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Hotels You May Like in Lugano

Check out our selection of great hotels in Lugano.

5 star

Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group
4.2/5103 Reviews

Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group

Lugano|0.98km from city centre
We stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.

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Business travel

Best Western Hotel Bellevue Au Lac
3.9/554 Reviews

Best Western Hotel Bellevue Au Lac

Lugano|1.15km from city centre
This could have been a good hotel, albeit quite pricy, but somehow justifiable through its location. But unfortunately I had the WORST ever experience I ever had in any hotel, anywhere. On the good part: Good location in Paradiso, on the promenade, 15 min walk on the promenade to the center of Lugano. Nice lobby, good breakfast and friendly staff (at the breakfast, and partly at the reception). But the good stuff ended here. This stay was part of a multi-city trip with three stays and I simply forgot at check-in time that the booking was actually for lake side-view room. We arrived and completed check-in by 2:30. The lady at the front-desk told us the room is not ready and we need to wait till 3pm. I asked her kindly if she can check with the housekeeping if room is ready, being only 30 min left till 3pm, but she just told ”no, it's not”. Then I asked her to give us a lake or at least lake-side view, but she told that the hotel is fully booked and our room is with pool view. We didn't wanted to wait till the room is ready, so we just left the luggage and got to the city. We returned at the hotel late, by 9:30 - 10pm and when we got to the room (I think 315) we had the unpleasant surprise to see the ugly view from the balcony (construction site or quarry). In the bath the stopper was stuck and the sink quickly filled with dirty water. I called the reception to fix, the lady from check-in came but she told there's no-one in the hotel at this hour to fix, and she left. So I had to put my hands into the sink filled with dirty water and take off the stopper. Then we wanted to turn on the TV which didn't worked. I called the reception again, and someone came, took the remote to change its batteries, but the TV didn't started either. So he told the TV might be broken and they try to fix it the next day. I found finally that the TV was stopped actually from the hardware power button, because the remote power button actually didn't worked. All this added to my frustration, and I finally realized that I actually booked a room with lake-side view, which they didn't gave me. So I went to the reception, showed them the actual reservation confirmation and asked again for the room I paid for, which they told they cannot because everything is full. I asked to change my room the next day as booked, or I'll make an official complain to the Tourist Authority. Few minutes later I got a phone call from the reception, telling me there is a manager available, and if he can come to see the room and talk. I said of course. My mistake! At the door arrived the lady who checked me in, accompanied by a person, who stepped int the room and asked me what is the problem. I started to tell him we are booked for a side-lake view but we didn't it, but he interrupted me and started to raise his voice, telling why I keep complaining! What I don't like about the room? Isn't the furniture new and the walls newly painted? I told I never complained about what he says, I just want to get

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Hotels Near Famous Attractions in Lugano

Check out these hotels located near popular sights in Lugano

Old Town Lugano

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Cartier(Switzerland Lugano)

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Casinò Lugano SA

Hotel Pestalozzi Lugano
4/573 Reviews

Hotel Pestalozzi Lugano

Lugano|0.2km from Casinò Lugano SA
Thought it was a two-star hotel and it turned out to be a surprise. It’s really ten minutes to walk from the train station, but I took the bus twice when I dragged the big box in and out. The hotel in this state will give me a free bus ticket. There are 2 roads in front of the hotel that can go directly to the train station. The single room is just perfect for one person. A big box can be spread out, the wardrobe is enough, and there are enough TV channels including CNN and BBC. There is a small gym. I asked the front desk for the key. Although it stopped at 8 o'clock in the evening, I asked the front desk to take the initiative to use it. I couldn't find the switch to find someone to help me patiently and enthusiastically. I didn't dislike it at all. mean. The front desks I met were very good, especially the one at check-out. The luggage room was open consciously. She said that she put my computer bag under the desk at the front desk to help me watch it until 6 o’clock in the evening. When picking up the luggage, she asked me if I wanted to use the bathroom, which was really touched. The shower head works very well, it’s a bit embarrassing that the basin cannot be plugged, and there are no bath products. The bedding is not very comfortable, and the two-star hotel should not be too demanding, it is very clean and very satisfying. The breakfast included is really mediocre. Don't eat the croissant. You need to pay for the fried egg.

