Palazzo Versace Macau

Palazzo Versace Macau Reviews

Palazzo Versace Macau

Rua do Tiro, Cotai, Macau, Macau, ChinaView Hotel Details
Palazzo Versace Macau
Palazzo Versace MacauPalazzo Versace MacauPalazzo Versace Macau
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1 night

Palazzo Versace Macau Guest Reviews

4.4/5
Very Good
95 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.6
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All Reviews(95)
Positive reviews(87)
Reviews with photos/video(40)
Great service(24)
Awesome stay(22)
Clean and tidy(15)
Large rooms(6)
Classy environment(5)
Negative reviews(8)
kupjess
Premier Versace Queen (Garden View)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
An outstanding accommodation experience and will come back again Palazzo Versace Macau is located in Grand Lisboa Palace Resort Macau. The hotel's lobby and common areas had a warm and inviting ambiance that made for a pleasant arrival experience. The entire hotel, including the guest rooms, is exquisitely luxurious. The decor and amenities throughout are exceptionally high-end and elegant leaving guests completely awestruck. Each room is even equipped with a coffee machine.The room was absolutely clean and comfortable. I felt the size of the Premier Versace Room with 2 queen beds was big enough for the three of us (1 Elderly, 1 Adult, 1 Teenager). After checking in, we rested in the room for half an hour before have dinner. The room service had prepared fruits and desserts for us, which was very thoughtful. The room service was first-class, very considerate and friendly. The hotel staff handles guest requests with great flexibility. The buffet dinner and breakfast were enjoyed at the self-service restaurant “The Grand Buffet” in the Grand Lisboa Hotel. The food selection was extremely abundant, well-presented, and reasonably priced. There was even live seafood cooking, where you could choose your preferred cooking method - a very unique and delicious feature. It is truly the crème de la crème of buffet dining experiences. My stay at Palazzo Versace Macau was an enjoyable experience. The staff's hospitality, the comfortable accommodations, and excellent room services all contributed to a pleasant visit. P.S: Department store New Yaohan at 3rd Floor
6/13
wong kam wing
Premier Versace King
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The is one of the best hotel i stayed. The breakfast is good dining in a beautiful restaurant.
Sirena
Premier Versace Queen (Garden View)
Stayed in Apr 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 18, 2024
Front desk are very helpful and friendly. would like to stay again.
Guest User
Deluxe Versace King
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Extremely friendly staff. Beautiful environment. Delicious food.
Valentina
Premier Versace Queen
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Amazing, the best service I ever had and beautiful hotel.
Guest User
Premier Versace Queen (Garden View)
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Good service
cj6399
Premier Versace King
Stayed in Jun 2024
Couples
15 review
4.7/5
Amazing
Posted on Jun 19, 2024
The details of the room are in place, exquisite, spacious, and the mattress and fabrics are very comfortable. Spare parts are Versace's own brand. The coffee machine is Italian. The garden room has a great view. The rooms are very quiet. Our room attendant's service was considerate and warm. I specifically asked her name, Li Xiaoyan, and hoped that she would serve me next time. The variety and quality of the breakfast are excellent. The entire restaurant is painted in Versace blue, which is beautiful, and the tableware is also very exquisite (I couldn't help but go to the New Yaohan next door to buy this tableware). The hotel's free shuttle bus is very convenient to the port and the old city. The only drawback was that I had to wait until nearly 3pm for a room to be checked in.
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6/14
Ziyouxingzhe
Premier Versace King
Stayed in Jun 2024
Other
54 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Take the ** bus from the port to Grand Lisboa and get off to the hotel. The rooms are luxuriously decorated with Versace logos everywhere. The bedding is comfortable and hygienic, the toiletries are easy to use, the indoor and outdoor swimming pools are beautifully decorated, but the gym is small. The breakfast is semi-buffet, with very few varieties, but the taste is very good. I will still choose it when I go to Macau in the future.
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6/15
Wai On
Premier Versace Queen
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 1, 2024
The hotel is newly built, the rooms are spacious, luxuriously decorated, splendid and clean. The service was courteous and diligent. After checking in, I only went out for a little while, and I had checked in once, and I was given another cookie.
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Anonymous User
Premier Versace King
Stayed in Jun 2024
Family
18 review
4.7/5
Amazing
Posted on Jun 26, 2024
It is a little far from the busiest area, so it is a good choice for those who don't go shopping in Hong Kong. The garden of Grand Lisboa is smaller than expected. The tableware of Versace breakfast is very beautiful, and the service experience is very good. I will recommend it to my friends.
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Guest User
Premier Versace King
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Located on the side of the west lobby of Grand Lisboa, separate from Grand Lisboa Hotel, it is newly opened and decorated very new. Full of Versace elements, very design-oriented, and very nice color matching. Good reviews for service, very good details, welcome fruits and chocolates, and they will immediately help and deliver to the elevator when you bring takeaway food when you enter the door. When you come back at night, the souvenirs are placed on the table, the data cable at the head of the bed is wrapped, the cosmetics are neatly arranged, and the ice cubes in the refrigerator are full. I hope it will be maintained in the future. There is a supermarket in Grand Lisboa, where you can buy some snacks and drinks to take back to the room, which is a big advantage.
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Anonymous User
Premier Versace Queen (Garden View)
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 20, 2024
The overall experience is very good 👍 Especially the service attitude of the staff is very commendable. The water drain at the tank location of the originally arranged room was blocked, so the hotel temporarily changed our room for us, even though it was around 1:30 in the morning. Since then, the hotel has continuously proposed different plans to compensate us. All employees are very nice and willing to help guests. The quality of both afternoon tea and breakfast in their restaurant is also quite surprising. Overall, except for the problem of water removal from the tank, everything else is almost perfect.
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JC CHIU
Premier Versace Queen
Stayed in Jun 2024
Family
19 review
4.7/5
Amazing
Posted on Jun 28, 2024
check in 姐姐又靚態度仲要超級好😍見到我有小朋友仲係我上房前叫酒店服務員送曬d小朋友洗護用品、拖鞋、浴袍、毛巾等,相當貼心周到👍🏻 酒店佈置到處都係範思哲風格好nice🥰 要讚佢個早餐,係任點形式,用嘅餐具都係範思哲,而且點上嚟嘅每一份都有擺盤,超有儀式感😍
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Lisa-kingdetilamisu
Deluxe Versace King
Stayed in Apr 2024
Solo travelers
38 review
5.0/5
Outstanding
Posted on Jun 3, 2024
The decoration is all in the style of Versace👍The restaurant, swimming pool, gym, lobby, and corridor are all filled with the artistic atmosphere of Versace👍It feels like you are in an art paradise...
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6/17
Guest User
Premier Versace Queen
Stayed in May 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 2, 2024
It was a very bad experience. I checked in at around 11 o'clock and waited until 3:30 but the room was still not out. I decided not to wait and went out to play. When I came back to check in, I wanted to take a bath, but the bathtub was broken. The staff had to pry open the valve manually with a screwdriver. I gave up taking a bath. The shower in the bathroom couldn't be hung. I could only stand at the bathroom door and shower the child with my hands. It might be because they were in a hurry to open. The hardware was not in place. I felt that a hotel with more than 3,300 yuan per room should not be like this. The only thing that made me feel good was that the service staff in Macau were very polite. When the child was sleeping, he sat on the edge of the bed and fell down and knocked over the table lamp on the bedside table with his hand. He also suffered a little injury. Since it was broken, he must be compensated. I took the initiative to contact the hotel staff. The price of the table lamp was 16,800. After three discussions, he compensated 5,000.
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