Hotels near Regent St., London

Our stay at strand palace was delightful, thanks to its excellent service and superb location right next to Covent garden. The staff were incredibly friendly and attentive, especially Siya! Thanks for making us feel welcomed, she is really friendly and approachable, people like her make us want to go back to the same hotel. Her customer service is excellent and superb! She is a gem! The breakfast provided each morning was satisfying! Thanks Siya for making our stay enjoyable! You’re the best!

A very good hotel at a great location. 3 min walking from Russell Square underground station. Or bus 14 nearby which can take you to lots of places. Would definitely book this hotel again. Great value for money.

We use Royal National each time we visit London which can be a few times a year, in the beginning for location, (its a 5 min walk from Russell Square tube station, 10 mins from the British museum and 15 mins from Oxford Street) but now for its cleanliness and friendliness of the staff, this time we had a complimentary upgrade into a fresh new updated room, the beds are always comfortable and the room is always extremely clean nothing is a problem for the cleaning team and extras such as tea milk etc is always provided as soon as requested. The onsite pub is also a plus offering meals aswell as an outdoor seating area with large screen tv this time showing the euro matches, it wasnt loud or rowdy and being at the back of the hotel we heard nothing. We will continue to use the hotel for each visit we make to London.

I used to use this hostel back when it was under YHA management. I’ve always picked it for its close proximity to Euston and King’s Cross. This is the first time I’ve been back since it changed hands. Glad to report that the hostel is still as it was. Polite and helpful staff, modern rooms with beds that have individual lights and charging sockets, lockers for valuables, clean and well kept bathrooms, a bar area downstairs to eat and have drinks if you desire. I stayed in a 6-bed female only dorm and was happy with my stay. Bed was comfortable, my items were safe (locks can be purchased behind the reception for £4), and the sockets can charge multiple devices with the dual USB sockets + a regular 3-pronged socket. Will advise that you turn the main room light off when you want go to sleep as my co-inhibitors left the main light on all night on my last night for some reason. The one area they could improve on was having another pillow on the beds. Mine was so used that it was mostly flat and made very little difference to my comfort.

The morning after our first night my friend and I noticed a bug crawling on one of the beds, we continued our investigation and noticed DOZENS of those crawling all over the twin beds we just spent the night in. We were exhausted the night before after coming back to hotel late and after having shower just jumped straight into beds - who would have thought we weren’t they only ones spending night in those beds! Quick research after our findings and we realised that those were BEDBUGS! Never in my life had I come across anything like this before, not even after being a student and staying at questionable hostels! We reported this to the reception and were offered another room. We didn’t move immediately in the morning and made an agreement that we would move in the evening when we would be back to the hotel. Coming back in the evening and reporting to the reception for a new room, we found one of the evening staff being rude to us and questioning if the bedbugs were from their hotel (like what?!?!?!?). Simple, we said, because we had photo and video evidence of bedbugs crawling all over the beds, we said! This quickly ended her argument with us. We then moved to our new room, where there was no obvious evidence of bedbug infestation, however being a reportedly new room, we found hair all over the floor in the bathroom of that allegedly “cleaned” new room. Unfortunately, being an extremely sensitive to cleanness person and following the events of the previous night, I decided to leave early and not spent another night in this disgusting hotel. My friend, who had a flight early next morning however had no chance and spend a little longer and left at 04am. The evening I decided to leave I started coming out in rash, which had only been getting worse ever since. The intensity of the itch is like nothing I’d ever experienced before - it stops me from sleeping, it drives me absolutely mad, no matter how much I try, one can’t look professional when they have bite marks all over their body, including the face, ears, neck, fingers, hands, forearms - ie areas one can’t cover up - and needing to constantly scratch herself! This obviously has affected my work! And the itch is no better even 6 days later!! In fact, the bite marks are now swollen, causing swelling of my fingers, the scratch marks are now bleeding and I am the most irritated I’ve ever been! Let me emphasise, this is six days later and I genuinely don’t know how much longer I’m yet to suffer! I have obviously filed a complaint and have been contacted by the hotel - they are “kindly” offering to compensate the cost of my medication (as I am now on antihistamines - which don’t work really, as I can’t take the stronger type due to its sedating effect, as I have to continue working and driving; as well as steroid cream) and the cost of my dry cleaning. HOWEVER, despite multiple email exchanges and telephone consultations, they are not planning to refund a 100% of our payment, the argument being

