Opening in July 2012, this 1-star hotel is situated at Lugano-Paradiso, not far from the town's historic center, sophisticated shops and conference center. Open year round, the ibis budget is an ideal base for business trips, relaxing vacations and restfu l weekends. The hotel boasts modern, soundproofed rooms offering maximum comfort and a breakfast room.
AAkvile2022.10.10
Check in was easy, really nice receptionist, room was super clean, I had like 5 towels. Sopa and body wash was provided, at lwast 5 sockets, really nice and comfy room.
With a stay at Hotel City Lugano, Design & Hospitality, you'll be centrally located in Lugano, within a 5-minute drive of Lake Lugano and University of Lugano. This upscale hotel is 22.7 mi (36.6 km) from Villa del Balbianello and 12.7 mi (20.4 km) from FoxTown Factory Stores.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2021.05.14
I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.
When you stay at Conca Bella Boutique Hotel & Wine Experience in Vacallo, you'll be next to a golf course, within a 15-minute drive of Lake Lugano and Como Cathedral. This golf hotel is 6.3 mi (10.2 km) from Como-Brunate Funicular and 28.8 mi (46.4 km) from Villa del Balbianello.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Mediterranean cuisine at Ristorante Conca Bella, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 17 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
GGuest User2023.01.31
+ Panorama Room is nicely renovated, well decorated. High quality interior (eg nice bar cabinet, closet with good coat hangers…) + bed is excellent + size was good to stay with 2 adults + 2 kids (we stayed only one night) + hygiene is top, everything is super clean + staff is very helpful (guided us well to visit Como and find restaurants) + location is quite peaceful: not too touristic, charming square across the street. But not the ideal location if you want to experience Lake Como directly. It takes a 15min drive to get there (which is’t so far away, but I guess there are plenty of accommodations that are located at the lake itself) - bathroom not renovated - there is paking just near the hotel, but it’s a blue zone (free parking for 1 hour). Everything else is Payable We did not experience the restaurant but it looks like a fine option to eat, so that is definitely an added value
When you stay at Park Hotel Principe in Lugano, you'll be next to a golf course, within a 15-minute walk of Art Museum Lugano and Museo d’Arte Moderna. This 4-star hotel is 2.2 mi (3.5 km) from Lake Lugano and 11.6 mi (18.6 km) from FoxTown Factory Stores.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by CAFÃ LEOPOLDO, a restaurant that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Lugano? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is provided at no charge (available on request), and free valet parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring DVD players. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
GGuest User2023.03.06
The accommodation is top in all areas. The only thing that has irritated us a little at the beginning is the unused reception. Check in online, but it has super hit. We could get into the room at 1400 instead of 1500. Because we wanted separate beds, and these were only in the higher category, we were simply ”upgraded”, just top. Also the extra bed for our 5-year-old daughter was mega comfortable. It was all very clean and the daily cleaning was Super. We are and were just excited. We will certainly come back. Thank you for the beautiful reception.
With a stay at Hotel Admiral, you'll be centrally located in Paradiso, within a 15-minute drive of Lake Lugano and FoxTown Factory Stores. This upscale hotel is 0.4 mi (0.6 km) from Art Museum Lugano and 0.6 mi (1 km) from Giancarlo and Danna Olgiati Collection.
Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 96 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.01.31
Súper decent hotel outstanding staff my stay here with my family was wonderful and comfortable. The best thing about a vacation is to rest well and have a delicious breakfast and this hotel has it all, a first class service, with high quality care, I have to mention what caught my attention the most was the hygiene at breakfast time is very Important for me. I don't have many photos but I do have videos that I can't upload here from the hotel but I have it on my Instagram karol__0729….Very satisfied with our stay, just need to implement the parking
In the heart of Lugano, Grand Hotel Villa Castagnola is within a 5-minute drive of Palazzo dei Congressi and Parco Ciani. This 5-star hotel is 1.1 mi (1.7 km) from Lake Lugano and 1.4 mi (2.3 km) from LAC Lugano Arte e Cultura.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at Le Relais, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has 4864 square feet (452 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 74 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and bidets.
MMichael2021.07.19
If you are booking a luxury hotel in Lugano, there is no other option for me. While it’s not right in the middle of the City, it’s in a nice and quiet area and the 10-15 minute walk to the city is great for settling the stomach after eating to much pizza. The grounds are simply stunning, the views are amazing, the breakfast buffet is not amazing but very good (Although the woman who seat you could smile a bit more, all the other staff at breakfast are great). The private Lido is awesome.
