Opening in July 2012, this 1-star hotel is situated at Lugano-Paradiso, not far from the town's historic center, sophisticated shops and conference center. Open year round, the ibis budget is an ideal base for business trips, relaxing vacations and restfu l weekends. The hotel boasts modern, soundproofed rooms offering maximum comfort and a breakfast room.
AAkvile2022.10.10
Check in was easy, really nice receptionist, room was super clean, I had like 5 towels. Sopa and body wash was provided, at lwast 5 sockets, really nice and comfy room.
With a stay at Hotel City Lugano, Design & Hospitality, you'll be centrally located in Lugano, within a 5-minute drive of Lake Lugano and University of Lugano. This upscale hotel is 22.7 mi (36.6 km) from Villa del Balbianello and 12.7 mi (20.4 km) from FoxTown Factory Stores.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2021.05.14
I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.
With a stay at Suitenhotel Parco Paradiso, you'll be centrally located in Paradiso, within a 5-minute drive of Lake Lugano and Gabriele and Anna Braglia Foundation. This upscale hotel is 1.6 mi (2.5 km) from Giancarlo and Danna Olgiati Collection and 1.6 mi (2.5 km) from MASILugano Museum of Art of Italian Switzerland.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at La Favola, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Paradiso? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 65 air-conditioned rooms featuring heated floors and flat-screen televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Ccindy yuan2019.06.06
[Suitenhotel Paco Paradiso] (Lugano Station) The hotel is not at Lugano train station, closer to the next stop Paradiso. Out of the train station, you need to push the luggage to go uphill, walk 15-20min, very tiring. The hotel is built on the hillside and on the mountain, so Lobby is on the 2nd floor. And we booked the terrace room, in the PL floor, lawn, recliner, lake view, sunset... After all, it belongs to the Italian-speaking area, so the staff looks more like a passionate Italian. When checking in, there will be a welcoming welcome drink and a coupon to print the name of the occupant. The blonde glasses sister at the front desk will send us to the room and introduce the hotel facilities and opening hours all the way. At the moment of opening the door, I was shocked. The room area is not limited to the 24 square meters marked on the website. It is so big... Once the bedroom is in another room, the living room will be very spacious. The large writing desk is convenient for me to open the computer to process the mail. In the living room, two pull-down children's beds are hidden, which is suitable for a family of four. Slippers, shampoo and hair care kits, hotel amenities. The automatic flushing smart cover is installed in the toilet bowl. Compared to the balcony room upstairs, the room with its own garden terrace feels more like a house, lake view, and unobstructed view. Gym, sauna, bar, nightlife, choice. The first 2 items are free. When checking out, in addition to the room fee paid by the ctrip guarantee to the store, an additional tax is required: City tax: 8.8 CHF Tourist tax: 3.4 CHF Inform the front desk, you can call the taxi (Taxi) to the train station at any time. We thought we would send it to the nearest Paradiso train station. No, the driver sent us directly to the more Lugano station, 20min, and went downhill. This hotel (197 CHF/night, excluding breakfast) is more suitable for leisure vacations. Sign up at the hotel front desk for activities: mountain climbing, culture and art. When you leave, go to Foxtown and sweep the goods.
When you stay at Grand Hotel Campione in Campione d'Italia, you'll be on a lake, within a 15-minute drive of Lake Lugano and FoxTown Factory Stores. This luxury hotel is 21.4 mi (34.4 km) from Villa del Balbianello and 18.9 mi (30.4 km) from Como-Brunate Funicular.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Conte Rossini, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
GGuest User2022.05.22
Nice and modern hotel in good location with great views over the Lago di Lugano. The staff was professional, experienced and super friendly. Breakfast was always good with plenty of choice. We'll definitely stay again at Grand Hotel Campione!
