Top 5-Star Hotels in Luton

There seemed to be plenty of little things not quite right with this place - all of which added up to make an experience that was most certainly not 5*. It started the day before we arrived. I called up to book a table for dinner. It turned out to be unnecessary as the place was very empty. An hour after this I got a phone call from the hotel to do with golf bookings. I had no intention of playing golf so was confused by this. We arrived before our check in time but were told our room was ready. We dropped our bags and went straight to the spa. The spa was a little tired. The seats in the changing rooms were worn, and lots of standing water around the pool. Obviously this happens around a pool but there were certain places where it was clearly a permanent feature. After an afternoon in the spa we wanted a drink. The spa is co-located with the golf club so I assumed there would be a clubhouse or similar. Nothing was open, and over two days we didn't see a single golfer. We went back to the mansion house for a drink. There is no bar - just a 'hatch' in one of the very grand drawing rooms with waiter service. The draft beer was not on, and the waiter had to ask three times to check my wife's order. There was no bar atmosphere at all as we were the only people in there. We went back to the room to rest and change. Our room was stiflingly hot and the controls for the air conditioning were broken. This is clearly not a new issue as there was a plug in radiator and fan in the room. The room was large and well furnished, just a bit dated. The hairdryer was of the quality you would expect in a Premier Inn and while there were some products in the bathroom there was no conditioner. We took advantage of the concierge car service back to Adam's Brasserie for dinner, and had a really good meal. We both had scallops and shared the Chateaubriand which was delicious. The puddings were a bit ordinary, whether they had or not they looked as it they came out of a box. We ordered a bottle of dessert wine to accompany our pudding but it never arrived. We didn't chase it as we were halfway through our pudding and thought we'd return to the 'bar' for a drink. We were a little surprised to see a large service charge added on to our bill. The service had been fine, but not worthy of such a tip, especially given the forgotten wine. Limoncello was an ingredient in many of the cocktails we'd seen when we had a drink earlier. My wife decided she wanted one, and I was going to have a whiskey. My first choice of whiskey from the menu was not available. Then I asked for a limoncello, which could not be found. At which point I gave up and went to bed. We slept well, and breakfast was quite good. I'm not sure I expected a buffet at a five star hotel, and the juices came out of a long life carton and were not freshly squeezed. I was surprised again to receive an email after I'd got home, cancelling my dinner reservation. Lots of little things that suggest the 5* rated isn

Located in Luton, this vacation home is in a rural location, within a 5-minute drive of Grosvenor Casinos and Luton Mall. This vacation home is 13.6 mi (21.8 km) from Woburn Safari Park and 1.4 mi (2.2 km) from University of Bedfordshire.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself comfortable in this vacation home, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access keeps you connected, and a flat-screen television is provided for your entertainment. Conveniences include a microwave and a coffee/tea maker, and housekeeping is provided weekly.

A stay at this vacation home places you in the heart of Luton, within a 15-minute walk of Grosvenor Casinos and Luton Mall. This vacation home is 1.1 mi (1.7 km) from University of Bedfordshire and 1.4 mi (2.3 km) from Stockwood Discovery Centre.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.Make yourself comfortable in this vacation home, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access keeps you connected, and a flat-screen television is provided for your entertainment. Conveniences include a microwave and a coffee/tea maker.

Stayed at the hotel for the night before an early morning departure from Luton Airport. Parking and check in was a breeze and staff were readily available with great service. The room was a solid 5/5, clean, modern and even the bathroom was spotless. No signs of tiredness throughout the hotel, bedroom included. We used the restaurant, where there was ample choices but service was a little slow and a few mix ups with the order and bill, but all issues resolved and nothing to effect the review. Will definitely use this hotel for both personal and business use.

Late to the hotel due to the flight delay and delay from Gdansk, anyway, hotel room is great and available for late check out with £10/hr, reasonable, and have a good sleep.Anyway, you may call a taxi to go to the hotel, a but inconvenient that you know Luton airport is really inconvenient.

Literally, it is a very short 5-minute walk from Lutin Station to the hotel. However, it was very difficult for me to find where the entrance of the hotel was. I actually went to the first floor of the shopping mall next to the hotel, and I found the entrance of the hotel from the shopping centre. However, if you go up in the parking rump next to the hotel, it leads you to the entrance of the hotel without any problem at all. Receptionists were very friendly and gave me all the necessary information on where to catch local busses to Luton Airport. I will definitely come back and stay in Thistel Express Luton Hotel, when I fly out from Luton Airport next time.

Close proximity to the airport got the room for 1 night very good price other hotels next to that where more expensive room was nice and cozy friendly stuff very quiet room included was breakfast full English so was satisfying

I’ve stayed here so many nights over the last 11 years back from when it was first built and was the Ramada. As I stay so much I cannot fault the staff that I see in the day time, Arianna, Amy, Laura, and all the reception staff are lovely, very good at their jobs and are the only plus to this hotel. Standard of hotel outside the staff forget it. Tonight I’ve checked in, come to my room and they normally have single use plastic cups in the bathroom for some water overnight sealed in a foil, turns out tonight they have washed and reused old cups, I’m in an executive room where we used to get a bottle of water and a snack bar, nothing anymore. This was the only ihg hotel I knew of that didn’t offer spire or platinum members a snack with their welcome amenity for years, cheap skates, the whole hotel is run as cheap as possible. My conclusion is this hotel is run by profit hungry people who don’t care about service. As I say I stay here a lot and I really feel that some of the staff are great, they could do so much better than working in this hotel where the management just want to make quick money. An embarrassment to the ihg brand. I still have to stay here as it’s the local hotel to my work, but the management all need sacking and the whole thing starting again from the management up.

Just a few mins walk from Luton Airport. Upon arrival, exit on the right side. Keep to the right as you walk till you come across under a bridge. You are one the right track. Walk further, you will see the hotel. Climb up the stairs along the side of the building and you will see the main entrance. Staffs are friendly and you feels comfortable talking to them.Rooms are clean and you can ask for shaver if you need one at the counter.

Stayed for 1 night and booked the Park and Fly option, which encompassed the hotel stay and the 4 nights parking. £200.00 for the stay and parking, which wasn't cheap - however, given the cost of the other local hotels and the airport parking in general, it served as a good option for us. The lady on reception was polite, friendly and helpful, which sadly isn't always a given at airport hotels. The room itself was spotless and we had a good night's sleep. The parking looked pretty safe, barriers and with a fair bit of CCTV. The nearer side of the carpark is well lit too, and it's by the main road so plenty of people are coming and going. There is a bus stop right outside the hotel, which costs around £2.00 straight to the airport entrance (5 minute drive), bus A is the one you need. You can also take the Dart train which is behind the station.