I will never stay at another hotel in Lugano for our annual summer trip, it has won my loyalty for life.
With a stay at Hotel Campione in Bissone, you'll be near the beach, just a 3-minute walk from Lake Lugano and a 4-minute drive from Swissminiatur. This hotel is 3 mi (4.8 km) from Monte San Salvatore and 5.5 mi (8.9 km) from LAC Lugano Arte e Cultura.
Don't miss out on recreational opportunities including a seasonal outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bissone? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 39 guestrooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
GGuest User2023.06.30
What a surprise. Entrance, garage, check-in were so easy. But there was another big surprise: we were upgraded to a Suite. Room and bathroom were prefect and clean. The restaurant food was very good. There is a nice terrace overlooking the large swimming pool. The staff was very professional and extremely friendly. Breakfast was a very well appointed buffet. The location was perfect for us. Not too far from the freeway without the drawbacks and not too far from Lugano that can be reached in less than half hour. We highly recommend this hotel.
When you stay at Grand Hotel Campione in Campione d'Italia, you'll be on a lake, within a 15-minute drive of Lake Lugano and FoxTown Factory Stores. This luxury hotel is 21.4 mi (34.4 km) from Villa del Balbianello and 18.9 mi (30.4 km) from Como-Brunate Funicular.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Conte Rossini, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
GGuest User2022.05.22
Nice and modern hotel in good location with great views over the Lago di Lugano. The staff was professional, experienced and super friendly. Breakfast was always good with plenty of choice. We'll definitely stay again at Grand Hotel Campione!
Located in Vico Morcote, Swiss Diamond Hotel & SPA is on a lake, a 5-minute drive from Swissminiatur and 6 minutes from Monte San Salvatore. This luxury hotel is 4.6 mi (7.4 km) from Casinò di Campione and 5.3 mi (8.6 km) from LAC Lugano Arte e Cultura.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Restaurant Lago, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A train station pick-up service is provided at no charge, and free valet parking is available onsite.
Make yourself at home in one of the 84 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
KKENG2018.07.28
The room is very good, the room is facing the lake, the scenery is very good, but unfortunately there is no time. The most dissatisfied is the front desk clerk. I feel unfriendly to the Chinese and the tone is really hard. Is this a five-star waiter? ?
The 4-star Superiore Novotel Lugano Paradiso Hotel knows how to regenerate its guests with its elegant decor, soundproofed rooms, heated outdoor swimming pool only from May to September. Technology and comfort are perfectly matched. Business guests will find four fully equipped conference rooms, while those who travel with the family will enjoy a child-friendly structure.
GGuest User2023.09.22
My husband and I are visiting Lugano at the end of our trip across northern Italy and Switzerland. What was supposed to be a nice nostalgic trip as my husband lived and went to university here many years ago ended up starting off not so great due to our experience at the Novotel Pardiso. We are avid travelers and never have I experienced such disrespect and disappointment in what claims to be a 4 star hotel. We arrived yesterday with no issues only being told we had to prebook a breakfast time due to the hotel managing large groups. This is ok not a problem. We decided to have breakfast to our room and went to make coffee using their in room Nespresso machine to find that two pods were stuck in the machine. We then removed the tray to see if it was full and the coffee from the pods was clearly pushed through. We called the front desk for assistance and someone came to the room then accused us of breaking the machine and we would be charged 350euro. Our main issue here is no one really looked at or tried to fix the machine , their response was to accuse us and look for payment for a new machine. There was a full tray of pods in the room proving we had not been the ones to cause this issue as we had just arrived one night and the room had not been serviced yet. We were told to speak with the manager as the hotel were claiming apparently that the previous guests had not caused this problem therefore it was our fault. All of this treatment even though we were the guests whom raised the issue , there were two pods stuck in the machine and we had a full tray of unused pods in our room. The issue is not so much the coffee machine itself or even the money , it was the hotels immediate response of accusation , unwillingness to resolve and the managers response when we tried to discuss with her. We expressed our disappointment on how the situation was handled and the accusations expressing our intent to leave earlier as a result to be told “ it is too late to check out now “. We had already paid for our room for 3 nights and at this stage it was clear that the client is not important to this hotel. We left and do not even care for the money back on our stay as that was not worth the effort given the managers response to us leaving as “ good” We travel regularly in many 4 and 5 star hotels and this is the first time I’ve experienced such disregard from management and also such accusations and demand for money instead of resolving and discussing to resolution. We will most definitely not be recommending this hotel to friends , family or staying here for any future visits. Overall this is extremely disappointing as it tarnishes the good reputation and name Novotel usually holds for its establishments.
