about the facilities at the hotel. There wasn't any information given about what was available at the hotel or any opening times of the facilities, where they were located or what you needed to do to access them. It's a hassle for guests to have to ask the front desk about this, so the information should be readily available in the room. When I checked in there was a leak in the room that I was given. I'd just come from a 15 hour journey and wanted to take a shower and relax, so this was not ideal. I told reception and they said they would send someone to take a look to see if it could be fixed. I didn't exactly see why I should sit and wait because there was a leak in the room and believe that they should have moved me immediately. They sent someone up and they took a quick look and determined it would take too long to fix and would move me to a different room. I was moved to the room next door and for the following 45 minutes all I could hear was the door slamming in the other room, I assume from them coming in and out to try and fix the issue there. It took around 30 minutes of me being in this room for me to be moved, which was really not ideal. I was offered a short apology, but no compensation for the inconvenience. The main issue I had with this hotel was the noise from other rooms and guests. On the same night that I checked in, the guests in the room next to me appeared to be having some sort of party until after 5am. They were playing music, shouting, banging things on the wall and constantly walking in and out of the room causing the door to slam loudly each time. I understand this is not particularly the fault of the hotel, at this point I was too exhausted from my trip to reach out to the hotel with another complaint. I was happy that on the 2nd night, these guests must have checked out. However, the noise from other guests was still a bit of an issue, although no one was particularly try

I booked this stay for our 35th Wedding Anniversary. The room was clean and spacious. The breakfast buffet was fabulous. The interior of the yacht was amazing and loved the glass chandelier in the centre of the staircase. The chocolates in the room was a nice touch. Just wished that there had been an acknowledgment of our Wedding Anniversary in some way as reception were advised it was our 35th in emails to them. Nevertheless, we had a memorable time.

As I was working at a convention at Excel this weekend this hotel is certainly perfectly situated within a 3 min walk. I arrived Friday evening and was met with a completely soulless and uninspired welcome. The room (I was on the 9th floor) was spacious and certainly clean on arrival. I've stayed in several Novotel's recently, but the design here again is lacking in any individuality and feels very oppressive. A large bathroom, lighting was adequate, and for some odd reason the designer felt there was a priority for an electric opaque panel that could allow your guest to watch you shower if they wanted?! Thankfully I was alone, i wouldn't have wanted to share as every time the bathroom is in use the entire room lights up as the light bleeds through the floor to ceiling panel. The bathroom seemed lacking in any toiletries, and had nothing in the shower cubicle so I had to use the hand soap (I normally pack my own but other experiences in this chain gave sufficient toiletry options). In the morning I discovered the drain was blocked and so I partially flooded the bathroom as I hadn't fully noticed, it took nearly 10 minutes for the water to eventually run away. A call to reception got this fixed for my return that evening. Frustratingly as a tea drinker I am always baffled as to how coffee drinkers get so many options, but I only get 2 satchets of breakfast tea. Prob in 7/10 hotels I now stay in housekeeping always fail to acknowledge that I have only drunk tea and don't bother to replenish, something I only discovered as I woke up at 5am. Is it really that hard when they have replaced the milk? My room was warm upon arrival, so I dialled the control off. I woke several times in the morning due to the heat, opening the window made little difference as there is no air flow and just the sound of outside units whirring. I turned the control off but it made no difference and after a weekend its stifling, not helped when housekeeping leave the mirror light on which generates yet more heat. The bar was a miserable experience, the staff are completely unwelcoming, barely speak to you, don't listen to your order and seem unable to even acknowledge you. 2 friends came to meet me on Saturday night and had the same experience so we opted to go to another hotel bar for drinks and food instead. On arrival I had asked for the wine list/bar menu, but was told what I was given was completely outdated and incorrect...so why is it not replaced? Breakfast was OK, again just lacking in any form of customer engagement. All in all it was a functional space with a comfy bed but in this area it comes at a premium. It's a spacious hotel that just lacks any warmth, either in the decor OR in the customer interaction from the staff. I stay in several of the other chain's hotels up and down the country so was a little surprised by this experience, I won't be staying here again on my next visit to Excel.