Located in Bellinzona, Boutiquehotel La Tureta is within a 5-minute drive of Via Gottardo and Villa dei Cedri Civic Museum. This upscale hotel is 17.1 mi (27.5 km) from Lake Lugano and 1.3 mi (2.1 km) from Chiesa di Santa Maria delle Grazie.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this Baroque hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 31 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
GGuest User2024.05.26
We spent one night here on our way back from Italy. Experienced a nice reception - even before we arrived in person. Also parking was reserved on request. The house is well restored, clean, quiet and lies next to the center of Giubiasco with supermarkets, restaurants, bakeries all around. It must be even more charming in the summer or winter season. We enjoyed the stay as well as the breaktfast-buffet.
The 4-star Superiore Novotel Lugano Paradiso Hotel knows how to regenerate its guests with its elegant decor, soundproofed rooms, heated outdoor swimming pool only from May to September. Technology and comfort are perfectly matched. Business guests will find four fully equipped conference rooms, while those who travel with the family will enjoy a child-friendly structure.
GGuest User2023.09.22
My husband and I are visiting Lugano at the end of our trip across northern Italy and Switzerland. What was supposed to be a nice nostalgic trip as my husband lived and went to university here many years ago ended up starting off not so great due to our experience at the Novotel Pardiso. We are avid travelers and never have I experienced such disrespect and disappointment in what claims to be a 4 star hotel. We arrived yesterday with no issues only being told we had to prebook a breakfast time due to the hotel managing large groups. This is ok not a problem. We decided to have breakfast to our room and went to make coffee using their in room Nespresso machine to find that two pods were stuck in the machine. We then removed the tray to see if it was full and the coffee from the pods was clearly pushed through. We called the front desk for assistance and someone came to the room then accused us of breaking the machine and we would be charged 350euro. Our main issue here is no one really looked at or tried to fix the machine , their response was to accuse us and look for payment for a new machine. There was a full tray of pods in the room proving we had not been the ones to cause this issue as we had just arrived one night and the room had not been serviced yet. We were told to speak with the manager as the hotel were claiming apparently that the previous guests had not caused this problem therefore it was our fault. All of this treatment even though we were the guests whom raised the issue , there were two pods stuck in the machine and we had a full tray of unused pods in our room. The issue is not so much the coffee machine itself or even the money , it was the hotels immediate response of accusation , unwillingness to resolve and the managers response when we tried to discuss with her. We expressed our disappointment on how the situation was handled and the accusations expressing our intent to leave earlier as a result to be told “ it is too late to check out now “. We had already paid for our room for 3 nights and at this stage it was clear that the client is not important to this hotel. We left and do not even care for the money back on our stay as that was not worth the effort given the managers response to us leaving as “ good” We travel regularly in many 4 and 5 star hotels and this is the first time I’ve experienced such disregard from management and also such accusations and demand for money instead of resolving and discussing to resolution. We will most definitely not be recommending this hotel to friends , family or staying here for any future visits. Overall this is extremely disappointing as it tarnishes the good reputation and name Novotel usually holds for its establishments.