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.2/5
Very Good
GGuest UserMy biggest mistake was I only spent two nights at this hotel. And YOUR biggest mistake would be NOT to get a room facing one of the most beautiful lakes in Europe. And we're talking a REAL view. If it wasn't for the swimming pool right underneath, you could throw yourself directly into the ocean. The hotel is a mile from downtown which is perfect. The rooms are beautiful and the breakfast is fantastic because of that view. I made the mistake of moving to a cheaper hotel in Lugano for the second part of my trip. I will never do that again. I'm going to stay at the Lido Seegarten next time I'm in Ticino.
GGuest UserWe stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.
Ggiacomix18The room was modern and stylishly furnished, as well as very clean. The self-checking/out also worked smoothly. The structure is very central, it is located in the street behind Riva Vincenzo Vela (head street along the lake) and near the LAC parking house. Many beautiful shops are found there. From there you can reach the beautiful old town in a few minutes, where you can sit in the cafe or look at attractions. I would like to highlight the service provided by Francesco. I had forgotten my expensive professional hairdryer in the bathroom at the departure. I was immediately informed after the departure that the cleaning power had found my hairdryer. I was fortunately still on the ground and could still pick it up. Since the cleaning power couldn't wait long, I had not much time, but he was concerned to find a solution so that I could have my hairdryer back. Very exemplary! At this point I don't understand some negative reviews, if for someone respect and friendship is a foreign word, then you don't have to expect it to come back. Thanks di tutto Francesco, alla prossima!
马马Lugano's affordable hotel is very close to the center, the breakfast environment is good, there is a parking lot, and there are discounts at the restaurants next door.
MMathilde NThe people who work at Hotel Besso are extremely kind. Never in my life have I experienced such great hospitality before. They accommodated our every need, and when my father had a heart attack in Lugano one very kind man from the staff drove me to the hospital. They upgraded our room and made sure we were comfortable. The hotel is close to restaurants, shopping and the lake. You can see the lake from the balcony. We will surely be coming here again.
BBryzgunovaWonderful hotel. Conveniently located: near bus stops, within walking distance of the supermarket migros and denner (it is worth considering that they close early enough), if you do not have time to shop, you can go to the minimarket at the gas station. There is air conditioning, a kitchen with everything you need, a table and chairs, so you can have dinner in your room. There is no TV, it is, in principle, not particularly needed. We liked everything, I recommend the hotel
JJiaweiThe location of this hotel is particularly good on the commercial street of the old town. On the first floor is the shop selling Swiss army knives. The shop is not the door of the hotel. Don’t walk through it. You can walk downhill from the train station. There is a steep slope and it is recommended to go down the mountain. It is a little tired to go up the mountain. If you have a Swiss Pass, you can take the cable car down for free. The room is very light and the decoration is very fresh. From the hotel, go to the opposite direction of the train station and quickly go to the lake. The cruise ship terminal is on the left hand side of the exit, and the pier is further a park. A hotel I like more, small and exquisite.
GGuest UserI was pleased to spend three wonderful days at the Hotel Firenze in Lugano and I couldn't be more enthusiastic than my experience. This charming hotel has really made my stay unforgettable in all respects. Since I reached the threshold, I was welcomed with a warm smile from the professional and courteous staff. Their attention to details and dedication to make sure that all my needs were met made my stay very pleasant from the beginning. The hotel restaurant is a real treasure for the kitchen lovers. Each meal I enjoyed was a unique culinary experience. The dishes were prepared with fresh and quality ingredients, and the staff were careful to my food preferences. Candlelight dinners in the inner courtyard added (on request) a touch of romanticism to my evenings. The location of the Hotel Firenze is simply invidiable. The walks along the lake and visits to local boutiques have been a key part of my experience. But what really made my stay at the Hotel Firenze so special was the sincere and careful attention of the staff. In addition to providing good services, they have made every interaction a pleasant and familiar moment, as if I was home away from home. In the end, my three-day stay at the Hotel Firenze in Lugano was simply perfect. I was not only able to enjoy a accommodation in one of Switzerland's most attractive cities, but also found a shelter where comfort, hospitality and elegance are combined with a unique experience.
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