Hotels near Centro CHA, Long Beach

It was a bit noisy around there. But rood was clean and comfortable to check in.

The two personnel who provided services to me was simply easy. My issue was resolved so fast that actually i had no issue. Both individuals should be commended for their superior support and services and should be brought forward to higher responsibility, they displayed extreme professionalism and exuded true traits of being bright, quick thinking and very articulate. These traits are the epitome of an organizations success. 10 rating that comes with care and true concern for their customers. Excellent property and staff! Thanks and see you soon. Room 106 is extremely comfy, I know I was there.

The worst place I ever been in my life and will not recommend anyone stay here!!I had 2 adults and 1 child! It was extremely cold and our heater DID NOT WORK!! Upon leaving we could not pay with another card even though when we got there ED said we could. The morning guy said, ”Dont mind Ed hes new and doesn't know what hes talking about we dont do that!” the tv had scratches on it, it looked like someone peed in the toilet and didnt flush! The beds are small, the window was cracked and didnt notice until checkout which is why it was extremely cold! The bath mat was rolled up not in the bath tub... that's not my job! We asked Ed if we didnt like the room can we get a refund he said, ”no he can only change rooms.” He also said the rooms didnt smell when it actually smelled like someone was smoking in it and mold!! When I called about the heater he also said ”he could move me rooms to one 4 doors down and the maintenance guy wont be in until 11pm that's gonna be late for you.”My kid was sleep and he proceeded to tell me ”it's going to be a cold night!” The parking sucks this hotel sucks! When i went to the sorriest free breakfast the morning staff just looked at me no good morning or smiles. The food was nasty the drink machine was gross!! When I asked for a manager he said he ain't available on Sundays! The halls smell like ********* the walls are paper thin and can hear sexual intercourse upstairs and the conversations on Both sides of the room. One of the steps is tied with a string and some cords.

We hadn't planned on a stay in Long Beach, but were sent to this hotel by the cruise line after testing positive for COVID in the middle of our 14 day cruise. Along with several other passengers, we were required to complete the remaining days of a 10-day quarantine when we got off the ship. When I found out where we were being sent, I went online and looked at reviews. I was very disturbed about all the negativity, especially since we weren't going to be allowed to leave our room. There was no restaurant or provided breakfast on site, so we had to use Instacart, DoorDash, etc. to have things left at our door. IHG/Holiday Inn is one of the chains we use regularly and are used to things like breakfast being included, so this was missed for sure. As for other issues, yes the A/C was noisy but we were glad to have it. There was also a lot of outside noise on the side of the building where we were (traffic and other things). However, our room was clean and we had plenty of towels. I did have to ask for extra washcloths and pods for the Keurig which were quickly provided. They also gave us a menu for food delivery that was limited but inexpensive. We ordered from that menu three different times and food was good considering that nothing delivered ends up being as hot as I'd like and the rooms only had a fridge, no microwave. During our stay, I talked to at least 3 different people (Daisy, Yvette, and Elizabeth) with guest services and all were pleasant, patient and helpful with all my questions and concerns. One of my questions had to do with transportation options to LAX. I had looked at Uber and other options, but prices were all over the place. They told me they could arrange a cab for us when we were ready to leave and that it would only take about 10 minutes for the cab to arrive. We chose this option and are glad we did. The Yellow Cab charged a flat rate to LAX which was cheaper than all the other prices I had seen. So while it wasn't our choice to stay here, all in all, it wasn't as bad as I expected from others' reviews.

Two bedrooms and one living room suite, very warm

I always feel comfortable here and there is a beautiful view from the front of the hotel over looking the marina and the city. it's a great place to hideaway and relax.

The location is far away from the bustling area, but if you take a cruise at the Port of Los Angeles, it is indeed an excellent choice, and you can walk there in 15 minutes. The breakfast was good, the swimming pool was just closed and I couldn't enjoy it, there was a laundry room, only washing machines and dryers but no washing powder for purchase. You can see the sea view and be close to the warship. There are small shops and many restaurants nearby. There are larger shops and more prosperous areas in about 20 minutes' walk.

I won't upload photos, anyway, the sound insulation is very poor, the couple next door quarreled, the guest called the police and they didn't have a good rest all night, the bed was too soft, like a sponge, the environment here is really not worth the price.