Top Hotels in Lugano with Spas

Hotel Splendidie is a grand hotel in an impressive building and many parts of the building are impressive. However many aspects of this hotel are disappointing and I even question it being 5 star! We stayed in a Palace Deluxe double room, with lake view and large balcony. The room was spacious and well laid out, but was let down by a set of IKEA (like) wardrobes that didn’t fit at all! The balcony was nice but there is a very busy road between the hotel and lake and there is a lot of road noise. The hotel has 2 main restaurants, we only used the Veranda, which was fine but nothing special. We also used the out side bar which was a third place you could eat, with Pizzeria being available in the evenings as well. This whole area was nice but it just felt like a pop up bar, it lacked any real splendour and comfort we have seen in so many other 5 star hotels. On the Thursday evening they hosted “market place” pop up restaurant that we booked – the evening was pleasant enough but all the staff were on edge and I suspect this was the first time they had put it on. Overall the food was simple eg cold meats & cheeses; pasta; BBQ and Pizza, certainly nothing special! The other strange thing was there was a beautiful bar in side, that was only used if it rained – why not have both open? The outside is space is small and there is no outdoor pool which isn’t great and no access to the lake. Staff were OK but didn’t really make you feel welcome, they often appeared on edge. This hotel could be so much better!

We stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.

If you are booking a luxury hotel in Lugano, there is no other option for me. While it’s not right in the middle of the City, it’s in a nice and quiet area and the 10-15 minute walk to the city is great for settling the stomach after eating to much pizza. The grounds are simply stunning, the views are amazing, the breakfast buffet is not amazing but very good (Although the woman who seat you could smile a bit more, all the other staff at breakfast are great). The private Lido is awesome. I will never stay at another hotel in Lugano for our annual summer trip, it has won my loyalty for life.

This could have been a good hotel, albeit quite pricy, but somehow justifiable through its location. But unfortunately I had the WORST ever experience I ever had in any hotel, anywhere. On the good part: Good location in Paradiso, on the promenade, 15 min walk on the promenade to the center of Lugano. Nice lobby, good breakfast and friendly staff (at the breakfast, and partly at the reception). But the good stuff ended here. This stay was part of a multi-city trip with three stays and I simply forgot at check-in time that the booking was actually for lake side-view room. We arrived and completed check-in by 2:30. The lady at the front-desk told us the room is not ready and we need to wait till 3pm. I asked her kindly if she can check with the housekeeping if room is ready, being only 30 min left till 3pm, but she just told ”no, it's not”. Then I asked her to give us a lake or at least lake-side view, but she told that the hotel is fully booked and our room is with pool view. We didn't wanted to wait till the room is ready, so we just left the luggage and got to the city. We returned at the hotel late, by 9:30 - 10pm and when we got to the room (I think 315) we had the unpleasant surprise to see the ugly view from the balcony (construction site or quarry). In the bath the stopper was stuck and the sink quickly filled with dirty water. I called the reception to fix, the lady from check-in came but she told there's no-one in the hotel at this hour to fix, and she left. So I had to put my hands into the sink filled with dirty water and take off the stopper. Then we wanted to turn on the TV which didn't worked. I called the reception again, and someone came, took the remote to change its batteries, but the TV didn't started either. So he told the TV might be broken and they try to fix it the next day. I found finally that the TV was stopped actually from the hardware power button, because the remote power button actually didn't worked. All this added to my frustration, and I finally realized that I actually booked a room with lake-side view, which they didn't gave me. So I went to the reception, showed them the actual reservation confirmation and asked again for the room I paid for, which they told they cannot because everything is full. I asked to change my room the next day as booked, or I'll make an official complain to the Tourist Authority. Few minutes later I got a phone call from the reception, telling me there is a manager available, and if he can come to see the room and talk. I said of course. My mistake! At the door arrived the lady who checked me in, accompanied by a person, who stepped int the room and asked me what is the problem. I started to tell him we are booked for a side-lake view but we didn't it, but he interrupted me and started to raise his voice, telling why I keep complaining! What I don't like about the room? Isn't the furniture new and the walls newly painted? I told I never complained about what he says, I just want to get

The accommodation is top in all areas. The only thing that has irritated us a little at the beginning is the unused reception. Check in online, but it has super hit. We could get into the room at 1400 instead of 1500. Because we wanted separate beds, and these were only in the higher category, we were simply ”upgraded”, just top. Also the extra bed for our 5-year-old daughter was mega comfortable. It was all very clean and the daily cleaning was Super. We are and were just excited. We will certainly come back. Thank you for the beautiful reception.

