Lourdes

Hotels near Lac De Lourdes, Lourdes

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Best Hotels near Lac De Lourdes

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Hôtel Continental
Hôtel ContinentalHôtel Continental
2.34km from Lac De Lourdes
Hotel Continental is centrally located in Lourdes, a 4-minute walk from Basilica of St. Pius X and 7 minutes by foot from Massabielle Grotto. This hotel is 17.5 mi (28.1 km) from Hautacam Ski Resort and 21.4 mi (34.5 km) from Pyrénées National Park. Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee. Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Jjanetnolan 2024.08.02
This is an ideal stay for room only accommodation. The air conditioning on the 3 rd was definitely a good choice and very good. The hotel also provided a Kettle and big fan which were very well appreciated. We brought our own tea coffee etc and cups. The shower over the bath was good and had a good hand rail. Beds ok extra pillows provided. The staff were wonderful and extremely accommodating for little requests and the hotel had 24 hour access which was ideal. Breakfast limited but plenty of cafes. Lunch and dinner tickets can be purchased to use at the solitude hotel Buffett . Next door Good lift. Easy access. Definitely stay again
42 review
3.9/5
Price from
€49
per night
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Adonis Lourdes - Notre Dame de la Sarte
Adonis Lourdes - Notre Dame de la SarteAdonis Lourdes - Notre Dame de la Sarte
2.4km from Lac De Lourdes
A stay at Adonis Lourdes places you in the heart of Lourdes, within a 15-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This hotel is 0.6 mi (1 km) from Massabielle Grotto and 0.2 mi (0.3 km) from Le Petit Lourdes. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, ski storage, and gift shops/newsstands. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and multilingual staff. Stay in one of 116 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

GGuest User 2023.03.07
The service was good, the facilities were good, but I had not two beds as planned, but a large bed. At the end of the stay, no fruits for breakfast, replace with a conserved fruit salad, the winemakers too cooked.
16 review
3.7/5
Price from
€36
per night
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The Originals City Hôtel Astoria Vatican Lourdes
The Originals City Hôtel Astoria Vatican LourdesThe Originals City Hôtel Astoria Vatican Lourdes
2.48km from Lac De Lourdes
With a stay at The Originals City, Hôtel Astoria Vatican, Lourdes in Lourdes, you'll be within a 10-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This hotel is 0.5 mi (0.8 km) from Massabielle Grotto and 0.1 mi (0.1 km) from Lourdes Wax Museum. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Art Deco hotel include concierge services, gift shops/newsstands, and a banquet hall. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 141 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and a turndown service.

2024.09.07
Quite difficult to find when arriving in a car, especially disabled. We did find a disabled place right at the top of the street, but it is very hilly. You can reserve a parking space at the hotel for a charge. When walking down the street to the hotel, do not take the first entrance into the little court yard, but the second into the reception area. Here we were greeted very warmly and the location of the hotel is excellent, near to the grotto, centre and shops. We decided to eat in the hotel the first evening and the food was very good and reasonable. The second evening to celebrate our 48th wedding anniversary from advice we are at the restaurant Alexandria, at the top of the street. Quite expensive, but the food was amazing. Breakfast the usual continental affair, though a lack of fresh fruit and a little mundane. It is also well worth taking the little white tourist train, which you board down in the centre, but also stops right outside the hotel and stops at various places including the candle factory. Our accessible room although with a hugh wet room, was really quite bleak with no view or adequate shelving in the bathroom. The bed was comfy, but far too low and following a recent knee operation, was a nightmare to arise from and although on the whole we enjoyed our stay, I was definitely glad to leave it after three nights.
Very Good
42 review
4.2/5
Price from
€58
per night
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Hôtel Alba
Hôtel AlbaHôtel Alba
2.51km from Lac De Lourdes
Hôtel ALBA is centrally located in Lourdes, a 5-minute walk from Le Petit Lourdes and 11 minutes by foot from Basilica of St. Pius X. This hotel is 0.7 mi (1.1 km) from House of Sainte Bernadette and 0.9 mi (1.4 km) from Massabielle Grotto. Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Stay in one of 237 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