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Top rated hotels in Lugano

Looking for hotels in Lugano? Get inspired by reviews from real travellers.
Castagnola (Utoring)
0/54 Reviews
The apartment for 2 people is in a very good and well-kept condition. The apartment is fully equipped down to the last little thing. Look in ALL drawers and compartments. The wireless router is only WEP secured, which some cell phones do not accept. Other
Hotel de La Paix
4.3/564 Reviews
We loved our staying! Excellent location and service! Everyone was very nice and helpful. The reception staff gave us all the necessary information for moving around Lugano and the cleaning staff did an exceptional work! Of course, every guest should visit and eat at the restaurant. Delicious plates and perfect service! I would also like to give my personal thanks to Barbara who made everything she could to make our staying even better. Our baby loved her and I would love to see her again!
Superpanorama II
0/510 Reviews
Die Wohnung war größer und komfortabler, als es die Bilder gezeigt haben. Insbesondere der wundervolle Balkon kam in der Beschreibung bzw. den Bildern in der Anzeige gar nicht voll zur Geltung. Wir waren sehr positiv überrrascht und würden jederzeit wiede
Hotel Pestalozzi Lugano
4/573 Reviews
Thought it was a two-star hotel and it turned out to be a surprise. It’s really ten minutes to walk from the train station, but I took the bus twice when I dragged the big box in and out. The hotel in this state will give me a free bus ticket. There are 2 roads in front of the hotel that can go directly to the train station. The single room is just perfect for one person. A big box can be spread out, the wardrobe is enough, and there are enough TV channels including CNN and BBC. There is a small gym. I asked the front desk for the key. Although it stopped at 8 o'clock in the evening, I asked the front desk to take the initiative to use it. I couldn't find the switch to find someone to help me patiently and enthusiastically. I didn't dislike it at all. mean. The front desks I met were very good, especially the one at check-out. The luggage room was open consciously. She said that she put my computer bag under the desk at the front desk to help me watch it until 6 o’clock in the evening. When picking up the luggage, she asked me if I wanted to use the bathroom, which was really touched. The shower head works very well, it’s a bit embarrassing that the basin cannot be plugged, and there are no bath products. The bedding is not very comfortable, and the two-star hotel should not be too demanding, it is very clean and very satisfying. The breakfast included is really mediocre. Don't eat the croissant. You need to pay for the fried egg.
Hotel Firenze Lugano
3.2/534 Reviews
I am very pleased by my 1-night stay, this is a very nice hotel, all clean, the bed is very (!) comfortable, the stuff is really friendly and of cause, speaks good English. That was an emergency stay for me, cause my friends flat didn’t have a heating, so we stayed overnight here, and we checked in after 19.00 and that was possible! The view from a balcony is stunning! In Italy just across the border prices are much higher. If you want to explore Lugano, this is your choice!
Hotel&Hostel Montarina
4.1/529 Reviews
the best hostel experience of my travels. the hotel rooms are on the upper floors of a beautiful Villa right behind the Lugano train station (5 minute walk). the hostel rooms are in the cellar. one communitity bathroom with 2 showers and 2 WC and 3 separate rooms with bunk beds. small pillows, sheet and blanket are included. community kitchen and large fridge for food and drinks. the MOST AMAZING POOL! with sun lounge beds, small bar and towels. for a summer visit to Lugano, it is best value stay and very easy to find.

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Local Travel Info

Highest PriceINR 71,967
Lowest PriceINR 7,916
Number of Reviews2,059
Number of Hotels981
Average Price (Weekdays)INR 25,468
Average Price (Weekends)INR 27,308