Rocks Hotel

Rocks Hotel Reviews

Rocks Hotel

Macau Fisherman's Wharf, Macau, ChinaView Hotel Details
Rocks Hotel
Rocks HotelRocks HotelRocks Hotel
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Rocks Hotel Guest Reviews

4.5/5
Great
1488 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All Reviews(1488)
Positive reviews(1445)
Reviews with photos/video(615)
Nice sea view(241)
Well designed(92)
Well decorated(71)
Friendly front desk staff(48)
Perfect for honeymoons(23)
Tasty restaurant(22)
Convenient public transportation(21)
Close to beach(11)
Negative reviews(43)
Anonymous User
Superior City View Room
Stayed in May 2024
Friends
6 review
5.0/5
Outstanding
Posted on May 17, 2024
friendly staff; good location if you're looking to stay away from the crowd and noise of macau. very clean hotel. loved the view and comfort of the balcony. would love to come back!!!
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuHotel ManagerRocks Hotel
Joana Jaquias
Superior City View Room
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel and employees were indeed very accomodating. This is where we stayed during the preparation of our wedding. Will surely recommend to my friends and family
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuHotel ManagerRocks Hotel
Joey fan fan
Superior City View Room
Stayed in Apr 2024
Business travelers
24 review
4.5/5
Great
Posted on May 3, 2024
The hotel close to the Ferry. The room very big and clean. Will Come back again!
Response from Property: Dear Guest, Thank you for your nice review. We truly wish Rocks Hotel will still be your first choice on your next visit!Best Regards, Jerry KuHotel ManagerRocks Hotel
Mae Mei
Superior City View Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Had a great stay! Booked a Superior City View Room. Luckily got an assigned room to a Sea View Suite! The room is really huge, clean and nice! Got two balconies. Really great view!
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuDirector of RoomsRocks Hotel
Anonymous User
Superior City View Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Nice decoration of the hotel , room, reception. Quite place away from city, have bus station by walking within a minute.
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuDirector of RoomsRocks Hotel
TheTripGuy
Superior Wharf View Room
Stayed in Dec 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 27, 2023
What a nice stay for chirstmas! Great view from the balcony. Definitely will come back! 👍
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey! Sincerely, Jerry Ku Director of Rooms Rocks Hotel
Wilson Sam
Superior Wharf View Room
Stayed in Dec 2023
Friends
16 review
4.5/5
Great
Posted on Dec 17, 2023
Upgraded to a suite, room is spacious with a huge balcony, very nice
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuDirector of RoomsRocks Hotel
Stephanie
Superior Wharf View Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The balcony is hard to beat. The ambience is very colonial and has a lot of nostalgia. It’s clean and spacious. The staff is very friendly and helpful. They even made notes for us on a map with things to do, etc. Location is good for people who like it quieter away from all the hustle and bustle, but still very easy to get around via nearby hotel shuttles, buses, taxis, etc. also only two bus stops from the outer port (for going to and from HongKong) and a few stops from inner port to enter into mainland China via Zhuhai. A side note for travelers to Macau (not hotel specific): DO note the buses in Macau, especially 3, 3A (several different routes), are very confusing. We had a few detours to figure it out. Read the bus stop maps to make sure your destination is listed, and direction is right. Even the same bus number can run different lines - we are like did they run out of numbers? Why do they do this?
Response from Property: Dear Guest, Thank you so much for sharing your experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuHotel ManagerRocks Hotel
Andy
Superior City View Room
Stayed in Apr 2024
Couples
20 review
3.7/5
Posted on May 2, 2024
Beautifully designed and furnished hotel . Bit of a trek to places but the hotel itself is 5 star
Response from Property: Dear Guest, Thank you for your nice review. We truly wish Rocks Hotel will still be your first choice on your next visit!Best Regards, Jerry KuHotel ManagerRocks Hotel
OushuyiSoey
Superior Wharf View Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Everything is amazing. Elegant ,relaxing , small details are considered. I will come again
6/7
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuDirector of RoomsRocks Hotel
Absalom
Superior City View Room
Stayed in Sep 2023
Family
12 review
4.5/5
Great
Posted on Sep 22, 2023
Nice and good including the staff(receptionist and bell man).,with free cake for my baby first birthday as well., thanks
Response from Property: Dear Guest, Thank you for your nice review. We truly wish Rocks Hotel will still be your first choice on your next visit!Best Regards, Jerry KuDirector of RoomsRocks Hotel
Alwaystravelling247
Superior City View Room
Stayed in Aug 2023
Family
21 review
5.0/5
Outstanding
Posted on Sep 8, 2023
For my wife and I, this is the first time we’ve stayed at this hotel. We’ve always wanted to stay at what is claimed to be a three star hotel, and we wanted to experience what it’s like to be here. We’ve stayed at Harborview hotel, which apparently is connected to the rocks hotel, as it’s part of the Macau, Fisherman’s Wharf Group. When we book hotels, we make sure that the hotel has a suitable gym, which at the very least should have an elliptical machine from my wife and some free weights for me. We found out later that Jim access will be at Harborview hotel, which we found quite surprising and satisfying because we like their gym. As for the room, the 40 square-foot room with balcony was surprisingly nice with two single beds that had relatively new sheets and a comfortable mattress. One thing also worth noting is that, though there are only four floors for the hotel, the venue for this hotel is extremely beautiful and photo worthy. The interior of the hotel has an 1800s Prague feel to it and you can tell that this hotel really cares about the upkeep and little details. Our room had a cute balcony where we took pictures and experienced the view of one of the Macau bridges, as well as the feeling of sitting outside, and enjoying a nice cup of tea. It’s also worth noting that all of their beauty care products are L’Occitane. My wife and I really enjoyed our stay here at this hotel.
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuDirector of RoomsRocks Hotel
SZlayla
Superior City View Room
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Everything was great!
Response from Property: Dear Guest, Thank you so much for sharing your incredible experience at Rocks Hotel. We are delighted that you enjoyed your recent stay with us. We will keep striving for improvement and look forward to your next visit! Have a great journey!Sincerely,Jerry KuDirector of RoomsRocks Hotel
Guest User
Deluxe City View Room
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 10, 2023
I had an amazing stay at this hotel! From the moment I walked in, the staff were attentive and welcoming. The room was immaculate and beautifully decorated. The bed was so comfortable that I slept like a baby. The amenities were top-notch, and the breakfast spread was delicious. I would definitely recommend this hotel to anyone looking for a luxurious and memorable stay.
MHarry
Superior Wharf View Room
Stayed in Jan 2024
Couples
3 review
3.7/5
Posted on Mar 10, 2024
grrat vibe comparing with other ****** hotels which pretty much are the same. So it’s a good change of taste in Macau. Good view pretty cool interior for taking pictures, staff “ok” friendly but abit rude in rushing you to check out
Response from Property: Dear Guest, Thank you very much for sharing the experience of your recent stay in our hotel. We apologize that your expectations have not been met. All the comments we received are taken seriously, and your feedback helps us to continually improve our service and facilities. We truly welcome your next visit very soon!Sincerely, Jerry KuHotel ManagerRocks Hotel