corner Makati Avenue, Ayala Center, Esperanza St, Makati, Metro Manila, 1228, PhilippinesView Hotel Details
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New World Makati Hotel Guest Reviews
4.4/5
Very Good
219 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(219)
Positive reviews(209)
Reviews with photos/video(29)
Awesome stay(45)
Friendly owner(44)
Clean and tidy(20)
Near shopping area(20)
Convenient for shopping(19)
Delicious breakfast(16)
Perfect for business trips(8)
Large rooms(6)
Negative reviews(10)
Sam
Superior King Room
Stayed in Jul 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Have been staying New World Makati whenever I’m on business travel. Excellent location, near airport and Greenbelt.
Response from Property: Dear Sam, First and foremost, I wish to extend our gratitude for your continued patronage of New World Makati Hotel. It was a pleasure to have welcomed you back.Thank you as well for taking the time to share your kind feedback regarding our location.In the meantime, my entire team and I look forward to welcoming you back on your next visit.Sincerely,Nantha KumarGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel location was great! Infront is greenbelt and walking distance from Glorietta. Everything is within easy access. The food in the hotel was varied. We went for the buffet dinner and breakfast the next day. We enjoyed our stay.❤️
Davide Dal Ben
Deluxe King Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 10, 2024
everythghing has been perfect, great location excellent breakfast and super pool. Myabe the gym should be renewed a bit, the runnig belt are quite old
Peter
Deluxe King Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Good service, nice quiet rooms and very well maintained. The lobby bar has nice live music and super friendly and professional service and bar tenders.
Response from Property: Dear Peter,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding the hospitality of our associates. I am delighted that you have enjoyed the entertainment at The Lounge. Your kind words of appreciation are greatly valued and will certainly be passed on to my entire team. In the meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
geoz88
Superior King Room
Stayed in Apr 2024
Business travelers
4 review
4.2/5
Very Good
Posted on May 1, 2024
I really enjoyed my time at New World Makati because of the excellent service and good location. However the hotel is a little old
Response from Property: Dear geoz88, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for your kind feedback regarding the service of our associates and the location of the hotel. Rest assured that your comment regarding our facilities is well taken. In the meantime, we look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
Anonymous User
Superior Room
Stayed in Oct 2024
Travel with friends
15 review
4.7/5
Amazing
Posted on Oct 8, 2024
This is my first time to stay in New World Hotel and all I can say is that it’s perfect if you have plans to go around Greenbelt and Glorietta.
Greebelt 3 is literally just a street away. Room amenities are a bit dated, and you can see that the one mirror is already dirty but all in all it did not affect the quality of my stay. Bed is great, room is spacious and the staff are all kind, welcoming and always greets you with a smile.
Response from Property: Dear Valued Guest, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding our location and the hospitality of our associates.Rest assured that your comments regarding our amenities were well taken for our immediate review and attention. Meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
Kok soon
Superior Room
Stayed in Dec 2024
Couples
5 review
3.5/5
Posted on Dec 11, 2024
Great location.
Amazing facade of hotel. Basic room. Pretty run down.
Jinnykr
Superior Twin Room
Stayed in Mar 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Mar 2, 2024
Stayed for a day only but had good experience, staffs are super kind, nice, willing to help you. And also I used gym and swimming pool, things are clean, well managed. The location is super convenient, when you just walk out of the hotel lobby, it’s greenbelt building3. Highly recommend!
Response from Property: Dear Jinnykr, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and recommend our hotel. Your kind feedback is greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
CHARINA SANTOS
Deluxe Twin Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 23, 2024
nice hotel-staff are accommodating, very attentive and fast to respond
Anonymous User
Residence Club Room
Stayed in Feb 2024
Solo travelers
161 review
4.0/5
Very Good
Posted on Feb 12, 2024
Pleasant hotel in a good, clean and safe location with many malls around. The hotel staff very friendly
Response from Property: Dear Valued Guest, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Your warm compliments regarding our facilities, location as well as associates, are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
lfgf
Superior King Room
Stayed in Aug 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Oct 9, 2024
Fantastic gym, great location - shopping at your doorstep.
Room is a little dated but very spacious with window views
Response from Property: Dear Ifgf, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding our location.Meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
Clarity888
Superior King Room
Stayed in Jan 2024
Other
5 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Very clean and attentive staff. Perfectly located to take advantage of the many nice restaurants in Greenbelt.
Response from Property: Dear Clarity888,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. I am delighted that you enjoyed our location and appreciated the service of our associates. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
Merlin
Superior King Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2024
It was a wonderful experience and they even upgraded our room automatically! 😍 Staff are also amazingly friendly
Response from Property: Dear Merlin, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you and your family with us.Thank you as well for taking the time to share your feedback. I am delighted that you had a wonderful stay experience. Your warm compliments regarding our associates, are greatly appreciated. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
tyrsy
Superior King Room
Stayed in Dec 2023
Family
24 review
3.7/5
Posted on Feb 26, 2024
We booked to stay here for Christmas. We chose it for its close proximity to Greenbelt malls. I booked 3 rooms and asked for the rooms to be adjoining but the best they managed to do was that we were all on the same floor. It was a busy period so this is understandable. There are many other places to stay in the area which are cheaper and if we ever stay in a hotel for Christmas again, we will seek cheaper accommodation because we were hardly in our room. The breakfast had fantastic selection. Staff were lovely and we appreciated that they also employed staff who are hard of hearing–– they opened the door for us and were prepared with a list of places guests might want to go to so that they can direct. We got to practice our ASL (American Sign Language) which works for the Philippine Sign Language!
Photo from one of the restaurants at Greenbelt close to the hotel.
Response from Property: Dear tyrsy,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you and your family with us.Thank you as well for taking the time to share your kind feedback. It is a delight to know that you appreciated the location of the hotel as well our breakfast offering and the service of our associates. I am pleased to share that as we strive to promote Diversity, Equality and Inclusion in our property, we have hired several deaf associates. In the meantime, my team and I look forward to welcoming you again soon. Sincerely,Nantha KumarGeneral Manager
Anonymous User
Deluxe King Room
Stayed in Jun 2024
Couples
61 review
4.0/5
Very Good
Posted on Jun 29, 2024
I booked this hotel because of its location. It’s beside a shopping mall complex. The rooms are newly renovated but the air conditioning seems to be old and not functioning properly. Beds are comfortable, good for a staycation.
Response from Property: Dear Valued Guest, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding our location. Rest assured that your comments regarding the air conditioner were well taken for our immediate attention. Meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager