KL Serviced Residences Managed by HII Reviews

Response from Property: Dear Ms. Ellie Zee,Thank you for choosing KL Serviced Residences for your sister's 40th birthday celebration, and for taking the time to share your wonderful experience with us.We're delighted to hear that you found our rooms amazing and our service superb. It was a pleasure assisting you in decorating the room to make your sister's birthday extra special. Making memorable moments for our guests is what we strive for, and we're thrilled we could be a part of this special occasion.Your kind words are greatly appreciated, and we look forward to having the opportunity to welcome you and your sister back for more celebrations and memorable stays.If there's anything else we can assist you with or if you have any special requests for future visits, please don't hesitate to let us know.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Response from Property: Dear Mr. Sur,Thank you for sharing your experience with us. We’re thrilled to hear that your month-long stay was very pleasant and that you found our location and services suitable for your business trip. It’s wonderful to know that our team was able to provide you with the comfort and support you needed during your time with us.We truly appreciate your recommendation and are delighted that we could make your stay enjoyable. If you have any additional feedback or if there’s anything specific you’d like us to improve, please feel free to let us know.Thank you once again for choosing KL Serviced Residences. We look forward to welcoming you back on your next visit.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Response from Property: Dear Ms. Karla,Thank you for choosing KL Serviced Residences and for taking the time to share your positive experience. We are thrilled to hear that your check-in process was seamless and that you found your room clean and cozy.Your feedback is invaluable, and we are committed to maintaining the high standards of service you experienced. We look forward to welcoming you back for another delightful stay.If there is anything specific you enjoyed or anything we can improve upon, please feel free to share it with us.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Response from Property: Dear Guest,Thank you for choosing to stay at KL Serviced Residences and for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to offer a good balance between costs, quality, and location.It's wonderful to know that you enjoyed the offerings at Nono's café and that you found it to be a good option for breakfast/brunch. We strive to provide our guests with convenient amenities, and we are pleased to hear that you appreciated the availability of water, tea, and coffee throughout your stay.Your feedback is truly valuable to us as we continuously strive to improve our services and offerings. We are grateful for your kind words about our staff's kindness and your comfortable stay with us.We look forward to the opportunity of welcoming you back to KL Serviced Residences for another memorable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Response from Property: Dear Guest,Thank you for your wonderful review of our hotel. We're delighted to hear that you loved our location, particularly its proximity to the park and malls. It's fantastic that you had the opportunity to enjoy these nearby attractions during your stay.We're also glad to hear that our kitchen facilities were useful to you. We understand that dietary preferences may vary, and having a kitchen allowed you to have the vegetables you desired while exploring Filipino cuisine. We're pleased that our amenities catered to your needs and enhanced your overall experience.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Best regards,ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Response from Property: Dear Mr. Mike Chang,Greetings from KL Serviced Residences!Thank you for your recent stay and for returning to us for the second time. We're delighted to hear that our service, location, and facilities continue to meet your expectations. Your feedback is valuable, and we're thrilled to be your choice for a comfortable and convenient stay in Manila. If you ever have specific preferences or suggestions, please don't hesitate to let us know. We look forward to welcoming you for your third stay and ensuring another pleasant experience.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Response from Property: Dear ChangSara,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our proximity to Greenbelt. It's always our goal to provide convenience and accessibility to our guests. We hope you had a wonderful time exploring the area and enjoying the amenities nearby.If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay with us.Best Regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.

Response from Property: Dear Guests,Thank you for taking the time to share your review of our hotel. We greatly appreciate your feedback and are thrilled to hear about your positive experience.We're delighted that you found our staff to be friendly. Providing excellent service and creating a welcoming environment for our guests is of utmost importance to us. We're also pleased to hear that you enjoyed the comfort of our beds and pillows. Thank you for mentioning the good ambiance of our hotel. We aim to create a pleasant atmosphere that enhances our guests' overall stay.Thank you once again for your kind words. We truly value your patronage and hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Warmest regards,ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Response from Property: Dear Guest, Thank you for choosing KL Serviced Residences, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide our guests with the cleanest and safest place to stay, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

Response from Property: Dear Guest,Thank you for choosing KL Serviced Residences and for sharing your recent experience with us. We are pleased to hear that you found our accommodations larger and more comfortable than expected and enjoyed the scenic view of Legazpi Park. We agree that the open and airy surroundings provide a wonderful ambiance and enhance the overall stay.However, we sincerely apologize for the inconvenience you experienced with the cockroach. Please rest assured that we take cleanliness and pest control very seriously, and we will address this issue immediately to ensure it does not happen again in the future.We appreciate your recommendation of the Sunday market in front of our property. It is indeed a vibrant and enjoyable experience for our guests.Thank you once again for your feedback. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.