When you stay at Conca Bella Boutique Hotel & Wine Experience in Vacallo, you'll be next to a golf course, within a 15-minute drive of Lake Lugano and Como Cathedral. This golf hotel is 6.3 mi (10.2 km) from Como-Brunate Funicular and 28.8 mi (46.4 km) from Villa del Balbianello.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Mediterranean cuisine at Ristorante Conca Bella, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 17 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
GGuest User2023.01.31
+ Panorama Room is nicely renovated, well decorated. High quality interior (eg nice bar cabinet, closet with good coat hangers…) + bed is excellent + size was good to stay with 2 adults + 2 kids (we stayed only one night) + hygiene is top, everything is super clean + staff is very helpful (guided us well to visit Como and find restaurants) + location is quite peaceful: not too touristic, charming square across the street. But not the ideal location if you want to experience Lake Como directly. It takes a 15min drive to get there (which is’t so far away, but I guess there are plenty of accommodations that are located at the lake itself) - bathroom not renovated - there is paking just near the hotel, but it’s a blue zone (free parking for 1 hour). Everything else is Payable We did not experience the restaurant but it looks like a fine option to eat, so that is definitely an added value
With a stay at Hotel Caroline in Brusimpiano, you'll be 4.4 mi (7 km) from Lake Lugano and 10.8 mi (17.3 km) from Monte San Salvatore. This upscale hotel is 12.4 mi (19.9 km) from FoxTown Factory Stores and 15.3 mi (24.6 km) from Mount Brè.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireless internet access and a picnic area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are served on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
MMichèle M2023.09.11
Hôtel charmant dans un cadre ravissant. Personnel souriant et attentionné. Chambre équipée de tout le confort nécessaire, avec de surcroît un joli balcon. Très bon buffet petit-déjeuner. Une petite mésaventure m’est arrivée dans cet hôtel : j’ai malencontreusement oublié dans ma chambre une pochette contenant mes foulards favoris. Lorsque je m’en suis aperçue, j’ai pris contact avec la réception, et mes précieux foulards m’ont été promptement renvoyés. Je remercie tous les membres de l’équipe pour leur gentillesse et leur professionnalisme !
With a stay at Kurhaus Cademario Hotel & Spa in Cademario, you'll be in the business district, within a 15-minute drive of Lake Lugano and Via Nassa. This upscale hotel is 19.4 mi (31.2 km) from FoxTown Factory Stores and 7.8 mi (12.6 km) from Palazzo dei Congressi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 82 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.05.21
Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.
When you stay at Park Hotel Principe in Lugano, you'll be next to a golf course, within a 15-minute walk of Art Museum Lugano and Museo d’Arte Moderna. This 4-star hotel is 2.2 mi (3.5 km) from Lake Lugano and 11.6 mi (18.6 km) from FoxTown Factory Stores.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by CAFÃ LEOPOLDO, a restaurant that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Lugano? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is provided at no charge (available on request), and free valet parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring DVD players. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
GGuest User2023.03.06
The accommodation is top in all areas. The only thing that has irritated us a little at the beginning is the unused reception. Check in online, but it has super hit. We could get into the room at 1400 instead of 1500. Because we wanted separate beds, and these were only in the higher category, we were simply ”upgraded”, just top. Also the extra bed for our 5-year-old daughter was mega comfortable. It was all very clean and the daily cleaning was Super. We are and were just excited. We will certainly come back. Thank you for the beautiful reception.
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
MMichaelIf you are booking a luxury hotel in Lugano, there is no other option for me. While it’s not right in the middle of the City, it’s in a nice and quiet area and the 10-15 minute walk to the city is great for settling the stomach after eating to much pizza. The grounds are simply stunning, the views are amazing, the breakfast buffet is not amazing but very good (Although the woman who seat you could smile a bit more, all the other staff at breakfast are great). The private Lido is awesome.
I will never stay at another hotel in Lugano for our annual summer trip, it has won my loyalty for life.
GGuest UserMy biggest mistake was I only spent two nights at this hotel. And YOUR biggest mistake would be NOT to get a room facing one of the most beautiful lakes in Europe. And we're talking a REAL view. If it wasn't for the swimming pool right underneath, you could throw yourself directly into the ocean. The hotel is a mile from downtown which is perfect. The rooms are beautiful and the breakfast is fantastic because of that view. I made the mistake of moving to a cheaper hotel in Lugano for the second part of my trip. I will never do that again. I'm going to stay at the Lido Seegarten next time I'm in Ticino.
GGuest UserWe stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.
