Oxford Hotel

Very helpful & professional staffs. Perfect location near tube & shops. Room extremely clean and fresh. Soundproof. Ideal place for good rest and sleep at very good price. Good value and choice.

Other then elevator not working which made us handle heavy luggage up and the stairs. Everything was good, rooms are modern designed. Staff is good.

Ideal location for a short stay, very clean, full amenities in the room and bathroom, excellent front office staff.

Newly renovated hotel in old building, actually 3 old buildings. Room was in the basement and our view was that of a bunch of construction debris. Brand new safe in the room didn't work. Maintenance guy came any went several times over two hours before admitting he couldn't fix it. We had to carry all our valuables around london with us because of it.

I’d like to take a moment and share my thoughts regarding Hotel Oxford and missing items from the hotel room. It was a souvenir bag from Warner Bros studio clearly displaying their logo and containing numerous valuable items that have gone missing from our room, Items such as mugs, posters,books, the bag wasnt closed or sealed in order to be mistaken by trash, it was clear new recently bought items were inside the bag. The biggest issue was the lack of action from Managers of the property, receptionist personnel contacted them and we were just told to wait till monday ( given it was saturday night and flight back was on sunday morning) I asked to speak to managers over the phone and it was denied. Managers didnt even bother to talk to me or explain next steps, they clearly do not care about their customers Cannot recommend this hotel to anyone going to London as the lack of response from the responsible personnel is frustrating

Items missing. During our stay at Oxford Hotel several items from our hotel room have gone missing. It was a large souvenir bag from Worner Bros studio clearly displaying their logo and containing numerous valuable items that have gone missing from our room. If the cleaning staff mistakenly discarded this bag as trash, it is a clear indication of very poor training and a lack of attention to detail in your service. The only other explanation is that this was a deliberate act, which is even more troubling.

My recent stay at this hotel was a huge disappointment. Unfortunately, items from our hotel room went missing during our absence. When we reported this to the reception staff, we were met with an unhelpful response. They simply told us they have a "procedure" in place and would get back to us in two days—despite the fact that we were leaving the next day on an early morning flight. It was extremely frustrating to be left without help in a situation where our belongings had disappeared from a supposedly secure hotel room. The lack of urgency or concern from the staff made it clear they didn’t prioritize us as customers. We were essentially left in the dark, not knowing what happened to our things. I would not recommend staying here, as the safety of your belongings and the support from hotel management seem to be low on their list of priorities.