2023.01.31
Just returned from 3 nights and 4 days staying at the Alba. It wasnt our first time visiting Lourdes but it was our first time staying at this hotel. This will absolutely be the only place we stay from here on whenever we come back to Lourdes. The toilet and shower room are spotless and cleaned daily (unless you put the do not disturb sign on if you didnt want it cleaned everyday). The towels were crisp, white and clean and looked brand new .... plenty of towels provided and toiletries provided too. Lovely added touches! The rooms are spotlessly clean, modern and well looked after and maintained. Good air conditioning in the rooms. Only thing missing was a little fridge and maybe tea/coffee facilities but we managed without and had to just drink wine instead (🤭) The bed was so comfortable and we had such a good sleep each and everynight! Crisp white and clean bedding which shows how spotless everything was. The staff were always cheerful and helpful with anything we needed and the hotel was in a prime postion, on the banks of the river Gave, and within walking distance to the Grotto/Domain! We had a wonderful few days away in Lourdes, it is such a special and Holy place .... and staying at this hotel really helped to make it extra special ! See you next year please God. Thanks to all at the Alba x
Excellent
36 review
4.3/5
Price from
€81
per night
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Zenitude Hôtel-Résidences Lorda
Zenitude Hôtel-Résidences LordaZenitude Hôtel-Résidences Lorda
2.54km from Lac De Lourdes
With a stay at Zenitude Hôtel - Résidences Lourdes Lorda, you'll be centrally located in Lourdes, just a 4-minute walk from Le Petit Lourdes and 7 minutes by foot from Lourdes Wax Museum. This 4-star aparthotel is 0.8 mi (1.3 km) from Basilica of Our Lady of the Rosary and 0.8 mi (1.3 km) from Basilica of the Immaculate Conception. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a communal living room. Additional features at this aparthotel include tour/ticket assistance and bike parking. Grab a bite from the snack bar/deli serving guests of Zenitude Hôtel - Résidences Lourdes Lorda. Buffet breakfasts are served on weekdays from 8:00 AM to 10:30 AM for a fee. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Make yourself at home in one of the 89 guestrooms, featuring kitchenettes with stovetops and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include minibars and electric kettles, and housekeeping is provided daily.

2023.01.31
The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude
Very Good
22 review
4.0/5
Price from
€60
per night
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Hôtel Atrium Mondial
Hôtel Atrium MondialHôtel Atrium Mondial
2.56km from Lac De Lourdes
When you stay at Hôtel Atrium Mondial in Lourdes, you'll be in the historical district, within a 10-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This hotel is 0.6 mi (0.9 km) from Massabielle Grotto and 0.3 mi (0.6 km) from Lourdes Covered Market. Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. At Hôtel Atrium Mondial, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Planning an event in Lourdes? This hotel has 25 square feet (2 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Very Good
17 review
4.1/5
Price from
€41
per night
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Hôtel Alliance
Hôtel AllianceHôtel Alliance
2.57km from Lac De Lourdes
A stay at Hôtel Alliance Lourdes places you in the heart of Lourdes, within a 15-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This hotel is 0.7 mi (1.2 km) from Massabielle Grotto and 0.3 mi (0.4 km) from Le Petit Lourdes. Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Enjoy a meal at restaurant alliance or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite. Stay in one of 76 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and a turndown service, and housekeeping is provided daily.

GGuest User 2023.12.31
The hotel is very comfortable and clean. The bedrooms and bathrooms are nickel. Sorry that all this was disturbed by the ”bordel” caused by Spanish-language children who played in the corridors until midnight by laying the doors with grooms and who left the hotel the next day at 5 p.m. without doing any work Also attention to noise. So what to sleep well without being able to do it .....
Very Good
42 review
4.1/5
Price from
€42
per night
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Belfry & Spa by Ligne St Barth
Belfry & Spa by Ligne St BarthBelfry & Spa by Ligne St Barth
2.62km from Lac De Lourdes
When you stay at Belfry Spa by Ligne St Barth in Lourdes, you'll be next to a golf course, within a 15-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This golf hotel is 0.6 mi (1 km) from Massabielle Grotto and 0.3 mi (0.5 km) from Lourdes Covered Market. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The ski shuttle (surcharge) makes getting to the slopes a breeze. For lunch or dinner, stop by Hotel Belfry, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 50 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers.

