Best Western Plus Paramount Hotel Reviews
Best Western Plus Paramount Hotel
Great E Rd, Lusaka, 10101, ZambiaView Hotel Details
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1 night
Best Western Plus Paramount Hotel Guest Reviews
4.2/5
Very Good
54 review
Verified reviewsLocation4.2
Amenities4.2
Service4.0
Cleanliness4.3
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All reviews(54)
Positive reviews(29)
Reviews with photos/video(6)
Awesome stay(10)
Great service(7)
Negative reviews(1)
Travelfree
Standard Twin Room Non smoking
Stayed in Feb 2024
Couples
24 review
Great
Posted on Feb 5, 2024
Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
Rizwan 122
City View Twin Room
Stayed in May 2024
Business travelers
11 review
Amazing
Posted on May 10, 2024
Good service.
Response from Property: Dear Rizwan122, Thank you very much for selecting the Best Western Plus Lusaka as your hotel of choice. We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team. Thank you very much for staying with us and we really look forward to welcoming you back to the Best Western Plus Lusaka in the very near future. Kind Regards Best Western Plus Lusaka
Bluesun Jason F.
Standard King Room Non smoking
Stayed in Jul 2024
Business travelers
22 review
Outstanding
Posted on Jul 24, 2024
Nice hotel, room clean staff hospitality
Anonymous User
Standard King Room with Courtyard View
Stayed in Nov 2022
Couples
2 review
Outstanding
Posted on Nov 27, 2022
Wonderful time !! Beautiful pool an bar!!! Rooms are clean and spacious. The staff are extremely friendly and helpful. It’s very nice to receive such quality customer care. The cocktails could be better!
Wen
Standard King Room with Courtyard View
Stayed in Aug 2022
Business travelers
15 review
Amazing
Posted on Oct 30, 2022
The service is amiable; the location is convenient, the setting is general， and Breakfast was good.
Tinashe Makaza
Standard Twin Room Non smoking
Stayed in Sep 2022
Travel with friends
2 review
Posted on Oct 25, 2022
It was a pleasant stay. Good value for money but the food wasn’t great.
Zhouruogan
Standard King Room Non smoking
Stayed in Jun 2024
Business travelers
6 review
Posted on Jul 23, 2024
Clean and tidy, but the facilities are similar to those of a mainland guesthouse, not a star hotel, noisy, and basically no service
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Response from Property: Dear Zhoruogan,Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Best Western Plus Lusaka Hotel is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.Kind RegardsBest Western Plus Lusaka
Guest User
Standard King Room Non smoking
Stayed in Jul 2024
Business travelers
13 review
Outstanding
Posted on Aug 1, 2024
Star Hotel has a good environment and is relatively safe
Original TextTranslated by Google
Response from Property: Thank you very much for selecting the Best Western Plus Lusaka as your hotel of choice. We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team. Thank you very much for staying with us and we really look forward to welcoming you back to the Best Western Plus Lusaka in the very near future. Kind Regards Best Western Plus Lusaka
Guest User
Standard King Room Non smoking
Stayed in May 2024
Business travelers
10 review
Posted on May 13, 2024
The hotel is comfortable and suitable for business trips
Original TextTranslated by Google
Response from Property: Thank you for your review, looking forward to welcoming you back to Best Western Plus Lusaka
Guest User
Standard King Room Non smoking
Stayed in Feb 2024
Couples
62 review
Very Good
Posted on Feb 24, 2024
The location is ok, I had dinner and lunch, the quality was average
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Xiaofengzidebingbing
Standard King Room with Courtyard View
Stayed in Nov 2023
Business travelers
10 review
Outstanding
Posted on Dec 28, 2023
In a country like Zambia, a hotel like this is already very good. The breakfast is clean and hygienic, and the owner is Chinese and very friendly!
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Yaworinuoyuefei
Standard Twin Room Non smoking
Stayed in Nov 2023
Business travelers
15 review
Outstanding
Posted on Feb 18, 2024
The hotel environment is good and the location is very good
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Guest User
Standard King Room Non smoking
Stayed in Mar 2024
Business travelers
5 review
Outstanding
Posted on Apr 21, 2024
Good environment and good service
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Guest User
Standard Twin Room Non smoking
Stayed in Aug 2022
Business travelers
1 review
Outstanding
Posted on Aug 20, 2022
I stayed in this hotel during a business trip. I was very lucky. I met the owner when I checked in on the first day. He was an overseas Chinese with a very bright smile and was very helpful. The bacon for breakfast at the hotel is delicious, and the hotel service staff is very good. A business-type hotel is worth checking twice and three times. It is less than 30 minutes' drive from the airport. The hotel provides pick-up and drop-off services, just send an email in advance. If you are not familiar with Zambia, you can consult the front desk of the hotel, very enthusiastic
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Guest User
City View Twin Room
Stayed in Sep 2024
Business travelers
10 review
Outstanding
Posted on Sep 28, 2024
挺好的酒店位置不錯
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