Due to the rail strikes we decided to travel to London the day before we were due to be having a romantic getaway, I couldnt book an extra night in our hotel because it wasnt available, so I booked 1 night here. On arrival we received an upgrade to the Lily Langtree suite which was a huge surprise as we've never experienced that before , as it was our 25th wedding anniversary it was a wonderful experience. The suite was extraordinarily spacious, with the bathroom being bigger than our living room at home! The four poster bed in a commanding place in the bedroom all looked amazing, however, there were a couple of issues. In the room were two balcony doors, looking out the balcony looked in poor condition, on the right side the balcony doors wouldn't close so you can hear all the noise from the street , i would imagine when its extremely cold this would be rather unpleasant. . The bathroom, although on first look it was superb, we were looking forward to having a bath later, when we got around to it, the water pressure was very very poor, it took 20 mins to just get a couple of inches of water in the bottom of it and it was only luke warm, the shower on the other hand was excellent, hot and great pressure. The breakfast was really nice but the dining room was a little cramped , however, they were busy. The staff we encountered were nice , friendly and very attentive, really enjoyed staying there, however, I wouldnt pay the £500 per night asked for the Lily Langtree suite.

Interesting stay! I wasn't sure about the girl on reception as she didn't give me my suitcase at first, when I collected my bags. However, I just remembered I saw a ticket on the floor so she must have dropped it and I didn't realise it was mine! 😂 Sorry. My room key and TV had minor issues on my second night and the lift is a bit rickety. However, overall a pleasant stay for the price: decent location, clean, compact and cute room and okay breakfast (in a beautifully decorated little room with attentive staff). In fact the staff were all great really and are polite. So, I recommend. Thank you.

The worst hotel stay I have experienced! Arrived after a hectic day at work only to be greeted by the rudest receptionist I have ever encountered. I travel and stay in London on a weekly basis and have never experienced customer service like it. Receptionist was agrresive in attitude and demanded a cash payment of £100 on entering the hotel. I explained I had paid in adance in full via booking.com with no notification at time of booking that a deposit would be required. Rudely demanded of photo ID and notified a charge of £250 would be taken for evidence of drug use. I am a professional business customer and this was so poorly judged by staff. I was told I was emailed on booking that cash deposit of £100 would be demanded on booking 2 weeks prior. Communication was provided on the day at 9.00am via booking.com email and was not seen due to being at work. Was told I should walk to a cash point in the rain with little direction as to where the nearest cash point was. It was pouring with rain, getting dark and I was a lone female customer. Receptionist replied that she was happy to cancel my booking if I preferred . The day of the queen's return to buckingham Palace with no chance of securing an alternative hotel. After returning with the cash I was given a key card with no holder with room number on. I made my way to my room after clarifying room number twice, staff area doors in corridors left open exposing dirty laundry, key card device broken off door, semen stains on wall, public hair on top of bed sheets. Mortified, so much so I didn't get under the sheets for fear of what I would find. Tried to have a wash to find the shower gel had been topped up 3 quarters with water from a previous guest. Worst stay of my life!!! Unsafe and should be closed down!!

I stay with the IHG group every week and one hotel stay rolls into another. However tonight's stay deserves a positive review thanks to young man on reception called Joshua. I arrived at the hotel extremely early, just after 14:00 and understandly my room was not yet ready. Joshua gave me a drinks voucher and set me up in the downstairs bar / restaurant. It's comfy and quiet down there and I was able to get on with some work. Once my room was ready I discovered that I had been upgraded which was a pleasant surprise. Then later in the evening Joshua was kind enough to bring me up a fan along with a key that allowed him to open the windows. So often you're just another number, but not tonight. Joshua was friendly, knowledgeable, professional and polite. I will use this hotel as often as possible and recommend it to others.

We arrived and parking was good and nearby. As a disabled blue badge holder, there was a good amount of disabled bays and it was free when I presented my blue badge at reception. Check in was quick and efficient. Only one of the two lifts was working, but the hotel didn’t seem too busy so this wasn’t a problem. We had a room for 2 adults and a child, so a double bed and a bunk bed. The room was small, but we only needed it to sleep and so it wasn’t a problem. The cleanliness of the room wasn’t good. The floor was so filthy, that we just threw our socks away because of how black they were. The mattress on the single bunk bed was absolutely disgusting. I have attached photos. The sheet was just a piece of material folded in half, and wasn’t tucked in or anything which is how we noticed the dirty mattress. It was late when we noticed it, so I sent photos and an email to reception, who immediately offered us breakfast free of charge. We declined the breakfast as we already had reservations elsewhere, and we saw that breakfast was very poor with little on offer. The manager then replied and refunded our stay and cleaned the room. The management/reception team were lovely and sorted things swiftly. We would stay again and have stayed in many Ibis hotels, but I will be checking the cleanliness of them closely in future.