The Resident Soho Reviews

It was a very speechless experience. There was no text or picture on my order page indicating that I had booked a basement room. It cost 2,700 RMB per night. Without any prompt on the booking page, the hotel arranged a room in the basement for me. I have never experienced the feeling of living in a mouse hole. How does Ctrip deal with such behavior that deceives consumers? First they called me and offered me a 300 yuan cash coupon, and after I refused, they told me a 50% discount on my hotel stay. Do I still need to pay to stay in the mouse hole? Please understand the Consumer Rights Protection Law first! Next, we can consider going through the Consumers Association or judicial procedures.

First of all, it is located in the Soho area, so it is very convenient to go to London's sightseeing spots. It is convenient because there are many nearby restaurants, such as 3 minutes on foot from the subway station, 2 minutes from Tesco, and 7 minutes from Chinatown. I thought it would be inconvenient because there was no restaurant, but there were many places to eat nearby, so I felt that it was better not to have a restaurant. The bedroom wasn't too small and there was adequate space, and simple food could be eaten using a microwave. The hot water came out very well. The staff at check-in was very kind, and the concierge was very kind, such as the first train on the subway on Sundays. If I go to London again, I will definitely visit again. thought

The location of the hotel is very central, convenient to travel, and the staff are very friendly. Eating is very convenient and cost-effective. The sanitation is also very good, and I will choose this hotel next time I go to London

I stayed here once during Christmas. This time my daughter’s summer camp was in London and I stayed at this hotel again. From Heathrow Airport, take the Queen’s Line to Tottenham Court Road Station and choose the Dean Street exit. Turn right and walk about 40 meters to the hotel. Oxford Street is on the left when you go out of the hotel. There is China Town and many restaurants and pubs for dining. It is very convenient. There is a small supermarket at the door to save money and buy food to heat back to the hotel. In short, it is worth recommending!

The people at the front desk were really nice because there was something to do and we had to extend the check-out for free. The room was also very clean and soundproof. It is also very close to Chinatown, and the overall is very good.

The facilities are very good, the service is also very good, the sound insulation is very good, but the room is a bit small

Very good place

Staff were friendly and fantastic and recommended places to eat and visit . Have stayed a few times before and will be coming back soon !

Close location for our West End show trip. Felt safe walking back with my teenage daughter at 9:30 at night. Hotel was clean and staff were helpful. I called the day before arrival and was able to add a second night on -super helpful. The area around the hotel has definite club/night life scene in the evening.

Clean and chic hotel in a great location, walking distance from Oxford Street and all theatres and yet quiet at night. The staff were lovely and we got a complimentary glass of wine when we arrived. Highly recommended

This hotel is in a very good area close to everything you might need like good restaurants, bars, coffee shops, theatre, etc. The level of service at this hotel is unmatched in my experience. The staff go out of their way to ensure your stay is superb in every way. Service is 10 out of 10 hands down the best I have experienced.

Perfect location in SOHO, Tottenham Court Road underground station and a TESCO supermarket around the corner. Little kitchenette with a micro oven and a fridge in a cupboard. A complementary glass of wine every day between 5 and 6 pm in the reception. Very small room and price is high as at all hotels in the center.

Good hotel with perfect location in Soho. Nice staff and clean rooms. Also: a nice touch when they offer a glass of vine on the house with the other guests at the evenings.

Very comfortable compact but not claustrophobic room, with very comfortable bed. Great amenities. Really central Soho and super attentive staff.