Hampton by Hilton Hotels in Los Angeles

We stayed for two nights and enjoyed our stay very much. We were a little nervous about safety and staying in Hollywood, but we had no reason to be because the hotel was so nice and in a great location. We did walk to Hollywood Blvd., which was a bit farther than we thought so we took an Uber back after we had walked so much ;). The front desk staff was so helpful and friendly, always greeted you when you walked by. We loved that parking was valet and they were so prompt and would offer directions if you needed it. It was a great choice for us and exceeded our expectations in every way. The rooms were modern and very pretty. The pool was small but had lots of seating around it. Highly recommend!

The location was perfect for our trip as my daughter needed to be at the State Board of Cosmetology very early the next morning. The hotel lobby clerk was extremely friendly and welcoming. Our room was facing the main street and even up on the 5th floor the noise of the traffic was still quite loud. The view from the room was nice. Parking was tacked on for $16.95 additional charge. The beds were hard although the pillows were lovely. There were 3 of us staying in the room for which all were listed on my reservation however, we were only left with 2 towels total. The water from the shower was just warm enough to not be considered torture. They did offer pre packaged breakfast that consisted of a tiny bagel (unable to toast or heat up due to covid) and cream cheese, a package of nuts and package of shortbread cookies. Overall, I feel I paid way too much for this room for what we received.

We were stranded, flight cancelled last minute due to Las Vegas high winds, our connection. Tired, weary and feeling hungry and grungy, we made a reservation and then called to inquire. ”Is there a courtesy airport pickup?”, ”Yes M'am, I'll be right over!” Music to our ears. And! The place is bright, cheerful and spotless, with plenty of coffee, tea and smiles. We are in love!

I’ve never stayed at a Hampton Inn before but judging from previous reviews, I made the decision to stay here. Indeed the rooms here are considered very clean for a 3 star hotel. The hot breakfast everyday is great and coffee/ tea is available round the clock. Service is great. No daily housekeeping unless u ask for it which is perfectly fine for me. Shower pressure works great. Parking is free which is a plus. As this is a pet friendly hotel, I do not feel that the cleaning was done throughly. There are still some stains visible on the carpet. However, it is still a very good experience compared to what I’ve tried in the 3 stars category. Will recommend!

Arrived at the hotel late at night and accidentally left my sneakers in the lobby. My husband went downstairs about 5 hours later to find them and ask the front desk girl, Janelle, if she had seen any sneakers. She said yes she did but she doesn’t know where they are. He asked if she put them in the lost and found and she said that it wasn’t her job to do that and that she wouldn’t touch those things. He asked why she didn’t call us after we checked in so we could come grab them. She responded that we were the ones that left them and it wasn’t her responsibility. I finally met him I’m the lobby and he told me about her bizarre behavior. I looked in the trash cans. I went outside and doing my shoes in the dirt behind a bush. I brought them into the hotel and showed her my shoes. I asked her why she would throw them in the dirt. At first she denied it then responded with I didn’t have time to deal with shoes. I told her her customer service was horrible and that she was lazy. She looked at me and said YOU ARE UGLY. I was shocked and speechless. We returned to the room and called down to talk to a manager. (Shock, no manager on duty for the whole weekend). The same girl, Janelle, said we were harassing her and she would call the cops to have us escorted off property. WHAT???? I called corporate and they took a report but never returned my call the rest of the weekend. I guess a bunch of rude, incompetent children are running this hotel and no management around to keep them in line.

There is no water in the room, no trash can. The parking lot has a gate and requires code, but the side door cannot be locked and outsiders can enter and exit. However, the luggage of my car stopped for two nights and was not stolen, indicating that it was safe. There is a supermarket within a four minute drive. The younger brother at the front desk helped to carry the luggage. It was very warm and praised.

Close to the highway, there is a little noise. Breakfast is too simple, almost nothing to eat. There are many homeless people in the surrounding area, it is not recommended to walk out of the hotel. Only suitable for one night transit.

The breakfast is the standard of an average American hotel, there are not many varieties, and you can have a full meal. The room bed is relatively large, equivalent to two small double beds. The parking lot is big enough without charge. The front desk was very polite. One of the female receptionists said that she had been to China and was very friendly to Chinese people. The hotel is close to Highway 405, it is convenient to travel if you rent a car, but Los Angeles has a large area and sparsely populated public transportation. One kilometer north of the hotel is Costco, two kilometers north there is a large Chinese supermarket with lots of food and cooked food. A little more than two kilometers south, there is a Whole Foods Marked food supermarket, but the fruits in American supermarkets are generally not fresh. The food around the hotel is also good, and the barbecue roll next door to the hotel is good. There is a Chinese restaurant opened by Hong Kong people next door, the taste is average. 9 9 There is a ”Sanhe” Cantonese restaurant next door to the Chinese Supermarket. There is a ”Huaguan” opened by a foreigner in Sherman Oaks Square, which sells fake Chinese food, which tastes very good.

Originally, I was very happy with my stay — the room was very clean and modern; no complaints in that regard. Great complimentary breakfast. They even had a super cute station for pets with water bowls, photos, bags, etc that I had taken a photo of to send my brother, who was staying at my house watching my two dogs—this is an important detail when it comes to my complaint. So, about that complaint. It comes after the stay where the staff member Jordan added a fictitious $50 pet charge to my stay. I called and spoke to the supervisor named Gabby (the individual who had originally checked me in) who stated that this particular staff member noted that they saw me with a pet upon checkout (absolutely not true!) and added the charge to my bill. I requested that they check their security footage because there is no possible way that I had a pet with me and this is an error. I had ONE suitcase with me that was carry-on sized and literally have proof from Instagram chats and stories with my brother that my dogs were at my house, 3 hours away. A simple peek at their security footage would clearly show them that I did not have a dog with me! She was not inclined to help rectify this error, so I've since contacted Hilton, who has now opened up an investigation and has refunded me these charges. Just a head's up to anyone who has stayed here or is planning on staying here — check your receipt that is emailed to you a couple of days AFTER checkout! Either they made an honest mistake and mixed me up with another guest, or they have a very dishonest employee that simply added a bogus charge to my bill. Regardless, the location was not willing to look into it after I caught it, and corporate is now aware. BEWARE!

this is my favorite spot to take little getaway. the staff is great very helpful and friendly. its always clean and quiet and I will return and tell my friends and family about it.