Excellent in all! Absolutely wonderful location (only accessible with taxi) whether day or night! A wonderful DeLuxe room with sea view! The size, the materials of highest quality and finest design. Eat excellent in the Bistro, since full booked in the restaurant! Unfortunately only one night a.Gr. of much work also in Lugano (visit a super performance in the art and culture center). The fitness/sauna was unfortunately closed, but private spa was bookable before departure Sunday morning ... good alternative. The gardens around the sky! The team was super professional, extremely friendly and helpful. Good and dream of my next visit to Villa Leopold ...Heartly recommended for enjoying the fine and good ... Denise Worlds in Zurich

With a stay at Residence Lago 1 in Lugano (Loreto), you'll be within a 5-minute drive of Lake Lugano and San Lorenzo Cathedral. This hotel is 0.4 mi (0.6 km) from Santa Maria degli Angeli and 0.6 mi (0.9 km) from MASILugano Museum of Art of Italian Switzerland.Take in the views from a terrace and a garden and make use of amenities such as discounted use of a nearby fitness facility.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily for a fee.A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 2 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wired internet access keeps you connected, and 40-inch flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.

Set in Agra, Swiss Hotel Apartments - Collina d'Oro Resort offers a balcony with lake and garden views, as well as a seasonal outdoor pool, hot tub and hammam. The air-conditioned accommodation is 7.3 km from Lugano Station. There is a children's playground and guests can make use of free WiFi, free private parking and an electric vehicle charging station. The spacious apartment with a terrace and mountain views features 4 bedrooms, a living room, a flat-screen TV, an equipped kitchen with a dishwasher and an oven, and 4 bathrooms with a hot tub. Towels and bed linen are featured in the apartment. The accommodation is non-smoking. Guests may eat in the on-site family-friendly restaurant, which is open for dinner, lunch, cocktails and high tea. Guests at the apartment can work out in the fitness room or relax in the spa and wellness centre, equipped with a steam room and a solarium. Guests at Swiss Hotel Apartments - Collina d'Oro Resort will be able to enjoy activities in and around Agra, like hiking. Kids pool is also available at the accommodation, while guests can also relax in the garden. Exhibition Center Lugano is 9.4 km from Swiss Hotel Apartments - Collina d'Oro Resort, while Swiss Miniatur is 10 km away. The nearest airport is Milan Malpensa, 66 km from the apartment, and the property offers a paid airport shuttle service.

With a stay at this apartment in Lugano (Viganello), you'll be within a 5-minute drive of Lake Lugano and Lugano Exhibition Centre. This upscale apartment is 22.2 mi (35.7 km) from Villa del Balbianello and 13.1 mi (21 km) from FoxTown Factory Stores.Take in the views from a terrace and make use of amenities such as wireless internet access (surcharge).Featured amenities include multilingual staff and an elevator. Free self parking is available onsite.Make yourself comfortable in this apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. There's a private balcony. A 22-inch flat-screen television is provided, with digital programming available. Conveniences include a separate sitting area and a microwave.

Lugano’s Hotel Ceresio is within a 5-minute walk of Lake Lugano, the university, the Quartiere Maghetti Shopping Center and Lugano’s congress centre. The Central Bus Station is a 10-minute walk away. All units at the Ceresio have a private bathroom and cable TV. Several units are made up of interconnecting rooms. Continental breakfast is served each morning. Hotel Ceresio’s restaurant serves local specialties and uses seasonal produce. A bar can also be visited on site, and room service is available.