GGuest User 2022.06.19
There are many positives to this hotel. This was our 3rd stay in this hotel and we will come back in future. Overall a positive experience. Location - walkable to the Grotto and great shopping and restaurants all around. The view from the balconies, if you get such a room, is to the grotto and awesome to wake up to. Facilities - good breakfast, parking onsite, gym, spa (free access) would recommend the rooms with balconies Beds - super comfortable Rooms - big rooms in comparison to other hotels in France. Cleanliness (as far as I can see see below comment about the use of dark color in decor) Service - the staff is very helpful and customer focussed. the lady who manages the breakfast room in particular was amazing. She remembers us from our visit 9 months back, to the detail of what tea my mother preferred. Absolutely five stars for her! the opportunities for improvement are the liberal use of dark color all over in the decor. While a nice design touch, for a hotel, in regards hygiene, I am not sure I am comfortable with so much dark color when I can't see any possible stains. The elevator covered in fake turf was also a bit claustrophobic as it was also very small. The lobby has very little sitting area, so if you are waiting for someone, you have to linger by the reception or sit in the bar.
Very Good
45 review
4.1/5
Price from
€158
per night
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Best Western Beausejour
Best Western BeausejourBest Western Beausejour
2.97km from Lac De Lourdes
This Lourdes hotel offers superior service in a breathtaking setting in the Hautes-Pyrenees region of France. The Best Western Beausejour is located in Lourdes, France surrounded by picturesque views of the Pyrenees Mountains. This Lourdes hotel is conveniently located near area attractions and religious sites including Grottes de Betharram, Pic du Midi and the Sanctuary of Our Lady Lourdes. Hotel guests will also appreciate the hotels proximity to the village which offers a variety of shopping and dining options. Each well-appointed, newly decorated room at the tranquil Best Western Beausejour features dataports, cable satellite TV, hairdryer and bathrobe. Rooms with balconies overlooking the Pyrenees Mountains are available. Other hotel amenities include heated outdoor swimming pool, free private guest parking and gift shop. For added comfort and convenience, this Lourdes hotel offers on-site dining and lounge options. A friendly and knowledgeable staff is ready to ensure a comfortable and memorable stay while visiting the Pyrenees region of France. Make an online reservation today and save at the Best Western Beausejour. Enjoy your stay.

GGuest User 2023.01.29
Stayed here in july .. brilliant place to stay ..visited lourdes grotto & basillicas , this town never fails to amaze me .. so beautiful ..going again next year . First visited lourdes in 1976 helping the sick , fell in love with the place ... the grotto is amazing & the basillicas so beautiful , the torch light procession is amazing ... lourdes is a friendly town ...beautiful places to visit, food outstanding .cant wait to go back
Excellent
55 review
4.3/5
Price from
€81
per night
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The Originals City Hôtel Amys Tarbes Sud
The Originals City Hôtel Amys Tarbes SudThe Originals City Hôtel Amys Tarbes Sud
15.15km from Lac De Lourdes
Located in Odos, The Originals City, Hôtel Amys is in the business district, within a 5-minute drive of École Nationale d’Ingénieurs de Tarbes – ENIT and Laloubere Golf Club. This hotel is 11.3 mi (18.2 km) from Basilica of Our Lady of the Rosary and 11.3 mi (18.2 km) from Basilica of the Immaculate Conception. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance, a picnic area, and discounted use of a nearby fitness facility. Enjoy a meal at Plats préparés de qualité, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include express check-in, express check-out, and multilingual staff. Planning an event in Odos? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Stay in one of 42 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

