City Garden Hotel Makati

City Garden Hotel Makati Reviews

City Garden Hotel Makati

7870 Makati, corner Durban, Makati, Metro Manila, 1210, PhilippinesView Hotel Details
City Garden Hotel Makati
City Garden Hotel MakatiCity Garden Hotel MakatiCity Garden Hotel Makati
Check available rooms for your travel dates
We Price Match
1 night

City Garden Hotel Makati Guest Reviews

4.4/5
Very Good
244 review
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(244)
Positive reviews(239)
Reviews with photos/video(49)
Awesome stay(86)
Friendly owner(57)
Great location(36)
Great swimming pool(12)
Convenient location(12)
Tasty food(11)
Loved the view(8)
Elevator was OK(6)
Negative reviews(5)
Elshebam
No View Room
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Had a good stat here. We avail room with free flbreakfast
Response from Property: Thank you for your feedback and that you loved our buffet breakfast. Leaving perfect 5-star rating is what fuels us to strive harder to achieve excellence in every work we do every day. . I would like to end by saying that it was a pleasure to serve you at City Garden Hotel Makati and we hope to see you again soon.At your service,Ken Quilingan DUTY MANAGER
Guest User
Executive Deluxe Queen Room
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on May 2, 2024
Good location big rooms, clean, rooftop bar and pool are nice, nice restaurant in hotel
Guest User
Executive Double And Single Room
Stayed in Mar 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Mar 23, 2024
Facilities are good. Service only cleaned room if I place clean room tag on the door. Food was ok but overpriced for the quality.
Guest User
Executive Deluxe Queen Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 4, 2024
We had an executive deluxe queen room and I need to say that room was quite spacious. Good bathroom, good bed. Everything in good style. Staff very friendly. Another thing - extremely nice localisation, in the heart of Makati district. Restaurants, shops, massage saloons were just next to. Famous Burgos street only 2 minutes by walk. For sure I would book this hotel again if I will be in Manila.
Vilma Diaz
No View Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The whole stay is good. Everyone is so professional and accommodating. clean room and good amenities.
Response from Property: Dear Vilma DiazWe are delighted that you had a good stay at City Garden Hotel Makati. . It is encouraging to learn that you are satisfied with the service,clean room,amenities and hospitality of our staff's to meet your expectations as we put customer experience and satisfaction as our priority. It was a pleasure to serve you and we look forward to welcoming you back very soon.At your service,Ken Quilingan Duty Manager
Alexanderltw85.1
Executive Room
Stayed in Jul 2024
Business travelers
3 review
3.2/5
Posted on Aug 16, 2024
Not bad, spartan kind of stay, Dont expect too much as its a tad aged, but its really convenient and accessible to eateries and drinking holes.
Response from Property: Dear Alexanderltw85.1Thank you so much for taking the time to leave a review. Our location is at the center of the local nightlife here in Makati. It is indeed vibrant, especially on weekends, which is part of what attracts many of our guests. I would like to end by saying that it was a pleasure to serve you at City Garden Hotel Makati and we hope to see you again soon.At your service,Ken Quilingan Duty Manager
nick
No View Room
Stayed in Jan 2024
Solo travelers
341 review
3.7/5
Posted on Jan 23, 2024
Good room and facilities but wifi is garbage for a 4 star hotel and never works properly. Hotels should be banned from calling themselves 4 star hotels if all they do is make excuses and never fix it 2 star hotels have wifi that works fast but not this one that was disappointing as it’s expensive place
VG
No View Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 24, 2024
I could say, one of the best hotels in the heart of Makati. I love the ambiance of their swimming pool at the roof top (seeing all the beautiful city lights at night), plus the amazing buffet breakfast we had on the next day. Truly won't disappoint.
Response from Property: Dear VG,Thank you for your time to share your feedback. We are delighted that you had nice stay at City Garden Hotel Makati, it is always encouraging to learn that guest are satisfied with our facilities and breakfast as we put customer experience and satisfaction as our priority.We hope we will have the pleasure of serving you again soon.At your service,Ken Quilingan Duty Manager
Jheck Advincula
Deluxe Twin Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Enjoyed our time here with my family and was able to get the surprise for my parents in short notice
Guest User
Executive Deluxe Queen Room
Stayed in May 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 3, 2024
The housekeeping of very high standards nothing was issue food was good fast checkout Great stay be back if ever in makati Thankyou
Response from Property: Dear Guest,Thank you for your warm words about our housekeeping staff's during your recent stay at City Garden Hotel Makati. We sincerely appreciate the time you took to provide us your feedback, We set standards on every departments to deliver high value of service, expectation, satisfaction and hospitality to every guest. May I end by saying that it was a pleasure to serve you at City Garden Hotel Makati and we look forward to welcoming you back very soonAt your service,Ken Quilingan Duty Manager
Guest User
No View Room
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 2, 2024
Excellent hotel, I stay here on a regular basis and the staff are always helpful and accommodating. Also excellent value for money
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 15, 2023
We enjoyed our stay, everyone was so polite and courteous. We will def book back :)
Jessieca Marie Tolentino
Deluxe Twin Room
Stayed in Apr 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 21, 2024
The smell at the lobby is old. You can compare it like an old air conditioned bus. The room is not spacious. The air condition is not working well at first room that was given to us. We tried to call the 1st time then an engineer came , he just click a button then he said it will be fine. Hoursss have passed it did not went well. That’s why we called again and transferred to a new room that the AC is okay. Will not going back, I’ll choose the City Garden Grand next time. But thanks to the front desk and house keeping personnel who found my baby’s squid stuffed toy.
Paul
Executive Room 1 Queen bed Non smoking
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The Hotel itself has very nice Staff and Security. They have a Pool, Jacuzzi at the Rooftop and a Gym and Spa below the Rooftop. The Area around has a lot to offer too, for example in a Range of just 5min Walk is a lot of Fast Food available (McDo, BurgerKing and Jollibee) Even nice Restaurants are just 1 Street away (Filling Station and Cafe Cubana). Everything i asked for got resolved very fast and without any Problem. When i come back to Manila i will definitly visit again
Lyka Camille Rodriguez
Executive Deluxe Twin Room Non smoking
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The Service is so good.