RedDoorz Plus at la Belle Residences Makati City Reviews

I booked two nights here (as well as an additional 6 nights), and when my plans changed, I requested a cancellation waiver with 10 days' notice. I sent it via the booking app and they choose to start playing bizarre games. They ignored my request and told the agent that they were thinking about my request. This was a lie, they had no intention of replying because they only had one thing on their mind - to scam foreigners. I also put a message up on a FB forum and sure enough learnt they've done this before. While I can understand that if they replied no, then at least I would have an answer. They ignored me then on the day of the reservation sent me countless emails, followed the next day by a week-in-advance message telling me I was all set for next week. I have never NOT had a response from a hotel and to ignore the company that markets your hotel is morally wrong. They are in one of the most popular areas for tourists and as a cheap hotel, they could easily resell this during that period. I would understand if it were 24-72 hours' notice given that is a short time. I choose a refund period booking, and all I asked was for a response. Something felt wrong when they did reply in the first 24 hours, as all other hotels have done so. Do not risk being caught up in whatever elaborate scam they've got going. Book elsewhere and don't get intimidated by their odd behaviour. Because I can assure you when it comes time to pay, they won't hesitate to email you constantly.