Cameo Beverly Hills

The room was nice, the view was good, and the $32 per night voucher could be used to order food. But there was no refrigerator, no kettle, and no coffee machine. The front desk said that if the electric kettle was available, one would be provided, but I waited for three days and still didn't get one. I went to the front desk three or four times a day to ask for hot water to make tea. One of the front desk staff was very nice and always willing to help, and the other two were... I don't know how to describe it.

還不錯的 我媳喜歡

To be honest, the hotel has a good location. It is located at the foot of Beverly Hills, surrounded by villas. It is very safe and quiet. It is about 20 minutes' walk from the famous Rodeo Drive. The hotel is simple and exquisite, and the facilities and decorations are very good. In fact, I am very satisfied! But what I didn't expect was that at 7 o'clock on the morning of the first day, the original hotel cleaner downstairs blew whistles and drums and sang on the trumpet at the door of the hotel due to labor disputes for an hour, which seriously affected our rest! We found the hotel front desk to negotiate and learned that these people came on time every morning. The hotel promised to change our room to the other side that day. When I returned to the hotel at night, I found that the hotel only changed one room for us to the other side, and one room was not changed at all. This practice is really infuriating and unacceptable! It was clearly promised, but it was not realized in the end. As a result, at 7 o'clock the next morning, the parade came to the window again to make noise, and it lasted for a long time. We checked out at 10 o'clock and hadn't left yet! Finally, after negotiating with the hotel and Ctrip, the hotel only refunded the room fee for one day! Fortunately, the after-sales service of the Ctrip platform was still actively contacting and communicating for us, which was a reasonable explanation for us. The service of the Ctrip platform is still trustworthy! In addition, the hotel valet parking fee is about 60 dollars, and the hotel charges an additional tax of about 50 dollars per room per day, but there is a 32 dollar coupon that you can use for breakfast and tea at the hotel. I think it is acceptable for the hotel to explain these in advance. However, it is unacceptable for the hotel not to actively deal with it and not to keep its promise to change rooms in a busy city.

It was already very late when we got to the room. The waiter helped park the car and was very nice. Unfortunately, the next day we encountered a trade union demonstration in front of the hotel and it was very noisy. The soundproofing effect of the room is very poor, you can hear it even when closing the door. In addition, after returning to China, I found that two extra deductions were made on my credit card bill. I suspected that one of them was a parking fee, and I am still waiting for the hotel to give Ctrip a reply. I am not very satisfied with what the other one is.

방은 사진그대로 너무 좋았고, 헬스장도 시설이 굉장히 좋습니다