Marina Phantom Apartment Hotel Reviews

I recently stayed at Marina Phantom Apartment Hotel in Macau and had an exceptional experience. The hotel is located in a vibrant area, offering stunning views of the marina. The apartment-style rooms were spacious, modern, and impeccably clean, providing a home-like comfort with all the necessary amenities. The staff were incredibly friendly and helpful, always ready to provide excellent service. The hotel's facilities, including the fitness center and pool, were top-notch and well-maintained. The convenience of having a fully-equipped kitchenette in the room was a great bonus. I highly recommend Marina Phantom Apartment Hotel for a luxurious and comfortable stay in Macau.

Room was nice. Liked the layout of the room. However, several unpleasant experiences due to other guests or resident staying in the hotel. On our same floor, there were guests who did not close the door while sleeping, there were people who opened doors who speak and laugh loudly, guests cooking with doors opened thus triggering fire alarms etc. It may be something coincidental, however it affected my stay. In summary, the rooms are just not well ventilated enough to cause issues like this. It gave me the impression that I am staying in a backpacker hostel. As I did not like the environment, I requested for a refund for my unused night with the hotel, requested via trip.com, unfortunately the hotel did not agree to my request. Location wise, as I was going to Venetian for an event, it was well located for the budget. 19 min walk. Front desk service was helpful in helping me get a cab, and providing directions to move around. In summary, it is not a hotel I would recommend to my own friends.

it was a decent hotel and everything was smooth except for the lights to be all turned off with the toilets . Had a good time spending in this beautiful city

Nice Neat Convenient User Friendly Fair price

Excellent hotel with very good service and a great atmosphere. Our room was great with amazing views.

TV is not working. Front desk staff from mainland china looks not professional, also lack of patience.

Phantom Apartment hotel is highly recommendable. The staff were friendly and helpful. The location is perfect and near the major casinos like opposite the Galaxy, walking distance from the Venetian and right next to the Broadway Theatre. The rooms were small but enough space, clean and well organised.

It was our first time in that hotel. Everything was clean and good. Good location,beautiful view. Just we caught big line when check in.

It's located along the same road as Broadway but not connected. The only way to reach there if u walk is to cross the bridge from Galaxy to Broadway and walk along the main road. Not very service oriented. And charged my friend a whooping $120 for making a burn mark on their bedsheet (ironing accident), while we admitted our mistake,I thought $120 was really a lot for a plain white bedsheet with no logo on it 🤔. It's a 3 star hotelv so u can't expect too much of it , but it's prices were comparable to a 4-5 star hotel in the vicinity, which made the comparison even worse.

The hotel is very clean and the room is spacious. I love the view of my room :)

As of now this hotel is my favourite hotel

Hotel is just allocated across the galaxy macau and along the same street as as broadway Macau . Very conveniently located as there are buses in front of the hotel and in front of galaxy to take you to Macau downtown . Just 20 mins walking distance to guan ye street . There’re 2 24/7 convenience shops on the left and eight of hotel and a dessert shop that serves very nice mango pomelo. Will certainly stay again or recommend to friends Hotel staff are very helpful too.

It’s apartment style hotel located at Taipa close to major ****** hotels. Room is small with basic amenities but clean. Have been upgraded to a room with river view. Staff very friendly, helpful and efficient. Definitely was a good option in the area as the price is reasonable. Bus stops at the corner of the hotel, very convenient

Very nice and comfortable hotel-apartments. Everything you can find there for good staying