1 Raffles Drive, Makati, Metro Manila, 1224, PhilippinesView Hotel Details
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Raffles Makati Guest Reviews
4.7/5
Amazing
71 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(71)
Positive reviews(54)
Reviews with photos/video(9)
Awesome stay(5)
Friendly host(4)
ayutrip
Artists King Suite
Stayed in 2024년 7월
Couples
9 review
5.0/5
Outstanding
Posted on 2024년7월21일
The most luxurious hotel in Manila. Afternoon tea and cocktail hour included in the room rate was a great experience! Perfect for special occasions.
6/8
Guest User
Artists Suite 2 queens
Stayed in 2024년 7월
Family
1 review
5.0/5
Outstanding
Posted on 2024년7월8일
Raffles hotel gave us a luxirious experience. Beautiful.rooms and lobby, good foof and excellent customer service. Recommemded it right away to friends and family. Will definetely go back.
Datin Sri Nor Harlina
Artists Suite 2 queens
Stayed in 2023년 7월
Family
150 review
5.0/5
Outstanding
Posted on 2023년7월10일
This hotel gave a tip top services from the staffs with clean n big room. They are very polite and helpful. Verities of breakfast n free flow of non alcohol drinks served at the lounge. Location is very good with many mall surrounding the area. Makati is very safe area to walk around. I'm so happy through out my stay & definitely will choose this hotel again.
Alwaystravelling
Artists King Suite
Stayed in 2023년 4월
Couples
107 review
5.0/5
Outstanding
Posted on 2023년5월15일
Best hotel in makati! Love to the stay and will definitely be back again!
Lai Hing Daisy
Artists Suite 2 queens
Stayed in 2022년 12월
Family
4 review
5.0/5
Outstanding
Posted on 2023년2월5일
I had the pleasure of staying at the Raffles Hotel in Makati, Manila. Room rate includes afternoon tea and free drinks in the evening. The room had high ceilings and the bathroom was clean and large.
Guest User
Artists Suite 2 queens
Stayed in 2023년 1월
Family
1 review
5.0/5
Outstanding
Posted on 2023년2월2일
Everything was good specially service is very good ,environment,good located hotel ..I love it
매일이피곤해
Artists King Suite
Stayed in 2024년 2월
Couples
11 review
4.7/5
Amazing
Posted on 2024년3월9일
It was better than I thought
Actually, I live in BGC, but I went on a staycation.
It was adjacent to the greenbelt and the room condition was good.
I plan to use it again next time
There are two breakfast options, so they are delicious and there are Korean staff at Inception, so it was convenient.
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Lexiansheng007
Artists Suite 2 queens
Stayed in 2024년 7월
Family
46 review
4.5/5
Great
Posted on 2024년7월20일
1. Good location, close to restaurants and supermarkets.
2. Breakfast is semi-self-service and a bit simple.
3. The hotel is ten years old and the facilities are a bit old.
4. Fruits were given, but each one tasted worse than the other.
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巴拉巴拉
Artists King Suite
Stayed in 2024년 5월
Couples
52 review
4.7/5
Amazing
Posted on 2024년6월1일
Very good customer service, very good massage, the food in the 9th floor restaurant for breakfast and lunch is also very delicious, afternoon tea ☕️. I hope to have the opportunity to visit Haimo again next time.
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Guest User
Artists King Suite
Stayed in 2024년 7월
Other
7 review
5.0/5
Outstanding
Posted on 2024년7월26일
The room is very clean
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Huang
Executive One Bedroom Residence
Stayed in 2024년 6월
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024년6월23일
The room was very clean
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Guest User
Artists King Suite
Stayed in 2023년 12월
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023년12월25일
The service is very good and cost-effective
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Weixiaoggg
Artists King Suite
Stayed in 2023년 6월
Business travelers
23 review
5.0/5
Outstanding
Posted on 2023년8월29일
All very good
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Sasha L
Stayed in 2024년 6월
Travel with friends
3.0/5
Posted on 2024년6월23일
Savoury bites were a bit bland and the sweets lacked variation in texture. Over all, I would rate a 6.5/10 since the ambiance was still nice. The servers were friendly and the live pianist added to the vibe, although this may be up to preference, but I did not enjoy the modern songs that the pianist played. I would have preferred classical music.
Response from Property: Dear R9860CIsashal, Thank you for taking the time to leave feedback regarding your recent stay at Raffles Makati. We are disappointed to hear that you were not entirely satisfied with your afternoon tea experience at our hotel. We very much appreciate your honest insight and suggestions, and have noted them for discussion with the leaders of the relevant departments for improvement or correction as needed. Once again, thank you for your review of Raffles Makati and our afternoon tea. Rest assured that we remain as committed as ever to service excellence and guest satisfaction. Thus, we hope that, despite the less than satisfactory experience you had with us initially, we would have the pleasure of welcoming you back for a more memorable stay in the future. Respectfully, Margret Inocencio Guest Experience Lead
Dwck
Stayed in 2024년 6월
Couples
5.0/5
Outstanding
Posted on 2024년6월21일
Raffles Sling @ Long Bar not to be missed. Great dining options with mouth watering buffet dinner spread at The Spectrum. Go fine dining at the Mireo with fine French cuisine. A fine hotel with excellent location besides Green belt, Landmark, Gloriette, SM, Ayala malls. A great team delighting guests with excellent service.