Mornington Victor Hotel London Belgravia Reviews

Location and hotel is nice, the lady at the reception the night I lodged was rude and not helpful. I booked my hotel room from trips and trips mentioned that I didn’t have to do nothing. I traveled from Manchester only to get to the hotel at 10pm and the lady rudely said I couldn’t check in because I didn’t have a physical debit card, and she plainly said I should leave and come back when I get a physical card or in the morning “maybe” I could get a refund which wasn’t certain. I had to drive to dagenham, get my girlfriend’s debit card in order to check in. It was a very annoying experience as I was exhausted and just needed to check-in. However great hotel, clean, nice and will recommend and visit again, but I suggest you call the hotel first before getting there to avoid no access to your room after paying so much for the night.

The main door was closed for renovation and you had to enter from the side, once inside I wondered if the hotel was even open. The smell was very strong and smoky because of the renovation and the heating was not working and it was very cold. Negotiations have been made several times to no avail. It was very disappointing. The sound insulation was also very poor and the renovation started at 8am.

Perfect for a quick stay in the city

The room is not big and the bathroom is small. People who are tall and strong will find it cramped. The equipment is still perfect. The guy at the front desk has a serious expression and needs to improve his intimacy with guests.

The location is very good and very convenient.

It's okay, it's not soundproof, you can hear snoring upstairs, the toilet is not very hygienic, but the bed is more comfortable, and the service staff are better

relatively average

Nice location, rooms were clean but very small. No hot water to shower in the morning. The only way to get a hot shower was if you showered in the middle of the afternoon or very late in the evening. The staff didn’t seem to care when you asked if they could check why there wasn’t hot water. We were traveling with two other couples and we had to let each other know when we were showering. The gentlemen who was at the front desk when we arrived at the hotel was very rude and didn’t want to be bothered. He was also the same gentlemen that was there when we checked out. He was the same staff member that we complained about the hot water to. They ran out of hand towels and tissues. Had are room cleaned but they didn’t change the sheets the entire time we were there. Hopefully they get things fixed and better staff so when guests want to return to London they would choose the same hotel.

The hotel is in a great neighborhood close to Buckingham Palace and it is quite nice however we found that both our toilet and bathroom sink faucet were loose and the shower drain does not drain as quickly as the shower head water pressure supplies the shower so you very quickly risk overflowing the shower basin - maybe this was done by design so as to prevent long showers and help preserve the available hot water but you literally have to shut the water off every 30 seconds to allow the basin to fully drain.

Beautiful interiors and helpful staff. Window had a slight opening at all times (even when properly closed) so it was a bit drafty and sounds from outside were loud. But it's an older building, so this might be expected, just bring earplugs. Overall highly recommended as the transport options nearby and walking distances to hotspots are fantastic.

Good hotel. Nothing special. Clean and tidy just as you’d want. The only complaint was how hot the room was. The air conditioning helped but was noisy.

Lovely hotel, but no hot water both mornings, i took a shower. When i told reception, they didnt seem surprised and said to wait 30 minutes for the water to heat up. Constant Load humming sound on the lower ground floor. This could be disruptive, for light sleepers. Luck for me, it was no issue. Loved the large bath towels, and room was nice for a short stay.

Arrived at Hotel to find the room we had booked wasn't available (mysterious kleak just before we arrived!!). We were told no other rooms were available, so we would have to stay at their sister Hotel. We were left to find our own way there, although to be fair this wasn't far. The room we were given in this "sister" Hotel was very small and we were kept awake all night by the air conditioning. I believe this chain just over book rooms in both their Hotels and you have to make do with what you get on arrival

The property was nicely renovated with modern finishes. The staff was nice. There was no elevator but they were able to give a room on the main floor. It did have 2 steps down into the sleeping area from the bathroom but other than that it was great.