Guest User
August 8, 2024
The Catalonia Las Cortes is literally in a perfect location in the historic part of Madrid. There are excellent restaurants, a variety of shops, local sites, and access to taxis. We came from the airport and when we drove up, a very nice and welcoming gentleman came out and took our bags through this large glass sliding door inside to the front desk. Our check in was easy and, no exaggeration, every staff member during out stay greeted us with a warm hello and were so professional. If you are planning on taking a train anywhere, need restaurant advice, where to go and what to see, or friendly banter, the front desk is ready to assist you. They went above and beyond helping us and making sure our stay was perfect. I love the fact that the staff worked as a team and were cross trained. Remember to join the Catalonia Rewards because not only will you get a much better rate than any discount site, you receive free drinks and percentages off of food and beverages you order at the hotel. They do have free snacks and beverages during certain times of the day and there is breakfast available. We didn't eat breakfast there since we already had planned a breakfast elsewhere. It was popular, so it must have been good. As you leave for your room, there is a parlor/bar area where you can take a break and get all sorts of drinks. For your free drink, you have a choice of Cava (the favorite of the Spanish sparkling wine), a beer, or soda. The bar was well stocked, and you could order food. The bartender was charming and had great advice on where to go and knowledge of the area. He and his wife were taking turns running the bar. They did an excellent job. Everything was clean and they were quick to take care of you. Finally we are up to the room. We had reserved a king with a balcony window. That doesn't mean you will be sitting out there. This is originally a building in the historic district and they kept the feel of being in the historic district with up to date ammenities. Our huge bathroom had both a shower and a tub. The beds were comfortable, the view was of the side street which meant it was quieter. Really loved the feel of the room. There is an elevator. This lovely hotel is an absolute must as it is in a safe location, so close to everything, and you couldn't have asked for better hotel staff. They are genuine and professional.