LindaLXX
June 27, 2024
The service is very good! My child graduated from high school and my family went to Macau to celebrate. I emailed Conrad Hotel and asked for a custom bear (with the initials of the name printed on the foot). They replied promptly and agreed and said they would send us a cake to celebrate. Sure enough, there were balloons, custom bears, cakes and greeting cards on the day of check-in. The children were very happy and praised Conrad's service. I stayed in the hotel for 3 nights. The service staff were very polite and answered all questions. They also responded to the room service requests in a timely manner. The hotel shares the lobby with The Londoner, and it is very convenient to go to The Parisian, The Venetian and MGM Cotai. There are also many dining options. It is a very good choice for family vacations. The downside is that the toilet paper provided in the bathroom is of poor quality and very fragile, and there are many swimming pools but they are relatively small.
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