GGuest User 2023.05.13
The hotel airport is very close, the room is very clean, the male receptionist at the front desk is very patient and enthusiastic. I specially arrived at the store in advance to receive us, and helped us mention the room with the suitcase, and called us to drop off at 5 o'clock in the morning. The driver also came in advance. Thank you very much.
Very Good
20 review
4.2/5
Price from
€63
per night
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See all Hotels near Lac De Lourdes

Top Pick Hotels near Lac De Lourdes

Check out our most booked hotels near Lac De Lourdes from the past 30 days!
4.1/5
34 review
Hôtel Eliseo
Lourdes | 2.16KM from Lac De Lourdes
4.0/5
65 review
Hôtel Panorama
Lourdes | 2.21KM from Lac De Lourdes
4.1/5
102 review
Hôtel Roissy
Lourdes | 2.19KM from Lac De Lourdes
4.0/5
45 review
Hôtel Saint Sauveur
Lourdes | 2.23KM from Lac De Lourdes
4.1/5
40 review
Hôtel Sainte-Rose
Lourdes | 2.21KM from Lac De Lourdes
4.3/5
39 review
Hôtel Padoue
Lourdes | 2.19KM from Lac De Lourdes
4.1/5
42 review
Grand Hôtel Gallia & Londres Spa Nuxe
Lourdes | 2.28KM from Lac De Lourdes
4.0/5
48 review
Zenitude Hôtel-Résidences l'Acacia Lourdes
Lourdes | 1.99KM from Lac De Lourdes
2.8/5
8 review
Hotel CÖRONA Lourdes
Lourdes | 2.28KM from Lac De Lourdes
4.0/5
52 review
Hôtel Croix des Bretons - Lourdes Pyrénées
Lourdes | 2.33KM from Lac De Lourdes

