7862 Makati Ave, Makati, Metro Manila, 1210, PhilippinesView Hotel Details
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1 night
I'm Hotel Guest Reviews
4/5
Very Good
219 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service3.7
Cleanliness4.2
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All reviews(219)
Positive reviews(192)
Reviews with photos/video(58)
Awesome stay(66)
Friendly owner(32)
Great location(30)
Loved the view(15)
Great swimming pool(12)
Large rooms(7)
Poor air conditioning(7)
Convenient location(7)
Negative reviews(27)
christineplin
Classic Studio
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Place was good but check in and check out was a bit slow.
Amenities and other complimentary service was great.
Room was big!
Silver Boot
Classic Studio
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
This room was spacious, clean, and had a bath tub. The aircon could be colder, but that is just me, I'm used to 16°C setting and the setting could only go down to 20 degrees only. The view is good and if you want to explore at night or day. There are lots of activity to do. The breakfast buffet was delicious. Especially the beef tapa and pastries. The service top notch everyone was accommodating and courteous. One last thing, the pool is amazing. #Staycation #LuxuryLiving 🏠🍽️🍽️🏊♀️
Response from Property: Thank you so much for taking the time to provide such detailed feedback about your recent stay with us. We are thrilled to hear that you found our room spacious, clean, and equipped with a bath tub to enhance your comfort.Regarding the air conditioning, we appreciate your feedback. We understand the preference for cooler temperatures and will certainly take this into consideration for future improvements. It's great to know you enjoyed the view and found plenty of activities to explore both day and night.We're delighted that you enjoyed our breakfast buffet, especially the beef tapa and pastries. We'll pass your compliments along to our culinary team who work hard to provide delicious options for our guests.It's fantastic to hear that our service met your expectations and that our team members were accommodating and courteous throughout your stay. We strive to provide top-notch service, and your positive feedback motivates us to continue delivering exceptional experiences.Lastly, we're thrilled that you found our pool amazing! We aim to create a relaxing and enjoyable environment for our guests to unwind and indulge in luxury living.Once again, thank you for choosing to stay with us and for sharing your experience. We look forward to welcoming you back for another wonderful staycation in the future!
Balignasay
Classic Studio
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Jul 20, 2024
Location is excellent
I love this facilities
Very comfortable bed
The only bad thing is they don’t have free water bottle .
Response from Property: Thank you for your recent stay with us and for sharing your feedback. We're delighted to hear that you enjoyed our excellent location and found our facilities to your liking. It's wonderful to know that you found our beds very comfortable, ensuring a restful stay.Regarding your comment about reusable water bottles, we appreciate your understanding of our eco-friendly initiative. As part of our commitment to sustainability, we have implemented water stations on each floor where guests can refill their bottles conveniently. This helps us reduce single-use plastic waste and minimize our environmental footprint.We apologize if this caused any inconvenience during your stay. Your feedback is valuable to us, and we will certainly take it into consideration as we continually strive to enhance our guest experience.We're pleased that you found our surroundings pleasant, our cleanliness up to standard, and our service exceptional. Your kind words about our team are greatly appreciated, as they work diligently to ensure every guest feels welcomed and well-cared for.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable experience in the future.
Lyn Rey
Classic Studio
Stayed in Aug 2024
Family
2 review
3.2/5
Posted on Aug 21, 2024
Their service is good, the staff are kind and clean
Jia Hui
Classic Studio
Stayed in Jun 2024
Business travelers
8 review
3.5/5
Posted on Jun 8, 2024
Location is about 10 mins drive from Green belt. Stay was pleasant. Huge room with good city view. Value for money.
Sonny
Executive Prestige Room
Stayed in May 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Perfect place to relax! Amazing city view. Great spa services. Pool and gym facilities are on top! Thank you I'm hotel!
Anonymous User
Classic Studio
Stayed in May 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on May 7, 2024
Great hotel with kind staff. Great pool with pretty views. No plastic water bottles in rooms but there are water dispensers on each floor. No hair dryer in rooms, either.
Carlos
Classic Studio
Stayed in May 2024
Couples
12 review
4.7/5
Amazing
Posted on May 21, 2024
I gave it a three for cleanliness because the toilet had a very strong sewage smell. I was told this was "normal" but okay. The location is great and lots of bars and restaurants around, and only 30 min to the large shopping mall. Overal I was happy with the stay and would recomend this to my family or friends.
Moe94
Classic Studio
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 17, 2024
My stay at I'm Hotel was great, checkin was fast and easy, fully transparent. The hotel accommodated all my requests, and a great room was provided fully equipped and pristine. I like their water dispenser where one can fill their water bottles up for free. The staff are absolutely delightful, helpful and cheerful which adds to the air of positiveness and professionalism. The location is superb. Best of all was the breakfast and spa. The rooftop bar had great views, vibes and food. Room city view was spectacular. Thank you and looking forward to staying there soon.
Cheers
6/8
Cai
Prestige Two Queen Room
Stayed in Mar 2024
Family
1 review
2.0/5
Posted on Apr 1, 2024
The linens has blood. Previous guest shorts is still around which says it was not cleaned properly before turnover.
j h
Indulgence Room
Stayed in Aug 2024
Business travelers
1 review
2.0/5
Posted on Aug 29, 2024
The place is a scam.They have visiting hours like a hospital.They made me pay 2000 pesos for a friend of mine to come to my room. I've traveled for 35 years.I've stayed in hundreds of hotels and i've never heard of that b s policy. It's a scam don't stay here
Guest User
Prestige Two Queen Room
Stayed in Aug 2024
Other
1 review
3.5/5
Posted on Aug 30, 2024
The therapist not really accomodating
The massage is too expensive but the massage its not really good the costumer service is very poor
Uzanele_n
Classic Studio
Stayed in Aug 2024
Solo travelers
11 review
2.5/5
Posted on Aug 24, 2024
Do not stay here, check in takes hours😭🥺😭 towels in the room were old and they don’t have bottled water🙆🏽♀️🙆🏽♀️🙆🏽♀️ you have to walk out of your room and get water. As they only have water dispenser outside the room.
Ravi
Executive Prestige King Room
Stayed in Feb 2024
Couples
7 review
4.7/5
Amazing
Posted on Feb 14, 2024
Overall was a good stay, they have maintained decent amount of amenities. They promote there Onsen Spa alot, however when we tried to take spa package it was not available, Hence it was a bummer, but we got 10 min free massage, that was really good. Breakfast was decent, not much Vegetarian options. Located in a busy location, pool area is very nice. Wifi could be better inside room.
Anonymous User
Classic Studio
Stayed in Aug 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Aug 12, 2024
I recently stayed at I’m Hotel, and it was an outstanding experience. The staff were exceptional—always smiling, friendly, and ready to assist with anything we needed. The hotel's location is perfect, making it easy to explore the city. My room was spotless, spacious, and very comfortable. The attention to detail in cleanliness was impressive. I was also pleasantly surprised by the complimentary 10-minute massage and delicious dessert that were offered during my stay. Overall, I’m Hotel offers a great blend of hospitality, comfort, and convenience. I highly recommend it to anyone visiting the area.