Hotels near Van Gogh House London, London

Our stay at strand palace was delightful, thanks to its excellent service and superb location right next to Covent garden. The staff were incredibly friendly and attentive, especially Siya! Thanks for making us feel welcomed, she is really friendly and approachable, people like her make us want to go back to the same hotel. Her customer service is excellent and superb! She is a gem! The breakfast provided each morning was satisfying! Thanks Siya for making our stay enjoyable! You’re the best!

For a Hilton, this hotel is quite disappointing. The hallway floors are carpet, smelt very strange the moment I entered my floor. The hotel really needs some renovation. Unpleasant smell coming from my bathroom so I had to make sure the toilet door was closed. Lovely modern reception though, and good location. Overall takes about 30 min to get to the city. Personally wouldn’t return

I stated this hotel over 20 years ago and so I can see the difference now and hope was then and it's so much better and the room was was lovely and it had all the things that needed in it and the many offers of different types of restaurants and also the discount card making excellent and it's so central because it's white next to Tottenham court road so it's near Leicester Square and it is a great location. If you're looking for restaurants there are so many cafes and restaurants around you and also Sainsbury's boots and other retail stores that it makes it really a great vacation

The hotel claims itself as four-starred standard but to me, they just provide a three-starred service. First, no fridge was provided in the room unless upon request, and the fridge was not cold enough which made the milk rotten. Secondly, water coming from the shower head was weak and was not hot enough. Third, I found yellowish stain on one of the pillows. Most of the personal items, such as slippers, comb could only be provided upon request. Finally, tissue was not refilled after room cleaning on the last day of stay. Apart from the above, the hospitality service was fine.

We were only in London for a couple of days and did not intend to stay in the hotel much. Point A in Paddington fit the bill--convenient location, without the typical back-breaking hotel rates in a major city. It was obvious the hotel was renovated fairly recently. Our room was comfortable but tiny! Even smaller than our cruise ship cabin, because there is no closet. This means no good place to put your luggage either. And it was windowless--again a first for us for hotel rooms. Just like our cruise cabin! Fortunately we were there only to sleep and bath. The front desk staff were friendly and check-in was quick. We didn't try their breakfast (which was extra cost). Instead, we found wonderful eateries within walking distance. There was a weird glitch in their system that canceled our key cards on the day of check (while we were out for breakfast), even though we hadn't checked out yet! The hotel provided wi-fi, which connected quickly and reliably. We were very grateful for that!

I turned up ready to put my legs up and rest before my early morning train. I was not looking for anything special but there is basic and then there is this! I was originally put in LG5 and told to go up the stairs, along the corridor and down the stairs. I followed the instructions but, not only could I not find the room, neither could a member of staff. Another one told me to go back along the corridor, up some stairs and down some stairs. I got to the staircase at the end of the corridor and it was blocked by piles of laundry and laundry bags! I went back to the reception desk and explained that neither myself nor staff could find the room. He agreed to give me a different one (a nicer one he said!) and said to go up the stairs and the room was on the right. He didn’t, however, give me a room number. I then started trying to get into the room on the right, then the next room on the right, then the next room on the right before I came up and went back to reception once again! He told me my room number and off I went again. I opened the room door to find a bed with no pillows or duvet and no bigger than a cupboard. I shut the door and headed back to the reception. I explained that I was not staying in that room and before I could explain why, he asked, “is it not clean?!” I explained that not only was it not clean, there were no facilities. He then snapped, “so, you just want to cancel this booking? Fine!” The carpets in the corridors were filthy, the staff couldn’t care less if they tried and the room was beyond basic. I left and booked the premier inn. Much better!

For this price, the location is not bad. There are many supermarkets nearby, such as M&S ALDI Sainsbury's COOP, etc. The hotel's breakfast is also good and the staff is very friendly. Overall very good👍🏻

Stayed for a night and got an amazing room! Very spacious and comfortable, im extremely grateful! Definitely will be back! Complete amenities and a great view too! The shower was lovely, fully functional and detachable. I had a massive view, and a double bed. Breakfast was an option but and seemed lovely but I didn’t try it as I was there briefly.

We arrived and parking was good and nearby. As a disabled blue badge holder, there was a good amount of disabled bays and it was free when I presented my blue badge at reception. Check in was quick and efficient. Only one of the two lifts was working, but the hotel didn’t seem too busy so this wasn’t a problem. We had a room for 2 adults and a child, so a double bed and a bunk bed. The room was small, but we only needed it to sleep and so it wasn’t a problem. The cleanliness of the room wasn’t good. The floor was so filthy, that we just threw our socks away because of how black they were. The mattress on the single bunk bed was absolutely disgusting. I have attached photos. The sheet was just a piece of material folded in half, and wasn’t tucked in or anything which is how we noticed the dirty mattress. It was late when we noticed it, so I sent photos and an email to reception, who immediately offered us breakfast free of charge. We declined the breakfast as we already had reservations elsewhere, and we saw that breakfast was very poor with little on offer. The manager then replied and refunded our stay and cleaned the room. The management/reception team were lovely and sorted things swiftly. We would stay again and have stayed in many Ibis hotels, but I will be checking the cleanliness of them closely in future.

To here because of catching the flight after checking out from the uni student hall. The hotel is close to Terminal 4 of Heathrow Airport and the instructions for going to the hotel are clear, just about 5 minutes from the terminal exit near Heathrow Terminal 4. Go upstairs via the lift to the level written 'hotel'. The staff is very nice and they allow me to check in at about 12PM which is normally after 14PM without any charges. The staff is friendly and willing to solve problems. The room I got is really nice and see no dust or trash in the room. The bed is nicely tidy and all the devices in the room like tv, clothes iron and its desk, dryer, etc. The free breakfast included for all guests is not very impressive but fair enough. It's a buffet and it had bread, beans, bacon, sausage, etc, just a classic all-day breakfast you can get in the UK. The check out process is simple, just drop the card into the box named Check Out and you can freely leave.