Casa Real Hotel Reviews
Casa Real Hotel
No.1118 Avenida Do. Dr. Rodrigo Rodrigues, Macau, ChinaView Hotel Details
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1 night
Casa Real Hotel Guest Reviews
4.3/5
Very Good
2596 review
Verified reviewsLocation4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(2596)
Positive reviews(2472)
Reviews with photos/video(516)
Classy environment(153)
Easy to get around(92)
Large rooms(69)
Great location(49)
Average sound insulation(39)
Friendly front desk staff(39)
Stayed multiple times(22)
Great swimming pool(22)
Negative reviews(124)
Dilys
Elite Double Room
Stayed in Jun 2024
Couples
23 review
Posted on Jun 17, 2024
A bit old hotel, all facilities in room are very old style. Far to the city area, not much restaurants nearby.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Karen Seah
Elite Twin Room
Stayed in May 2024
Family
3 review
Posted on May 27, 2024
The hotel is a standard nothing compared to the luxurious of the Studio City hotel. It does not have any free shuttle too and its ****** dun even have any jackpot machine. Not recommended.
Response from Property: Dear, Thank you very much for sharing your stay experience with us. We are regretted to learn that this stay did not meet your expectations . We have reflected your experience to the according department. We will make improvements and strive to do better. I hope that we can serve you again in the near future, and please be assured that we are doing everything we can to ensure your next stay will be a perfect one.
Angus
Premier Deluxe Double Room
Stayed in Jun 2024
Business travelers
6 review
Very Good
Posted on Jun 27, 2024
The hotel is large and clean but it is a bit old and a bit traditional.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Chung Ning
Elite Double Room
Stayed in May 2024
Couples
10 review
Very Good
Posted on May 18, 2024
Very close to the outer ferry terminal, like 10-15 minutes walk. Quite a lot of bus routes to choose as well, pretty convenient location for traveler. Hotel has smoking and nonsmoking rooms. I chose smoking room (cause I do smoke), expecting the room might smells pretty bad but it was fine. I do recommend this hotel if you're a smoker and a traveler that not looking for a nice view from hotel but just convenient location.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Marvin Carascal
Elite Twin Room
Stayed in May 2024
Solo travelers
7 review
Outstanding
Posted on May 24, 2024
Good place to stay for a solo traveller
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
heart and
Elite Twin Room
Stayed in Jan 2024
Family
2 review
Outstanding
Posted on Jan 24, 2024
hotel is clean and the staff are nice and approachable
amenities are great probably gonna book again when i decided to go back to Macau.
Satisfied guest here
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest User
Elite Double Room
Stayed in Jun 2024
Friends
19 review
Posted on Jun 29, 2024
Only Chinese is spoken. There are very few people who can speak English. Cleaning staff are always knocking on the door.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
mheya
Elite Double Room
Stayed in Apr 2024
Friends
11 review
Outstanding
Posted on Apr 7, 2024
Beautiful clean and elegantly
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest User
Elite Double Room
Stayed in Nov 2023
Family
6 review
Outstanding
Posted on Nov 15, 2023
Its our second time stay at this hotel. Keep it up. Location and amenties is convinience as well for the rate is reasonable.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
LiznBenj
Elite Room
Stayed in Apr 2024
Family
9 review
Very Good
Posted on May 1, 2024
Everything was satisfactory although the lobby was too small and there were no places to relax. Room was clean and quiet, and the location was good - close to Fisherman's wharf and the reservoir.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest User
Elite Double Room
Stayed in Jan 2024
Friends
1 review
Outstanding
Posted on Jan 8, 2024
GoodgoodgoodgoodgoodGoodgoodgoodgoodgoodGoodgoodgo
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest User
Premier Deluxe Double Room
Stayed in May 2024
Couples
2 review
Very Good
Posted on May 19, 2024
Everything was OK. Only no free shuttle to go from one hotel to another hotel.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Jordan Gurung
Elite Double Room
Stayed in Aug 2023
Business travelers
11 review
Outstanding
Posted on Aug 11, 2023
Conveniently located adjacent to the Macau Ferry Terminal and offering an indoor pool, Casa Real Hotel is located in Macau. Each room here will provide you with a flat-screen TV, air conditioning and a minibar. Featuring a shower, private bathroom β¦
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
kam yuen
Elite Twin Room
Stayed in Jan 2024
Family
6 review
Very Good
Posted on Jan 30, 2024
1. Location is convenient
2. Hotel Chinese restaurant -Taste very good
3. Room service is friendly & sincerely
4. Hotel update the room class in a available room status
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Edu72
Studio Double Room
Stayed in Jan 2024
Other
59 review
Outstanding
Posted on Feb 4, 2024
Excellent location ππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌππΌ
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.