Central Park Hotel

I will not come to this hotel again. It is undeniable that the location is excellent, 3 minutes walk to the central line and 5 minutes to the circle line. Other reasons for hygiene problems, discomfort and racial discrimination are as follows: 1. The first day I arrived at the hotel was in the afternoon of June 17. London was very hot that day. The double room I booked did not have air conditioning, which was not reminded on the hotel page. I went to the front desk to ask, and was told that there were no other vacant rooms with air conditioning for me that day. I had to wait until June 19, and the premise of using it was that I had to add 30 pounds per day. The attitude of charging on the spot; 2. Stains on the toilet seat. There were several urine stains on the outside of the toilet seat. At first I thought it was a mark that could not be wiped off, but it was wiped clean on the fifth day? Suddenly it became white. May I ask how you feel as a guest who has stayed for four days? 3. Very disrespectful and unprofessional: The room assigned to me was on the 5th floor, but it happened that the room next to me + half of the corridor started to be renovated the day after I moved in. The hotel did not say hello at all from check-in to departure. It was the Indian decorator who showed us the way to the stairs and explained that the decorating would be done from 10:00 to 16:00 every day. The sound of the electric drill was constant, sometimes it would start at 8:30. Until we returned to Shanghai on June 25, no one in the hotel communicated with us or apologized for this. Is this how Chinese customers are treated? 4. Towels or floor towels? We stayed for a total of 8 days. In the first 7 days, the "floor towels" on the bathroom floor were the same towels used to wipe the body. I thought this hotel was like this. As a result, on the last day, patterned floor towels finally appeared. Huh? Do you not distinguish these in your hotel? 5. Racial discrimination and language communication: On the first day, I arrived in London in the morning and went to the front desk to store my luggage. The front desk guy with a lot of big tongue sounds didn't speak fluently and clearly in English. That's fine. When I politely asked for pardon because I didn't understand where to put the box, he was actually very impatient and spoke faster. I didn't understand at all. I stood in the lobby for a while and asked another female staff member before I understood the direction. In the following week or so, I basically found that except for one person who took the initiative to greet me, a Chinese lady, all the other front desk staff of this hotel would greet white people with licking expressions one second, and ignore me the next second. They even didn't react when I looked at them. Although racial discrimination is not uncommon in London, is it appropriate to treat customers like this when you open a business? Based on the above, I will not come again.

The first time I stayed here I thought it was OK, at least the location was convenient. The second time I picked up my mom from the airport and she had a lot of heavy luggage, but she was given a room that couldn't take the elevator. It was a terrible experience...

Very nice hotel in the city center. The location is very good and close to the subway station.

The location is close to the subway station, with the Royal Park nearby, the environment is quiet, and there are supermarkets, restaurants and convenience stores, which is very convenient.

After three nights off, the price in London is pretty good. It takes 15 minutes to walk to the train station and 6 minutes to the subway station. There is a park just across the road. You can also store your luggage for free at the front desk, so you can stay here for one stay.