Latest Reviews for Lourdes hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.2/5
Very Good
The hotel is small but in a good location to visit grotto area. We had a good size comfortable room which was very quiet even though facing onto the road and the river. The room has a shower, tea and coffee making facilities and a safe. Our room had a balcony overlooking the river. There was a shaded patio on our floor for use by residents. The hotel serves an excellent buffet breakfast which is regularly replenished and there is plenty of room in the dining room. The staff are all young and enthusiastic and nothing is too much trouble for them. Wifi is good and we had no difficulty in connecting. A very good stay and we will be returning on our next visit. The Hotel only serves breakfast but there is plenty of choice for other meals locally. Made in Italy serves very good Pizzas and is always very busy. The town was busy with pilgrimages even though it was October but it is still kept clean. The streets are narrow so you need to be aware of the traffic especially the large tour buses. There are local buses and a petit train which run around the town.
Hôtel le Rive Droite & Spa
Hôtel le Rive Droite & Spa
Lourdes
Price per night from: EUR 88
4.0/5
Very Good
GGuest UserThis hotel is a little gem. Its strength is it staff. From the moment we arrived we were taken care of. We were with Tangney Tours and Linda was an extremely professional and caring guide. Rooms are quite small but clean with maid service everyday. The restaurant staff were fabulous especially Corine's friendly and attentive approach at breakfast, lunch and dinner. Philippa in the restaurant was also excellent. Small bar at reception. 2 lifts and a staircase to access 9 floors.
Hôtel Beau Site
Hôtel Beau Site
Lourdes
Price per night from: EUR 58
4.0/5
Very Good
KKatMajRoadTripWe stayed here for 2 nights. The staff are lovely and hard working. The bedroom was comfortable with air conditioning. Very helpful when checking in and out with where to park car/ leaving bags etc. The hotel is close to the grotto and is very handy for returning to during the day if needed. We would definitely stay here again! Thanks to all the staff!
Hôtel Irlande
Hôtel Irlande
Lourdes
Price per night from: EUR 56
3.9/5
Booked directly through Accor website as we are a member. Booking went smoothly. The receptionist were helpful, friendly and professional. A lot of cafes around the hotel. It was a lovely walking distance to Sanctuary of Our Lady of Lourdes. Au Roi Albert Restaurant was excellent & food was delicious and reasonable price.
Hôtel Mercure Lourdes Impérial
Hôtel Mercure Lourdes Impérial
Lourdes
Price per night from: EUR 105
3.9/5
MMayra Alejandra Pascual GuzmánThe hotel is very friendly and is very friendly and very friendly, and is very friendly and friendly and very friendly.
Hôtel Paradis
Hôtel Paradis
Lourdes
Price per night from: EUR 64
3.8/5
XXIAOWENHotel very close to the Church of Our Lady of Lourdes! It is a pity that we arrived at the Paris High Speed Rail Station and found that the train stopped at that time! Did not be able to live in this hotel, but the photos are very good!
Hôtel Astrid
Hôtel Astrid
Lourdes
Price per night from: EUR 70
3.7/5
GGuest UserReally looked forward to staying here but was very disappointed overall The pros Location is great , right in the heart of Lourdes so easy walk to sanctuary , shops , restaurants and bus stop. Size of the apartment was also ok ( we booked a family apartment so should of had 2 bedrooms and separate kitchen / sitting area with balcony and a classic apartment which is 1 separate bedroom with kitchen / dining . What we got initially was a studio room ( bed in same room as kitchen with separate bathroom , dining table was touching end of bed and a window ) and a 1 bedroom apartment which had a bunk bed in the kitchen area ( room 406) with a window looking directly into another room. I asked for a change on this room and got room 402, so had 2 single beds in a room with large window and a double couch bed in kitchen area with a balcony that was 2 foot wide but had stunning views so better. What we didn’t expect was the deposit in case of breakages of €100 ( I took room pics of other peoples damage and showed reception immediately) the box of self catering stuff provided , cups , plates ect to be collected from reception and the overall untidy and dirty room conditions. All 3 rooms we were in had the same issues. Coming to Lourdes with vulnerable people I didn’t expect the room to be a possible health hazard due to lack of basic cleaning and having to ask for basics like toilet roll , clean blankets and sheets surprised me. We had an early flight home & reception staff actually came to check our rooms before handing back the deposits that we paid in cash. Pictures don’t lie Home in door was room 406 when we checked in . Rest are of room 402 . The girl who checked us in on Monday , we didn’t see her again , another girl was left to deal with the issues.
Appart'hôtel Saint Jean
Appart'hôtel Saint Jean
Lourdes
Price per night from: EUR 68
3.7/5
GGuest UserAvoid absolutely, don't be fooled by only looking at its prices which are low 😡 the Sri Lankan leader and his staff are like the room in his hotel. No respect for customers. Really an unpleasant experience in this hotel that we had. I had booked 2 nights at the base and only stayed for one. The boss asks me to pay for the stay on arrival before taking possession of the room.. I have never seen this in other establishments 🤔 At first I didn't really understand why but after paying and visiting the room that I understood why, given the state of the room (cleanliness? 0 hygiene, very poorly insulated both thermally and soundproof it is 0, no operational heating..) In addition the Sri Lankan staff who 'collected the payment did not provide me with the paid invoice, he asked me to come back later so that he could give me the invoice on the other hand absolutely had to pay for the room 👎 It's escrows.. the hot water the same, you have to let it run for about 10 minutes before getting lukewarm water (in their hotel rules, it is specified no wasting water 🤔) So cold shower, no heating and short night because there is no sound and thermal insulation in the room. This hotel completely neglects its customers in terms of responsibility for the comfort of customers and the reporting of malfunctions. Their main interest is money above all and the rest the management and its employees don't care... Honestly who paid you a little more for a stay, at least you will have a stay worthy of your trip.. The little bonus it's the location otherwise I say once again flee this Milan hotel establishment🤬, personally I will never set foot in this rotten hotel again and I will also advise against it to those around me
Hôtel le Milan
Hôtel le Milan
Lourdes
Price per night from: EUR 30
3.3/5
GGuest UserWe just wanted a place to sleep and store our bags while we participate in the activities of the grotto. So it was just the right place for us. Please just hire a receptionist who can understand English because there was confusion as to the booking because the male receptionist can't understand English and we can't speak French.
Le Petit Majestic
Le Petit Majestic
Lourdes
Price per night from: EUR 29

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