Ggiacomix18The room was modern and stylishly furnished, as well as very clean. The self-checking/out also worked smoothly. The structure is very central, it is located in the street behind Riva Vincenzo Vela (head street along the lake) and near the LAC parking house. Many beautiful shops are found there. From there you can reach the beautiful old town in a few minutes, where you can sit in the cafe or look at attractions. I would like to highlight the service provided by Francesco. I had forgotten my expensive professional hairdryer in the bathroom at the departure. I was immediately informed after the departure that the cleaning power had found my hairdryer. I was fortunately still on the ground and could still pick it up. Since the cleaning power couldn't wait long, I had not much time, but he was concerned to find a solution so that I could have my hairdryer back. Very exemplary! At this point I don't understand some negative reviews, if for someone respect and friendship is a foreign word, then you don't have to expect it to come back. Thanks di tutto Francesco, alla prossima!
GGuest UserSúper decent hotel outstanding staff my stay here with my family was wonderful and comfortable. The best thing about a vacation is to rest well and have a delicious breakfast and this hotel has it all, a first class service, with high quality care, I have to mention what caught my attention the most was the hygiene at breakfast time is very Important for me. I don't have many photos but I do have videos that I can't upload here from the hotel but I have it on my Instagram karol__0729….Very satisfied with our stay, just need to implement the parking
GGuest Userby: Michael Chrisman Perfectly located near Lake Lugano and main rail & bus services for this marvellously family owned and run hotel. Great attention to detail by its proprietor Learco Bernasconi and wife along with desk administrator Leila who all keep it spotlessly clean and are always only too glad to please and recommend things without being overly fussy. Hotel offers free local transport voucher which also includes a number of discountable Lugano attractions. Attached bistro restaurant/pizzeria offers a menu which is frequently changed during the week to keep it fresh and interesting. Well and moderately price rooms which include breakfast offering a continental style spread. Overall- literally little if anything to complain of. Very much in the Swiss tradition of hotel management. For people looking for a well run 3-3.5 star accommodation.
BBryzgunovaWonderful hotel. Conveniently located: near bus stops, within walking distance of the supermarket migros and denner (it is worth considering that they close early enough), if you do not have time to shop, you can go to the minimarket at the gas station. There is air conditioning, a kitchen with everything you need, a table and chairs, so you can have dinner in your room. There is no TV, it is, in principle, not particularly needed. We liked everything, I recommend the hotel
JJiaweiThe location of this hotel is particularly good on the commercial street of the old town. On the first floor is the shop selling Swiss army knives. The shop is not the door of the hotel. Don’t walk through it. You can walk downhill from the train station. There is a steep slope and it is recommended to go down the mountain. It is a little tired to go up the mountain. If you have a Swiss Pass, you can take the cable car down for free. The room is very light and the decoration is very fresh. From the hotel, go to the opposite direction of the train station and quickly go to the lake. The cruise ship terminal is on the left hand side of the exit, and the pier is further a park. A hotel I like more, small and exquisite.
GGuest UserI was pleased to spend three wonderful days at the Hotel Firenze in Lugano and I couldn't be more enthusiastic than my experience. This charming hotel has really made my stay unforgettable in all respects. Since I reached the threshold, I was welcomed with a warm smile from the professional and courteous staff. Their attention to details and dedication to make sure that all my needs were met made my stay very pleasant from the beginning. The hotel restaurant is a real treasure for the kitchen lovers. Each meal I enjoyed was a unique culinary experience. The dishes were prepared with fresh and quality ingredients, and the staff were careful to my food preferences. Candlelight dinners in the inner courtyard added (on request) a touch of romanticism to my evenings. The location of the Hotel Firenze is simply invidiable. The walks along the lake and visits to local boutiques have been a key part of my experience. But what really made my stay at the Hotel Firenze so special was the sincere and careful attention of the staff. In addition to providing good services, they have made every interaction a pleasant and familiar moment, as if I was home away from home. In the end, my three-day stay at the Hotel Firenze in Lugano was simply perfect. I was not only able to enjoy a accommodation in one of Switzerland's most attractive cities, but also found a shelter where comfort, hospitality and elegance are combined with a unique experience.
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